Hotel CostaFósil

The hotel has its own parking lot, which some guests find convenient. However, experiences vary: one guest noted that because they did not notify the hotel of their arrival by car, they had to leave their vehicle in a paid parking lot for 5,000 pesos per day. Another guest reported a negative incident, claiming their car was scratched in the hotel parking lot and that the administration ignored the claim.

The staff and hotel owners are described as very friendly, attentive, and welcoming, creating a home-like atmosphere. Guests particularly highlight Rosa at the reception and Alejandro, the night administrator, for their care. In most cases, the staff are ready to help; for example, they allow guests to wait for their flights during the day. Nevertheless, one guest noted that the administrator did not answer questions very friendlily.

Hotel Costa Fósil offers a continental breakfast, which many find tasty, varied, and satisfactory. The menu typically includes rolls, cheese, salami, jam, and yogurt. Some guests consider the breakfast basic or even meager, suggesting that cookies or cereal be replaced with a serving of fruit. It is worth noting that tea and coffee are available free of charge 24/7 at a dedicated station.

The hotel has an on-site restaurant where guests can enjoy delicious home-cooked meals. However, one visitor was dissatisfied that tea and coffee were charged extra, despite staying under a closed "all-inclusive" package. Overall, the dining is rated as high-quality and satisfactory.

The hotel provides a free station with hot water, tea, and sugar, available to all guests 24 hours a day. Rooms are also equipped with kettles. Additionally, the availability of distilled beverages in the hotel service was mentioned.

Guest opinions regarding the Wi-Fi are divided. Some rate its performance as excellent, while others claim that there is no internet connection directly inside the rooms.

Soundproofing at the hotel is a point of concern for some guests. There are complaints that conversations and noises from adjacent rooms can be heard.

The rooms are described as spacious, bright, cozy, and very clean, with comfortable beds (including King-size). Bed linen and towels are snow-white. On the other hand, some guests noticed wear and tear on the furniture, such as a broken dresser handle, and noted that the exterior of the building is not very attractive, although the interior is pleasant. Small bathrooms were also mentioned.

Guests highly rate the cleanliness of the hotel. Room cleaning is performed daily, the staff is attentive to hygiene, and the rooms are described as spotless and well-maintained.

Rooms are equipped with air conditioning for a comfortable stay. There is hot water in the bathrooms; however, one guest noted the absence of a heater in the shower.

The hotel has a calm, family-friendly, and cozy atmosphere. It is well-suited for families with children as it is located near an entertainment square. Guests note the general safety and the hospitality of the owners.