Hotel Opera

Yes, the hotel has its own parking located next to the building. One guest noted that parking incurs an additional charge of approximately €3 per day.

The staff is described as very polite, friendly, competent, and attentive. Guests specifically highlight staff members named Diana (fluent in Russian and English) and Alexandra. The team always greets guests with a smile and is ready to assist with any inquiries. However, there was one noted instance of a bed-type booking error that the hotel was unable to resolve due to full occupancy.

While the hotel does not serve a full sit-down breakfast, a 24-hour light snack area is available. Tea, coffee, juices, water, fruit, cookies, and cereal are always accessible near reception. Additionally, warm pastries with fillings and sausages are brought out in the morning, along with complimentary lemon cake. Some guests find this setup convenient, while others view it strictly as a light snack.

Yes, rooms are equipped with an electric kettle and a refrigerator. The hotel also features a 24-hour beverage station (tea, coffee, water, juices) where guests can freely take items to enjoy tea or coffee in their room.

Complimentary Wi-Fi is provided in the rooms, which guests describe as excellent and reliable.

Soundproofing at the hotel could be improved. Guests report hearing street traffic at night, as well as sounds from neighboring rooms (such as snoring). For guests seeking a quiet stay, rooms facing the inner courtyard are recommended.

The beds are generally rated as comfortable. The condition of the furniture varies: some guests find the rooms cozy and beautifully decorated, while others note that the furniture is dated and the rooms feel somewhat worn. There are also complaints that the curtains are not sized properly, allowing light into the room, so using a sleep mask is recommended.

Many rooms offer a wonderful view of the square and the Church of Saint Lazarus, especially when booking a room with a balcony. However, guests should pay attention when selecting a room, as some face the courtyard or even have a balcony opening onto the indoor dining area, which disappointed one guest.

Cleanliness at the hotel is kept to a high standard. Guests highlight spotless rooms, daily housekeeping, and an overall well-maintained feel throughout the property.

Room heating is provided via the air conditioning units. According to guest reviews, this system is sufficient to keep warm even in December, although rooms may occasionally feel slightly chilly.

Rooms come equipped with a hairdryer and all necessary shower toiletries. A TV and refrigerator are also provided. Guests are reminded to bring a UK plug adapter, although USB ports are available on the TV and receiver box.

There is no elevator in the building, as the hotel is located on the second floor. Access is via stairs, which may be inconvenient for guests with heavy luggage or reduced mobility.