Waira Suites

We had lunch here, the tuna was excellent, the other fish plate was ok, the soup wasn't good at all.

Great hotel, although the food was rather mediocre for the price.
Update for the hotel asking more information: The steak was served well (medium rare) but on a very hot cooking plate. So in about 4 minutes later the entire steak was 'well done' and way to chewy.

Our stay at Waira Suites Hotel in Leticia was truly exceptional! The cleanliness of the hotel was outstanding—our room was spotless, and the common areas were always well-maintained, making our stay very comfortable.
One of the highlights of our experience was Manchas, the hotel’s loyal guardian dog. He followed us during our walks around the city, always keeping a watchful eye to ensure we were safe. Not only that, but he even waited patiently outside our room while we were getting ready, as if making sure we were never left unprotected. To our surprise, Manchas even accompanied us across the border into Brazil, walking with us through Tabatinga and continuing to look after us as we explored. He would patiently wait outside while we did some shopping in the supermarkets, always ready to resume his role as our faithful companion. It was clear that Manchas was well-loved by the entire community of Leticia, as locals greeted him warmly wherever we went.
The staff at Waira Suites Hotel was also excellent—friendly, attentive, and always willing to help with anything we needed. Their hospitality made our visit even more enjoyable.
If you’re looking for a clean, welcoming, and unique place to stay in Leticia, this hotel is a perfect choice! Highly recommended.

Manchas is the star of the show. The bestest good boy who has ever been. Seriously though, this hotel has a very high tier of service. It has two pools, a bar, a great restaurant and lots of areas to relax. The rooms are nice and the beds are fairly comfortable. The restaurant is probably one of the nicest and highest rates in the city and the hotel generally has fair prices for drinks. Service is quick with a smile. If I had a small complaint, I would have liked to have a beer at the pool with a book but no drinks are allowed in the pool area. Again manchas the hotels boss dog is a helpful member of staff he will even go on a walk around the city with you.

My recent stay at Waira Suites Hotel in Leticia was unfortunately disappointing. The booking process was initially problematic due to their website continually crashing, forcing me to use Booking. Com instead.
Upon arrival, the check-in was smooth, and the staff appeared friendly. However, the room I was assigned was less than ideal. Positioned at the end of the hotel in a dark corner, it featured a window facing the hallway rather than the outside, which was less than welcoming.
Given its reputation as one of the better hotels in Leticia, my expectations were moderate. Nevertheless, the room’s basic amenities and noticeable wear and tear were underwhelming. The major issue, however, was the construction work happening during my stay. Workers were painting a mural by the pool and in the hallways close to my room, working throughout the night. They were not only loud but also played music at high volumes well into the early hours (3 AM), significantly disrupting my sleep. Despite lodging complaints, the noise continued without resolution.
Additionally, during checkout, there was no apology offered for the disturbances, and the hotel was unable to organize a taxi for me, resulting in further inconvenience.
For these reasons, I cannot recommend Waira Suites Hotel. The lack of consideration for guest comfort and poor handling of service disruptions significantly detracted from what could have been a pleasant stay.

Stayed here twice this year. The rooms are very comfortable, but could use more lighting at night. The restaurant is extra special. Wonderful variety and excellent preparation. Guests have priority in the restaurant.

The service is amazing. Also I would like to take a time to talk about the MOST and special dog FRIEND from the hotel his name is MANCHAS. He welcome us all the time when we come back to the hotel also he spent time to protect us when we go out to the hotel. He make sure we are safe from the strangers, another dogs and with the traffic cars. He has a place in our hart’s. If you stay in this hotel I guarantee you you will be fall in love with Manchas. Definitely we will back to this hotel to enjoy and spend time with Manchas🐕♥️♥️♥️

Staff is incredible, food is delicious. They have 2 pools. Rooms with balconies. And a special thank you to Bernier Ismael for making our trip in Leticia so enjoyable and hassle/stress free. We very much appreciated him. He's a great asset to the company. The hotel dog named manchas is such a lover too and would follow us everytime we left the hotel to keep us safe.

Nice enough hotel. AC rooms which is a blessing when you're returning from the Amazon, a nice restaurant, excellent breakfast, and extremely friendly staff. The hotel itself is pretty basic so don't expect frills of any sort. The Wi-Fi is terrible, you have to move around in the lounge area (no AC, happy mozzies! ) to find the best signal. I would give it 3 stars but the staff is so friendly and helpful (a special shout out to the restaurant manager at breakfast) and the fact that there is Wi-Fi at all ups this to a more deserving 4 stars! Will definitely stay here if I'm ever in Leticia again.

Excellent way to end a trip in the Amazonas. After staying in the tree houses, wildlife reserves, and floating homes, it was great to get our batteries charged in air-conditioned rooms with electricity and a nice pool.

AMAZING HOTEL! Would go back in a heart beat. Excellent service, rooms, and food. The staff is super friendly. In the jungle heat the limonada de cocos are heaven. So thankful we stayed here. Highly recommend.

Absolutely fantastic! The kindness of the staff is unforgettable. Great menu options for breakfast and dinner (we didn’t have lunch at the hotel). Comfortable room for three (parents and kid). Clean and organized. The manager was always around.
We love Princess and Manchas! We miss them dearly!

A very nice hotel with friendly staff who try to accommodate non Spanish speakers though we used Google Translate a lot. Some rooms don't have sockets but on our second stay there after a jungle trip there were lots in the better room we had.
Wifi is awful anywhere but reception and even there drops frequently. Not a great loss if part of your trip is to disconnect.
Reasonable rates I think and the food is good.

If you came to check on this hotel, you can stop serching.
! You found the best hotel in Leticia.
! Its a beautiful place.
By the way, what attracted me to this hotel in the first place was the fact that they left bowls with food and water for the street dogs.
I thought to myself that such a hotel must be an outstanding hotel, and indeed I was right.
A very High class hotel with prices of an. Economical one.
Your buck goes a long way in terms of: location quality, cleanliness, facilities, comfort, staff and free internet.
From the moment you enter you feel luxury, the staff is amazing!
And it is clear that the hotel has a very high standarts of service, the staff really goes out of their way to give you the best experience, and it is clear that the guest's satisfaction is the top priority of the staff.
It starts from Galiana at the reception.
Carlos — in the dining room.
Elisabel — the coffee queen…
And most of all the manager, Ishmael — What a charming guy, humble, full of kindness, personal charm and willingness to help.
We stayed at the hotel for a week, and felt like family.
Besides the great attitude, the hotel is beautiful, the service consciousness is very high, the rooms were also large, spacious and clean, and well equipped.
There are two wonderful pools. Excellent restaurants — where there is a variety of food and exquisite service.

Excellent hotel, excellent service, food and facilities are excellent.

The kindness and good vibes of all the staff. Always with the best attitude and a big smile.
The room is spotless, beautiful and the food fabulous, wide, varied menu with excellent Amazonian options.
Thank you, a great experience to repeat.

A nice place, an attention, super. It is worth being with the family and much more.