Hotel Edmar

The hotel does not have its own parking lot. However, guests report that there is a 24-hour parking lot available on the intersection with Carrer 4, which can be used.

Guest opinions on the staff are mixed. Many praise the staff for their friendliness, attention, and willingness to help, particularly mentioning the housekeeping staff and the chefs. However, there are serious complaints about the rudeness of the reception staff, the lack of customer service culture, and their unwillingness to resolve conflicts.

Many guests rate the food as tasty and of good quality, mentioning the good breakfasts. However, some complain about the monotony of the menu, stating that breakfast is almost always just eggs, and the choice of dishes is limited to one menu for everyone. They also mention that the portions may be too small.

The quality of the internet is a concern. Guests report that the Wi-Fi is poor, especially on the third floor, and that the free access information in the Booking description may not be accurate, as access is limited to passwords.

Guest reviews of the rooms are contradictory: some guests consider them comfortable and clean with a working air conditioner, while others complain about worn furniture, old and uncomfortable beds, and dirty walls. In some cases, there is a discrepancy between the rooms and the photos, the presence of a damp smell, and even problems with cockroaches. Some rooms have old TVs with small screens.

The situation with cleanliness is ambiguous. Many guests give 5 stars to the cleaning staff, describing the hotel as very clean and impeccable. However, there are complaints about the regular cleaning, which only makes the beds and lightly washes the floor, leaving the bathroom dirty, as well as about the unpleasant smell of sewage and dampness.

Yes, the hotel has a lift, and guests report that it functions well and is convenient for moving with luggage.

The hotel has a pool, which guests describe as clean and suitable for children. However, one visitor reported that the pool was under renovation during their stay, and this was not mentioned when booking. They also mention that access to the pool may be limited in the late evening after returning from excursions.

Overall, the hotel is characterized as family-friendly and quiet, but there are complaints about noise. Some guests have encountered the problem of loud music (reverberation) at 11 pm, which disturbed their rest after excursions.