Hotel Americas,San Andres Islas, Colombia Hotel Americas San Andres Islas Colombia

Hotel

Unfortunately their customer service is perverse, the food is not pleasant, the delivery of the room was not on time, the use of the pool is limited, the Wi-Fi service does not reach all the rooms, I really do not recommend it. Look for other options for staying and meals.

The staff was very friendly and helpful. Malucan food and is a long way from the beach. I don't recommend it at all.

First of all do not advertise misleadingly because it is an old house, very rude workers need to train in customer service, the lousy food full of oil and tremble serving seem sick Parkinson's they feel sorry to serve a good dish. The snack it offers in is a small jet chocolate, a small potato and a colpan. It hurts that the brain and what one pays for care does not catch up with them, the water is not suitable etc etc very bad service would never return to that place and I do not recommend it again.

The all-inclusive plan is not recommended, the food in terms of dinner and lunch is very bad, breakfast is acceptable. The staff were very friendly and helpful. As for the rooms, they are acceptable.

I was recommended, but there is much to improve the overall hotel lacks Glamour, starting with the reception the old furniture, the suiches out. I had full food, buffet style with snacks, but very regular very small dishes as in acetate, do not let repeat, serve us part of the dish, desserts Were flans of different flavors very bad, there should be different classes. The snaks we pesimos lemon chips nothing to see, and the bar opened some good cocktails but the liquor was very ordinary. Missing the beer that was not included.
However you have to emphasize the service well hotel, the clean rooms, the pool every day maintenance, good location 3 blocks to the beach, it is all over the center, the people very formal giving it warmth, has elevator although it only has 3 floors, the hotel, in good condition.
to take into account the hotel asks for a deposit that is not mentioned above, this will be returned if there are no mishaps in the inventory inside the room.
As for family guests with children, couples a very familiar atmosphere.

Care and food terrible despite the fact that the hotel is in the remodeling of the attention on the part of the employees is very bad do not have cleaning service 24 hours the food was repeated day after day, there are no options for that you choose and can not repeat, the bar call open bar is a table rimax with mantel and there is a variety.

The place is nice, neat, quiet, very close to the beach and the shopping area, the staff could be more gracious, the food is rich although there is not much variety, the pool hours is very restricted-only from 11am — 7pm, the signal on both your phone and the Wi-Fi very bad, the room very nice the air conditioning and TV in perfect condition, the bed comfortable, the bathroom perfect, in general we liked it, we would return to this site.

It is a good hotel, good customer care and service, the food they provide is good though they only offer a choice of daily menu. The hotel are under renovations and there are some water filters in the common areas. It is very close to the beach in the center of San Andrés, and around you find pharmacies, supermarkets and variety of shops. In general it is a good option for those with a moderate budget and are not very demanding in terms of hosting.

I was from 11 to 15 August. Sell it to one as a 4 star hotel but still it is not. Is under construction, but the service is not 4 stars. When you arrive you want to change your accommodation even with the voucher, the snacks are cheetos $200 do not change the sheets daily, there is only one button, the check-in is demoradísimo. It is a hotel with good infrastructure but service lousy. It is far away from the beach. I don't recommend it.

Friendly staff, good location, variety of food, although little protein and a lot of flour, but proportional to the price. The room give it a very clean, but the maintenance is very basic, for a prolonged stay, note the lack. The rooms are completely dark, no ventilation, very noisy, in addition to arranging and remodeling, if you are looking for a hotel to rest is not an option, it is a hotel for sleeping in the night and out all day to walk.

Hotel located in the center of San Andres near shopping area, the beach and good restaursntes. He's in remodeling.

The toilet is Malisimo, lasts 4 days and did not make toilet ever in the rooms. In the bar only have like 2 bottles of drink, what if it is very rich is the food, fresh and clean the kitchen.

In San Andrés due to the atmospheric conditions most of their construction will be a bit deteriorated. The breeze and the little maintenance are the culprits. However the hotel has good service and cleanliness.

Good hotel, close to the beach and the center. The downside is that they do not have hot water or showers in the shower, so the shower is a gush of water. The smell of humidity in the rooms is also not good.

The rooms in the interior are very dark. We asked to change it as the towels were wet, and they moved us to a window and faced the street. What a macabre noise. You couldn't sleep. And nobody, from the hotel staff, is interested in that kind of trouble.

