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Average rating by guests Casa Relax: 5.8/10
Reviews 22 →
Free Wi-Fi Parking Swimming Pool

Availability

Online Reservation:

Available Rooms

Standard Double room with balcony and with sea view

Standard Double room with balcony and with sea view Casa Relax Standard Double room with balcony and with sea view Casa Relax Standard Double room with balcony and with sea view Casa Relax

balcony Balcony bathroom Private bathroom tv TV yard Beautiful view

Beds: full double bed

Bedsheets dinner_dining Dining area shower Shower self_care Toiletries dry_cleaning Towels checkroom Wardrobe

Nightly rates from $43

Address: Calle 14 # 4-92., 470004 Taganga, Colombia, Santa Marta, 470004

Number of rooms: 10

Reviews of Casa Relax 3*

Stella G.

10/10

Very spacious room, mini fridge, balcony with great view, a nice swimming pool that is definitely a must have for the weather in Taganga, friendly staff, simple but delicious breakfast (was included). They even brought us a fan when we provided feedback that the room is still hot with AC (during the day with the sun). Only thing is it’s further away from the main street and the hotel is on a slope and quite some stairs to climb, just be prepared if you have big backpacks. Overall we had a really relaxing and lovely stay.

Joseph P.

2/10

FAILED TO MEET HYGIENIC STANDARDS.
Showed up early, went up to the pool and it had mold around the edge and the water was so green you couldn’t see the bottom.
I asked when it would be cleaned and the front desk said “it is clean, the sun makes it look like that”.
So they were going to let guests swim in filthy pool water.
We cancelled our stay before it even began. There was a no refund policy so they kept all of the money without providing any service… 6 nights.
Any professional establishment with integrity would have given a refund for not being able to provide clean and hygienic facilities as expected and promised.
The establishment ignored booking. Com when they tried to get in contact with them for us, after they denied a refund.
I highly recommend not staying here. From looking at other reviews this seems to be a pattern. I wish I looked at the reviews before!

Carlos L.

2/10

I booked a stay via Booking. Com. Upon arrival, the hotel was a disaster: dirty, poorly located, and unsafe. It lacked basic safety standards and was outdated. For our security, we cancelled the reservation, but they still charged us, violating Booking's policies. Beware: do not be misled by a nice view.

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Policies of Casa Relax

  • Check-In:

    15:00

  • Check-Out:

    12:00

  • Accepted Credit Card Payments:

    Visa, Mastercard, American Express

  • Information about the type of meals included in the price is indicated in the rate details.

    All Colombian citizens, regardless of the length of their stay, and all foreigners who stay in the country for at least 60 consecutive days, are required to pay a national sales tax (19%) on their accommodation during their stay. Foreign citizens with a tourist visa are exempt from paying this tax. If the person subject to tax and another person exempt from tax share the same room, the rate may be applied to the entire room.

    Know Before You Go

    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    Mandatory Fees and Taxes
    You'll be asked to pay the following charges at the property:
    • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Casa Relax on map

Frequently Asked Questions

How much does accommodation cost at hotel "Relax"?

The cost of accommodation at hotel Relax depends on the number of guests and dates. The average cost per night is $43.

You can book the hotel Relax on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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