Review of Apollo Hotel 3*

Princess D.

10/27/2017

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1/10
1 star is too much for this hotel. Avoid hotel at all costs. Absolutely disgusted by the staff and the rooms. We were originally meant to stay 6 nights, and had 3 rooms booked — October 2017. 1 — The beds had bed bugs! we all woke up to what we thought were mosquito bites but later realised there are no mosquitos. One of my family members had 27 bites on her arm alone. See pictures of one bed bug we found. When we told them about this they said they will "spray the room", nothing had changed and we got more bites by the day 2 — they only had 2 irons for the whole hotel and one of them had wires coming out dangerously. They had given this iron to one of our rooms, we gave it back to them and told them that the iron was dangerous to give to anyone. We asked for an iron again and they gave us the same iron. This iron switches on and off by itself without being in the plug! We didn't know this and it ended up burning the bed (without it being plugged it at all), this could have caused an issue had we left the iron like that and went out. When complaining to the staff we got very rude responses including "this is a 3 star hotel what do you expect? " 3 — There were cockroaches in the toilets 4 — The AC was leaking onto the bed which lead to a very cold uncomfortable night 5 — The "view" outside the room was a very busy high road that does not go quiet at all during the whole night = noisy night! 6 — We got a bedsheet with blood stains on it! 7 — when calmly complaining to the receptionist about all these issues and asking for a room change, we did not get a single apology. Instead we got VERY RUDE responses like "you are in Greece, not your own country", "I refuse to listen to you" (then proceeds to block her ears), "I am not your slave" "this is not my problem". We were so disgusted by this we couldn't stay any longer and moved to The Stanley Hotel across the road. See pictures for proof.

Nightly rates from $37

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