The staff were very friendly and helpful. They are not kind or make the tourist feel welcome after a long journey. The rooms are spacious but the maintenance is null. They clean every day but don't sweep, don't change sheets or go over furniture, just change trash bags, make bed and change towels. Breakfast does not change. It's been in maintenance since I opened more or less. Anyway… I would never come back.

The attention at reception very bad, they should improve and provide solutions to tourists if they want to be qualified bn, the rooms with a lot of humidity, the bar with very regular drinks, the food without variety, and once the room is delivered that is at 1 pm neither the I water the shower that is left in the pool seems to me a lousy service.

He's got a long way to go. Especially maintenance and attention! ¡!, the all inclusive is too soft.

Comfort in their rooms, good service in the food also delicious, for improving the service of the bar. But overall it was a very good experience.

Simple Hotel, no frills. He has the indispensable. Human and gentle treatment, I had no complaints.

I wouldn't recommend this hotel to anyone. Very expensive for what it is, price and performance are out of all proportion! The employees are sometimes very unkind, unmotivated, independent and chaotic. Room rates vary greatly (probably also from which country is booked)!
The rooms are incredibly bad, lots of mold, tiffle strong, sometimes no windows, just cold water to shower, not clean and lots of defects …!
Can only advise against it. Our worst hotel in Colombia!

The hotel is not at all luxurious, ideal for overnight… It is very close to the beach. The restaurant is not very good. In general the atmosphere very popular… If you do toilet to the room every day… It has its own private bathroom, TV, safe and fridge… In the hallways a lot of noise from the same guests… A lot of boy running… And also the cleaners speak very hard. Overall how cheap they take advantage of to spend the night and go out to enjoy the island.

Ample facilities, good swimming pool, lack of friendliness of officials for tourists, lack of variety of food, lots of flour and fat, carelessness in the toilet… it was fine but they must improve their services if they want to attract more tourists.

In general the hotel is deteriorated and depending on your luck you can have a room that is more or less good or a smelling of humidity as I touched my. In the food is something difficult to give an opinion because the tastes of people are different and I think the food is acceptable, the only thing to emphasize is that the portions of the meals are controlled by cooks and sometimes serve good portion and other times (most) p Oco. The location is the only point that the hotel has. In short: I would never recommend a hotel like this. I would not stay in this place PD: Wifi only available in public areas and lousy quality.

Abundant and varied food, good attention, air-conditioned facilities, TV and closet bathroom, in some the air conditioning is small and does some heat, there is unlimited bar service, but overall excellent hotel.

I Liked the attention that they give to the Customers, and the Food very good seasoning all very rich, the Cleanliness of the Pieces were excellent.
It would Only Change a better Sign of the Wi-Fi Network, and have water that Can be Taken for free in Glasses…

Despite of the delays during the check in. Desk receptionist made up for these. Compensating some hours after the check out time. I gave right away my observations directly to the front desk receptionist and management on the first day. Their serious attitude and mood changed positively! Wi-fi was the only thing that never worked though I was not worried about it. When one is on vacation… away from technology.

Nothing to complain very good care of all.

Habotaciones Horrible and bad service.

Is good but some places are not clean, there is only cold water on the showers.

Near the beach, clean inexpensive…

The price does not implies a bad service. Very dirty and smells bad. Not know what are those services tourist, because them customers qualify according to the attention.

Very good and those that put bad mui is not. The tiunar if very hot if the of the Americas noai best ies.

A Hotel very cosy, with the best service. It is not a luxury hotel but it is a great hotel.

Lousy service not you give control pal air conditioned or pal TV not so recommend.

Good hotel, except some deficiencies aesthetic, excellent buffet, rooms newly remodeled and service of cleaning very good.

Very bad hotel. Only has facade the food always it same the presentation of the dining da asco them rooms smell to old Pauley it attention… first and last time that I stayed there… the worst hotel q have visited in the island… Not recommended.

Very good attention, all very organized in very good point and near all…

Fuy makes 4 years I liked good food clean staff friendly bolveria,
It is very tranquili bar is excellent for some time without waiting for dan beer is inportada but give.

Excellent service, very good food and very neat.

Is that up to the time I am a child, but it is very good hotel I recommend it.

Excellent accommodation, treatment and food.

Good. Very comfortable, clean. Good food. Excellent place to rest.

Good. Food was excellent the room in the best conditions and needless to say the time spent was the best.

Great good service and very good food.

I love to go to there venia I want with my family I love and which say that it is bad is wrong I give 5 estrllad.

Very good service. The caregivers always are willing to collaborate. The only downside is that the bar closed early.

You must have reminders when they go into group.

Good food. Good attention.