Hotel des Pyrénées

There is parking directly in front of the hotel; however, some guests note that finding an available space can be difficult. Municipal street parking is paid, cash only, though it may be free during certain periods. Alternatively, a large free parking area is available at the top of the resort station.

The staff is described as very friendly, welcoming, attentive, and professional. Guests frequently mention the genuine hospitality, warm smiles, and readiness to help, which create a cozy, family-like atmosphere. The team responds promptly to requests; for instance, the management accommodated guests by rescheduling their booking dates due to train travel disruptions.

The buffet breakfast is described as very hearty, varied, and high quality, featuring excellent bread and fresh ingredients. For guests on half-board, dinners are generally rated positively: the food is tasty, homemade, and prepared using local produce, with the fondue receiving particular praise. However, there are occasional remarks regarding a limited selection of meat-free dishes (often only salmon is offered) and isolated feedback on the quality of certain items, such as the onion soup or chocolate fondant.

The beds and mattresses at the hotel are of high quality, and guests find them very comfortable. Room conditions vary: some rooms have been recently renovated and feature a modern look, while others retain a 1970s style with dated lighting and furniture. Some guests have noted compact room sizes (particularly room 107), limited space for luggage, and poor soundproofing, which allows footsteps in the hallways to be heard.

Housekeeping reviews are mixed: while the majority of guests consider the rooms clean, one guest reported a dirty bathroom with mold and non-functioning ventilation. In unrenovated rooms, bathrooms are described as dated, with worn shower trays and insufficient lighting. Inconsistent shower water temperatures have also been mentioned.

The hotel features a heated swimming pool, which guests consider a great bonus after skiing, although access requires walking outdoors. However, there have been instances where the pool was cold due to a boiler breakdown. A standout feature is the communal lounge with a large central fireplace and wood interior, which creates a very warm and cozy atmosphere for relaxing and enjoying aperitifs.

The hotel is well-suited for family stays. The restaurant features a wonderful dedicated play area for children, which is highly appreciated by parents. The overall atmosphere of the property is described as family-friendly and welcoming.

Guests have access to a dedicated ski storage room equipped with boot dryers. Additionally, a ski rental shop is located directly next to the hotel, offering discounts to hotel guests.