The Ritz-Carlton, Grand Cayman

Resort

I have stayed in several hotels worldwide and within the Caribbean where I reside and nothing compares to the service at a Ritz Carlton. The service in Grand Cayman was par excellence! the food was delicious, rooms clean. The Ritz thinks of everything, they don't miss a beat. It is not cheap, but that is understandable. You must pay for this standard of service. Thank you Ritz.

5 star resort with excellent staff from many parts of the world. Nicely designed rooms, great bedding. Comfortable sitting areas and good breakfast. The variety of food is a little small. A coffee place and bakery seems to be missing. The pool is a lot larger than it appears on the hotel website — and I wish I could use it. When attending a conference you better leave early to not miss the 6pm closing time Usually all Marriott branded hotels have a 24h gym — not this one. I really planned to get back in shape and follow the advice of my cardiologist — but not at this hotel. Makes no sense and highly disappointing. A world class luxury hotel with limited amenities available but beautifully designed, great beach and views.

Fantastic service! Everyone was so friendly. The hotel and beach was very clean. I highly recommend.

Best hotel, staff and beach.

Absolutely the best hotel I’ve been, the service is amazing, everyone is very nice, polite, helpful, love everything about it! Definitely recommend and will be back, thank you, thank you, thank you Ritz Carlton!

It’s honestly the best place to be happily resting away from honestly the worst and most unkind person I’ve ever had the misfortune to know. This place actually heals and makes you feel soothed and whole again. Grand Cayman thank you so much.

The Ritz-Carlton Grand Cayman cannot be beat. The staff is AMAZING and made us feel like royalty. Our visit was brief but we can't wait to visit again!

The food and service at Taikun are SPECTACULAR. Now here’s the problem: they have the audacity to charge a 1.25 for the US conversion rate. If you have been here before, you’ll know it’s a 1.20 to US dollar conversion. Everywhere we have eaten this week as well as 2 previous trips, we have SEEN a hotel or restaurant arbitrarily booster an FX rate. Can we afford the 5%? Sure, we just spent over $330 for dinner for 2. But because we’re Americans you decide to inflate your rate? Hard pass. You’ll no longer have our business and others who feel who won’t be taken advantage. Which is a shame because we truly enjoyed your food and service.

The pool bar is under renovation but the pop up bar was a good substitute. Friendly staff and great drinks.

Love this place! Attention to detail is A+. Wonderful staff. Always an enjoyable time.

Very family friendly staff and automsphere. Very healthy and beautiful view. Room service is awesome. Everything is enjoyable and relaxing and especially. Good for peaceful stay.

Relaxed environment. Love the pool bar.

I attended the 25th Parliamentary Breakfast this morning. Place was comfortable and staff proved to be very attentive. Totally enjoyed the few hours spent there today👍

Great service, the staff at the Boyz 2 men event was very friendly and professional we was very pleased with all the details…

It was lovely I enjoyed my staycation and the service was very great. I would like to come back again soon.

We had a great time at our event. Very friendly staff! — with Marlene E Moore and Tiffany Ebanks.

Love our stays at The Ritz Carlton Cayman. Impeccable service and 100% quality all the way. Feeling very spoilt.

Marvelous Resort with amazing facilities.

Its very nice and comfortable great beach view.

Excellent property with great staff.

Good food and nice staff, the place is so romantic. Thanks Oddete for the good services.

Absolutely Amazing Hotel and Nice and Friendly Staff.

Absolutely beautiful and the service is awesome! we really enjoyed our stay and will most definitely be back.

The service is really great, everyone does what it takes to fulfill even the unexpressed wishes and needs of the guests.

Excellent attention especially in the beach restaurant
Highly recommended.

Excellent service from the hostess and bartender. Our drinks were the best!

Service is outstanding, incredible food. Great property!

I can’t say enough great things about The Ritz.
Very friendly staff, beautiful decor, delicious food.

Best hotel we e ever been to and my family
Is a picky bunch. The customer service is a level we’ve never experienced before. Everyone is so friendly and eager to help. The most relaxing vacation. We will be back.

Awesome facility and awesome staff!

Great food.

Incredible place. Now been there 3 times and haven’t found a better place for service, luxury and overall experience. The staff truly makes you relaxed and inviting when you walk in. Very impressive! Cheers to the staff and management.

Wonderful relaxing surroundings. Always a warm welcome — can’t wait to return for our third visit.

Everything about this hotel is wonderful. The staff is amazing.

Great service. The signature restaurant Blue by French chef Eric Ripert is a great multi-course dining experience. The beach is beautiful and they keep you happy with frozen pineapples and drinks.

Amazing Spa, friendly staff and awesome facilities. My go-to spot to relax and enjoy! simply gorgeous!

The best vacation place we have ever experienced. Treated like royalty the entire time from the moment you enter the resort until you depart. Always greeted with friendly workers and not one negative comment about this place. Unbelievable.

One of the best resort experience my family ever had!

Exceptional service and atmosphere! The staff is extremely dedicated and genuine and will make sure you have a perfect trip and memories for life. The rooms are stunning and there is so much to do for adults and kids. Highly recommend.

Wonderful experience so far. Enjoyed a LaPrairie spa treatment! Deep Tissue Massage I highly enjoyed!

Beautiful, awesome, right on the beach. Service is amazing!

