City Inn

Hotel

Friendly lady at the reception.
Even let us in a little earlier.
Happy again!

The rooms are simply furnished and clean. The street noise is a bit unpleasant. The entrance is somewhat hidden and not very inviting. A hotel for the small budget, which is perfectly fine for a short stay.

Great location with easy access into the central Berlin area.

Inexpensive, almost in the middle. Clean rooms, newly furnished. Kitchen corner clean, with fridge. Parking next door, costs €2. But for good sleep I recommend earplugs (Main Street).

Avoid it if you can! Bed was one of the worst I've slept in. Basically they've just bought a few rooms in an apartment block and called them a hotel with little or no modification. Reception only opens 7 hours a day (and one receptionist smokes like a chimney). The only positives were it was a big room that had been recently decorated plus they provided a small kettle for hot drinks.

No Guard! Free Parking, But not always. Rooms Acceptable. But, the safety and the security are awful, anyone can come and steal or break into rooms.

Unfortunately we were unable to stay at this hotel because it was during the Berlin Marathon and EVERY street to this motel was closed off. The only reason we had tried to book this hotel was because we needed a place to park our vehicle and since all the roads were closed, it was impossible to get to there. The staff were extremely rude when we tried to work with them to find a way there via the vehicle, they told us we should park 5 km away and walk. Not only was the suggested parking garage unreachable due to the road closures but it was in a very seedy part of the city. Upon finding that the suggested alternative parking garage was not reachable (and so far away), we tried calling them back to cancel our booking and get a refund. The staff member became belligerent and told us it was OUR fault we couldn't get to the hotel. He hung up on us after telling us we were stupid for not knowing the Berlin Marathon was happening that weekend. How would we know the Berlin Marathon was happening? We obviously booked a motel because we are NOT from the area! We tried calling back to speak to a manager and once again, were hung up on. Needless to say, the staff at this motel are unbelievably unfriendly and don't have the slightest clue of what customer service is. They charged us the full amount for the stay even though we couldn't reach the hotel. The staff should be retrained in customer service and learn some manners! Awful experience!

Nice and cozy place, but Wi-Fi signals are available only upto the 3rd floor.

Very good location and great price-performance ratio. The rooms are equipped with everything you need, everything is clean and tidy. The staff is very friendly. I shall gladly come again.

Shitty inn more like. Cheap as chips but only had a double bed instead of two singles, run down, shower flooded in crap area.