Mercure Rouen Val de Reuil

Hotel

Clean room n friendly staff serves nice breakfast.

Clean hotel. Origin facilities: that is, old, with some changed furniture, etc. For me too expensive for what it is. The mattress was also old.
I didn't like it, but well, functional.

We had a good time. A comfortable hotel, close to the highway and arranged for dinners.

Establishment in line with our expectations. Calm and cleanness appreciated. 17

Staff very helpful and friendly. Great rooms, very clean and spacious. Good air conditioning, perfect in hot weather.

Supposed to be 4* hotel but it's very tired and gets 3 at best. Aircon only available at height of summer, if the management have bothered to enable it. Only go there because the location is convenient.

In real need of refurbishment. Aircon doesn't work, very dated room facilities. Our bathroom was quite bad, cracked sink with brown stains. Staff good and attentive.

Very good hotel with a professional staff and nice breakfast gargantuan I will be back.

Very happy to recommend this hotel. Excellent value, very comfortable room with a small terrace, good quality breakfast and coffee with nice friendly staff.

What a delightful and warm welcome from wonderful staff. Very comfortable rooms with all we needed. We have travelled from San Francisco USA and Adelaide South Australia and are glad we chose to stay here en route for Brittany. Thank you!

Nice rooms, decent food but looks a bit run down on the outside.

Rooms well, medium bathroom, restaurant to avoid especially in the evenings, only the privileged rooms are correct. Attention restaurant to avoid.
It is best to sleep at the Ibis styles much more elegant for a lesser price.

Nice hotel staff very helpfull few places to eat near hotel.

Fab big rooms with massive beds. Plug right next to the bed which is great for mobile charging. Downside was the look of the outside of the hotel, could use a bit of a spruce. Also the bath plug didn't match the plug hole so I couldn't have a bath but on the whole it was comfy and clean which is most important.

Very well. Many restaurants nearby. Nice Bar.

Easy access, good reception, quiet, very clean, very good bedding, well soundproofing. Tea bag, coffee offered in the room. Clean bathroom and products available. Tv and Wi-Fi. Great choice for breakfast from 6am to 11am. Reservation made by email with discounts.

Comfortable and clean rooms.
Good breakfast
Unreproachable Staff.

The room is fine, bed very big. Heat water for free infusions.
The breakfast was very clean and the staff were very helpful.

The façade does not want to go home but the interior is splendid.

Good location nice restaurants nearby. You need to have own car.

Not so friendly staff. Again after this visit same opinion. This hotel lost his charm in many ways. This has been my last visit!

Stayed here loads of time for work. Friendly staff and great service. The rooms are mediocre, but that's mercure. Better than other local hotels.

Very good bathroom to review a can old works to be seen.

It's a very comfortable hotel… It's not so funny, but it provides a very good breakfast, rooms are clean and it's very quiet.

Avoid at all cost : made a booking 30 mins prior to arrival with all guarantees (accor card, visa, email) … Was told upon arrival that the hotel number was actualy redirecting calls to Morocco and that I had no room. Hotel was full, and restaurant closed (at 8pm! ), with customers being redirected to the Courtepaille (low standard grill) across the road. Accor has been going noticceably downhill for 3 years but that one takes the biscuit. Ripped my card off. Never again.

Hotel Perfect Home perfect EGLEMEMT staff at disposal day and night parking closed.

The rooms here were clean and tidy. With the weather being very hot in the last few days, this was one of the few hotels I had been to outside Paris with functional air conditioners. These were life savers for me compared to the previous hotel I had to check out from. If work bring me in this direction again, I will definitely stay here.

Decent hotel in the area with all amenities expected from a Mercure hotel. Rooms are well furnished and have comfortable beds. Staff is very polite. Walking distance to quite a few restaurants and very close to the motorway.

Just ok but not good. Badly in need of renovation. My room had a damp smell at the entrance but was clean. Food is average industrial dross served by pleasant staff. Decor is somewhere around 1989. No pool or gym. Small bar with no great choice. And finally, there is no excuse for internet speed of.

24 Jan 2017_ It is already 4 years that I frequently stay in this hotel for 3/4 nights each time. Unfortunately I must be honest, the quality is decreasing quickly… the whole hotel but rooms in particular needs to be refreshed and accurate maintenance is needed. Rooms sometimes are not accurate cleaned… Wi-Fi speed is ridiculous (less that 1 megabits in download) … For a 4 stars hotel this is not acceptable!

The heating/air conditioning in the room not only did not work but kept making noises during the night which kept me awake. The rooms are not clean and not well maintained. The fruit on display at breakfast was rotten with black bananas some of which had actually split open. Checked out 2 days early and found a different hotel.

Good service but too many shortfalls for business stays. My first room had a funky smell. The second room was too loud and Internet access was extremely weak.

Good hotel in this wasteland. Only for someone like me who works there.