Review of Hyperion Hotel Dresden Am Schloss 5*

A non-classified Hotel with alleged 5-star Service. This time there should be no known 5-star Hotel but something new. So they decided on the Swissotel Dresden Am Schloss, which, according to a statement from the employee is a 5-star Service offered but not classified. The reviews were good, consequently, expectations were high. Arrived the first minor Surprise. There was no Doorman to greet front of the Hotel. A Concierge Service, there was apparently not, at least carried none of the employees of the Golden key. The reception was friendly and pleasant, then it was in accompaniment on the rooms. We had a nearly 50-square-metre Grand room with a very nice bathroom inclusive shower and tub. The furniture is modern, only the wooden tables and cabinets meadows in our room some of the damage. The Minibar was according to a statement in the price inclusive. This, however, was very sparsely populated and, unfortunately, was not by itself be populated. As the lack of drinks ordered, they were on the bill, even though this actually including ought to be. The Turn Down Service was in the evening by a very friendly fellow, always to our complete satisfaction done. In the night, the room was very quiet and nice soft comfortable beds you could very well sleep. The Breakfast room resembled, unfortunately, too much of a canteen, although the offer was very good. Only the scrambled eggs was a disaster. I have a suspicion that this is normal chemistry of eggs from the Tetra Pack. Taste is equal to Zero. The nice Service staff took kindly to the order and so got a fresh scrambled eggs served. So you have to say that it is by no means a Hotel with 5 star Service. In the classification it might be a 4 star hotel, but no more. Therefore, I do not understand how this Hotel ranked 1 of the best 5 star properties in Germany could be chosen. On a Level with places like the Adlon in Berlin, Steigenberger, Kempinski, or similar it is definately not. In spite of everything, we would come back, but not to false promises.