Emerald Hotel

I recently stayed at the Emerald Hotel for 3 days, and I had a great experience. The room was clean and comfortable, and the staff were very friendly and helpful. The food was amazing. The hotel's location was also perfect, with plenty of restaurants and shops nearby. Overall, I would recommend this hotel to anyone looking for a convenient and comfortable stay.

Location is very good, easy to reach from Railway station. Hotel is located on main road.

The location of this hotel is fab and so are the staff. However, faced quite a lot of disturbance due to fellow visitors who were quite loud and rowdy. Though there was hardly anything the staff could do to identify rowdy customers, but promptly handling them would have been really helpful.
The room service was a bit delayed and also the cutlery provided was quite shabby and mostly had turned yellow. That was a turn-off. Overall, the hotel is budget friendly and can be chosen if location and budget are your priorities.

Seeing the good comments here. I feel like you guys a really lucky or its just fake reviewing.
I had stayed in this hotel on March 2nd. Pathetic rooms, cleanliness is zero. AC is there in rooms as a show piece lol 😆 AC, Geaser nothing works.
Don't even try their breakfast its so bad 😆 chai was still okay.
I had made a complaint to the manager about the AC and geaser. His reply was like sir switch is working. Geaser might work too.
Come on dude railway station lodge is better than your 3 star junk hotel.

It was a horrible experience. We checked in late night while travelling long and Ranchi was the realistic option to stay overnight. We checked in by 1 o clock in the night and we got a room in which the Ac and the geyser didn’t work. It was so late and we couldn’t complain to anyone and we somehow we adjusted till morning. The staff is so carefree and doesn’t really give a damn. Zero maintenance in the whole property. Pathetic experience.

The rooms are little spacious. However, for the price, this hotel is an average. Food is okay, outside the room area, lobby, the lift are old now. Unless we ask the housekeeping does not clean the room. Overall I would say it is 3 out of 5.

Even though I booked executive room, I received normal room where cupboards are broken condition. Later they changed to executive room, but switch boards are not working viz bed lights, switch board casing open condition, wash basis dust stopper cap open condition, chairs not clean, again shifted to another room. I can rate average only. Will never recommend to anybody in future. Worst part is asking advance payment and before check in demanding for final payment wide mail. We r working in corporate company and never faced such payment issues.

We have booked the hotel via online for 3 adults. The room promised was not given. The room was too small for three beds. There was no space to move at all. The extra bed was laid on the floor without any stand as per the standard hotels. The bedsheets were not clean. Stains and marks everywhere. When asked for basic toiletries it was not available. Geyser was not working. Bathroom shower was not working. Not worth the price paid. Better not to opt this pathetic hotel. The manager is not helpful and rude. While checking out the manager was not available to provide the bill.

The room offered though mentioned on MMT as 270 sq ft what we were offered was hardly a 140 sq ft room. Geyser was not working. And there was no space for extra bed. For the price paid, there are much better options in Ranchi.
Either MMT has no check on the hotels rooms what are being offered or the person at reception is taking customers for a ride. For any explanation asked he is using the phrase 'ask MakeMyTrip'
Avoiding the hotel is the best choice if booked through MMT.

According to the property’s policy, we were supposed to check in around 2 PM. However, due to our travel schedule, we arrived and checked in at around 12:15 AM—a change I had already communicated to the hotel via email.
Upon arrival, the receptionist mentioned that we were given executive rooms, but when we went up, we found the rooms in a filthy state. After bringing this to their attention, they moved us to a different room. My group managed to settle into two rooms, but then the air conditioner in my room wasn’t working. We were forced to change rooms again and, unbelievably, they took us back to one of the same dirty rooms we initially rejected. They claimed it had been cleaned at 1:30 AM, but it was far from acceptable.
The entire property is poorly maintained. Rooms are not cleaned properly, the bathrooms are dirty, and using the toilet feels like standing in a sewage system due to the foul smell. The linens were not fresh either—what were supposed to be white sheets were so old and stained they appeared brown. This was, by far, the worst hotel experience I’ve ever had.
I would not recommend this place to anyone, not even to my worst enemies. Avoid at all costs!

Disappointing Experience at Hotel Emerald*
I recently checked in at this Hotel in Ranchi, but unfortunately, my stay was marred by uncleaned rooms and subpar service. Despite the prime location, which comes at a hefty price, the room condition was unacceptable.
The high price point does not justify the lack of cleanliness and poor maintenance. I would not recommend this hotel to fellow travelers planning to visit Ranchi.

I recently stayed at this hotel, and I must say it was a highly disappointing experience. The room was nowhere near what you’d expect for the price they charge. The washroom was dirty and poorly maintained, with no basic amenities provided. The room had a musty smell, making it quite unpleasant to stay in.
The staff were unprofessional and unhelpful, showing no interest in ensuring a comfortable stay. Despite the high charges, the service and facilities were far from basic expectations. I would strongly recommend avoiding this hotel if you're looking for a decent and comfortable stay.

The hotel is nice, and the place is okay, but the staff is completely useless. They don't even know the room rates—sometimes they say one thing, and sometimes something else. In the end, they said they would talk to their senior. That person seemed even worse, like he was sitting at the counter after doing drugs. The guy at the counter was even drunk.

It exceeded my expectations. The cozy rooms, stunning scenery, and excellent service created a perfect getaway. The on-site restaurant served delicious local cuisine. I can't wait to return!

The staff was fantastic, I loved the environment of hotel. I had very comfortable experience.

Amazing view from the balcony, top-notch facilities, and close to all attractions. Will definitely stay here again.

The hotel boasts a prime location, offering easy access to key attractions. The rooms are impeccably clean and well-appointed, ensuring a comfortable stay. Exceptional service from the friendly staff completes a perfect experience.