Outside Hui — inside ugh…
Before: Yes, Cuba is different; Yes, we have a different standard in Europe; Yes, most people are bitterarm; This is not an assessment of the country and the people who live there. It is my subjective view and opinion of the hotel to inform people who have higher expectations: The grounds are very nice and well maintained, the public areas have already come in the years. It is reconstructed in small portions. In the rooms vagitosis is enormous (humidity and climate). Because of the bad stench, we had to change rooms after one night. In the "new" room the Müffelgeruch was still tolerable. New towels for the room are only available on request or once a week. The sweaty sheet or The ceiling has not been replaced once. For this, a beautiful swan is formed from the coating — also great. Water bottle (1, 5 litres) usually gets to the room once a day — or not. I was sick and got myself, after two calls at room service and 1, 5 hours waiting, my water myself.
You can argue about the food, see photos — We expected more (not from the selection, but from the quality). Hygiene does not matter, no cook or other staff wears gloves. Even the pizza is filled with bare hands, cut and served. Staff, who were tipped in advance, behaved much friendlier than staff who didn't get any. Also at the beach bar, where you could eat burgers, skewers etc, there was no hygienic requirement.
At the bar there were several non-alcoholic cocktails on the menu, as the ingredients were simply not present (I call it laziness because a Cuba libre is simply easier to mix than a cocktail from the menu). The sparkling wine was usually about half past ten in the evening — or not if you had the right bartender in front of you. At all the tables of the bar were filthy and pickig.
Pool area was clean as well as the pool itself. The hand towels for bathing were partly spotty — we were told that these stains come from coconuts…
My conclusion: If you travel across Cuba and have no more expectations, the hotel will be a blessing for some.
One could do so much more from this hotel — that it is not so, on the one hand, as with many things in Cuba, on the money — but on the other hand, the lack of effort on the part of the staff or simply laziness (if I have ten times with a shelf where used glasses, empty cans etc. Passing by and not going away, this is simply a sign of laziness — or exaggerated serenity! ). Due to the lack of hygiene, the almost non-existent room services (although great in the room announced) and the partially unendeavoured staff, there is no recommendation from our side for this hotel. If you dare, please come without any expectations.
Before: Yes, Cuba is different; Yes, we have a different standard in Europe; Yes, most people are bitterarm; This is not an assessment of the country and the people who live there. It is my subjective view and opinion of the hotel to inform people who have higher expectations: The grounds are very nice and well maintained, the public areas have already come in the years. It is reconstructed in small portions. In the rooms vagitosis is enormous (humidity and climate). Because of the bad stench, we had to change rooms after one night. In the "new" room the Müffelgeruch was still tolerable. New towels for the room are only available on request or once a week. The sweaty sheet or The ceiling has not been replaced once. For this, a beautiful swan is formed from the coating — also great. Water bottle (1, 5 litres) usually gets to the room once a day — or not. I was sick and got myself, after two calls at room service and 1, 5 hours waiting, my water myself.
You can argue about the food, see photos — We expected more (not from the selection, but from the quality). Hygiene does not matter, no cook or other staff wears gloves. Even the pizza is filled with bare hands, cut and served. Staff, who were tipped in advance, behaved much friendlier than staff who didn't get any. Also at the beach bar, where you could eat burgers, skewers etc, there was no hygienic requirement.
At the bar there were several non-alcoholic cocktails on the menu, as the ingredients were simply not present (I call it laziness because a Cuba libre is simply easier to mix than a cocktail from the menu). The sparkling wine was usually about half past ten in the evening — or not if you had the right bartender in front of you. At all the tables of the bar were filthy and pickig.
Pool area was clean as well as the pool itself. The hand towels for bathing were partly spotty — we were told that these stains come from coconuts…
My conclusion: If you travel across Cuba and have no more expectations, the hotel will be a blessing for some.
One could do so much more from this hotel — that it is not so, on the one hand, as with many things in Cuba, on the money — but on the other hand, the lack of effort on the part of the staff or simply laziness (if I have ten times with a shelf where used glasses, empty cans etc. Passing by and not going away, this is simply a sign of laziness — or exaggerated serenity! ). Due to the lack of hygiene, the almost non-existent room services (although great in the room announced) and the partially unendeavoured staff, there is no recommendation from our side for this hotel. If you dare, please come without any expectations.