Irotama del Mar by Karisma Irotama del Mar

Resort

Nice resort between airport and Santa Marta town. Friendly staff, average food, great swimming pool and a calm beach. Cons: it's far from any local activities — downtown, commerce; The beach is constantly crossed by different sellers. After sunset is not secure to stay. You share your breakfast with pigeons, other birds and iguanas that assault your table… The worst: the present (Feb/2018) construction of a huge new hotel tower too close to the present one. It gives you cement dust and machinery noise during all day.

Se went for a Journey and our experience was not the best. First of all access is a little bit complicated and little bit dangerous ar night. The prices of the Journey is High compared with other places and for all the services you get access to. The Journey does not include towels neifther access to the Main restaurants. It Onkyo include access yo the pool antes to one restaurant. Only one personas of the staff was kind and polite the others were upset like of you were bothering them. Facilities are clean, well decorated, in a well maintained. The Food of the restaurant was excellent and well served, fresh and fast. Service at the beach is nota good, they Watch for you once by hour si you better go ti the bar or restaurant to take tour own service. I Guess that if you are hosted the experience is mucho better but for the Journey it is not.

Almost a top hotel but almost.

We have been here for less than 24 hours and it gets progressively worse. We’re underwhelmed, to say the least. It’s supposed to be a 5 star hotel and the price reflects that, but it hasn’t been anything more than a second-rate hotel so far. Here are some reasons: At the main lobby we were received by Yessica. She didn’t speak English, which wasn’t a problem for me as a native Spanish speaker, but my partner speaks English only. It’s just unusual for a high-end hotel not to have English speakers at the front desk. Yessica also doesn’t have customer service skills. With a few exceptions, the customer service here has ranged from half-hearted to surly. We got a Mini Bungalow with two beds, one so-called full bed (very tiny for a couple) and another twin bed — the purpose of which isn’t clear. There’s not even one luggage stand for unpacking. We were given two cards at the registration for beach towels but they won’t give you more than one towel per person under any circumstances. Such extravagance is not allowed! At the breakfast buffet there’s an Egg Station, and they hide the bacon so you can have it only if you ask for it. Overall the resort gives the impression that they are trying to economize at every turn. We ordered two gin & tonics, and they brought us one small tonic bottle to share. On a positive note, the beach is very nice: soft, fine sand and not too crowded.

The most important is that right now its a lot of constructions there, and they will not finish it in few years. Dust and trash flying to pool which was not nice at all, additionally when u swimm u can see this builders working, making noise, this is close to irotama del mar building, so better take room in irotama del sol or where we stayed in irotama XI. Another point I didnt like — sales men on the beach. Beach has security but they dont work, they only come to u every morning to ask last name and room number. They dont look for ur stuff, one day security guy was trying to take away the towels and all our things as he thought there is nobody under umbrella! We just were out for 20-30 mins. Thanks god I saw it and stopped him! One day our bag with creams were stolen from the umbrella though. Sales men r kinda annoying asking u to buy their things every 2 mins. The sea is not transparent and has more green-brown color which was so disappointing for us. And Tyrona park was closed. In general the territory of the hotel is big and green, u can meet with iguanas and funny birds who always tried to steal the food at breakfast) Food was ok, but no vegetables at breakfast at all. For dinner is better to go to restaurants inside the buildings (irotama del sol or irotama 21). Rooms there were good, big and new and had area with 2 couches and also small kitchen. On the balcony was a hummock.

Good infrastructure, excellent food, 1 km of clean beach, many trees that help mitigate the heat while one walks inside the hotel.
But the most remarkable is the warmth and friendliness of the people.

Such a beautiful, friendly place to stay, the staff were incredible and we stayed over for news years, they put on an amazing show for us with the most beautiful decorations and performances, so grateful we choose to stay here.

Location is perfect, right next to the water. Facilities are clean and staff is friendly! Stayed in the bungalows and they were the perfect size and very clean. AC worked great.

Nice hotel and variety of restaurants.

Perfect for rest and fun! A lot of nature within the complex Irotama… Beach… Breeze… Sea and much more!

Excellent service and food.

Very relaxing vacation, excellent service and comfortable bungalows.

Super fancy place… great food and awesome service :)

It is truly a paradise, great service, best beaches, excellent food.

This has been a mixed experience, mostly annoying. Some things fine some others require a lot of improvement, here's why: 1. On the upside breakfast is included, a variety of local food and exotic fruit and much more. Do be aware, the crows and pigeons are ready and attacking your plate of food if you're not watching, but this is the price you pay eating Oceanside under the trees. At least there are no flies, or hardly any. 2. The beach is lovely, my daughter fascinated with the appearance of gold washing on shore and the exotic wildlife. At one point we saw 15 iguanas at once. I did expect white sand, but it's black and brown, but clean. The cargo ships in full view along the horizon, I could do without. Warning: The beach vendors, annoying! One may be may be interested in buying but do not dare. Only one demonstration of curiosity and they are all on you at once, coming out of the trees, harassing you, you can hardly breathe. And additionally prices are double and triple. For example bead bracelets on the beach for 8 dollars and eventually sold for 3 dollars. Of course in pesos, but that was the equivalent in dollars. 3. The in house travel agency, offers many day trips, we chose Playa Blanca with optimism. We were promised a four hour trip of spectacular joy. We left at 8:30 a. M. A ride to the boat, the boat to the aquarium and then the heartache. I am open to aquariums but I do have standards.

Year 11. X 15 wonderful days tour valdarda 2 2006 coop building a splendid hotel and very friendly people I hope to soon be actual requirement 2 excellent dancers grit or even their autocrafi are never not siuscito to metermi contact Talukdar mario Italy.

Worst Resort ever, expensive (300 USD for a room). Not worth of the 5 stars they pledge to have. Junk everywhere. Would not recommend it at any cost.