Review of Kowloon Shangri-La, Hong Kong 5*

We were picked up from Hong Kong Disneyland Hotel and the pick up was arranged in advance. It was a very heavy rainy day but the driver was there on time and was very helpful. We arrived at the hotel and right away we were welcomed and greeted by the guests relation staff I believe her name was “amakow” or something close to this. We were escorted to our room and they did our check-in in the room. She was very professional and sweet and my daughter liked her. The room was what we booked and requested and looked very clean and tidy. While she was completing the check-in she offered to make us Chinese tea and that was a very nice gesture. The location of the hotel is fantastic and it is very accessible by the metro, bus, taxi or even just walking. Breakfast was FANTASTIC and the staff were great. That night we had dinner though room service and it was very good too. The housekeeping team had done a very good job to keep us very comfortable and met our need every time we had asked for something. The concierge team were great too. They always had an answer to our question and ticket to the major parks whenever we are for some. The hotel has a Saloon and I took my daughter there once and the staff were very nice and took good care of her. Our departure was as great as our check-in and not only at the hotel level but when we arrived at the airport we had a hotel staff member waiting for us there and helped us at the hotel which was great. Is short, it was a FANTASTIC stay and will come back again ❤️