Overall, resort is very nice and service is good. Given the size of the resort, it didn't feel like we received the indivual attention other luxery resorts provide. Also, the additional $75 a night resort fee seems a bit high, though the use of their water sport equipment and valet parking partially offsets that cost. Rooms are nice and clean, but could use a refresh. Highly recommend upgrading to the ocean side, otherwise you will not have an ocean view and the walk to the beach from your room will be about at least 15-20 minutes.

It’s sooo expensive but you’d expect that from a Ritz Carlton. Great hospitality as always. This one offers drinks and the famous rum cake which is so good! My husband booked us an ocean view room for a long weekend and we loved every moment of it. The weather was beautiful, the water crystal clear. The food was great and we tried all of the restaurants inside the resort. I would go back except that I have so many more places to travel. Highly recommend it for a once in a lifetime event at least.

Our experience here was truly amazing! From the incredibly friendly and helpful staff to the clean, we'll maintained, beautiful property and rooms there was nothing more we could have wanted for a relaxing getaway! The food at the restaurants on site was fantastic as was the room service. We can't wait to return to this beautiful island and hotel!

Just a spectacular hotel perfect location 10 minute ride from the airport. You are greeted with professionalism and perfect rum punch. The ocean view rooms are amazing you could not ask for a better view. The beach and pool attendants are there for your beck and call. They are professional and courteous. The food and drinks are great but very pricy. They should reduce the price on the drinks a pińa colada cost is $17.50 and that’s not adding shots that’s an additional 7.50. It’s the Ritz of course best quality. Every restaurant on the premises is spectacular you won’t be disappointed. $$$$$. What can I say the Ritz is the Ritz. In addition the staff member Marina went out and beyond to assist me in surprising my husband with flowers chocolates balloons champagne sodas and a cheese platter delivered to our room when we arrived for his birthday. I was so happy everything was perfect. We kept in contact for two weeks by email I was extremely satisfied with everything she did. Last but not least Rachel from customer service took the call when we had a problem in the bathroom the engineers where there immediately. And to our surprise a gift was delivered later that evening for the inconvenience we had experienced. Again I would recommend the Ritz as the perfect location in the Grand Cayman.

Wonderful! Beautiful! Everyone is so nice and helpful! Candice was a sweetheart and truly went above and beyond making our vacation exceptional. Simply the Best!

The staff at this hotel/resort is the best. We were here for a wedding and stayed five nights. We were greeted with smiles and drinks. Every staff member we ran into offered to help, whether it was opening a door, carrying a package or giving directions. Our room was tidied at least twice a day and chocolates were on our pillow each night. Our room attendant even left us little gifts. Every server in every restaurant went above and beyond. The pool staff were so attentive. We were kept hydrated () and always had towels, umbrellas or even a crib for my grandchild. The people here acted like they really wanted to be here but most importantly, they acted like they really wanted us here! It was clean, modern and had fabulous food. I’d recommend this hotel to anyone and look forward to my next visit.

This is a beautiful hotel and condominium complex. All of the staff are very friendly and helpful. There are several stores in the hotel for all of your jewelry shopping wants. This is my favorite place to stay in Grand Cayman.

Awesome of course! Hands down the best pina coladas on the island. The service is immaculate and housekeeping is wonderful. Rooney was our housekeeper and I couldn't have asked for better service. He was exceptional! Thanks Rooney!

The service and amenities are absolutely incredible! I have never slept in a more comfortable bed! The warm water beach and pool and spa are among the very best in the world!

They need an adult only pool. The service was great and the food was wonderful at every restaurant we tried. The resort is nice, but it's big and crowded. Our room was too far removed from the ocean, an ocean view room would have made a big difference. Overall experience was good not great.

Luxurious hotel and well kept, with lovely views of the Caribbean and helpful resort staff. However, it is more than a little off-putting to see their first aid staff wearing “Ritz Carlton Loss Prevention” identification, indicating to me that the resort seemed more interested in limiting their liability than in rendering first aid to an injured two-year-old grandson.

It's a Ritz, so don't expect anything less than 5 stars. Near perfect service rendered by a wonderful multinational crew. Ample facilities to immerse and enjoy which includes a golf course and water theme park for the kids. Food & beverage is generally good specially Barjack. All these wholely situated at the more strategic part of the Seven Mile Beach.

This place is great. Awesome hospitality awesome food. But if this isn't something you wanna treat yourself to and not think of the cost, don't go because it is pricey.

Exceptional customer service extended by all staff throughout my stay. The grounds are manicured and the interior decor tasteful. The fitness center is well equipped and expansive. I can not wait to return and view the renovations starting this autumn.

Great hosts, excellent facilities… All Personnel of first level, next to the best beach in the caribbean.

A stellar retreat and everything you'd expect from the Ritz Carlton. While a large property, you have direct beach access and two pools. While the beach pool is usually busy with families, kids and floats, the other is quieter and pool attendants are always nearby and ready to help. The property is on 7 mile beach which offer perfect white sand, beach chairs, cabanas and access to other hotels. The Ritz has numerous restaurants… the sushi restaurant is great and offers fresh wasabi and cooked items, the Italian restaurant offers good food and pizzas and the beach restaurant offers perfect frozen drinks and pool-side service. The service is excellent and people always willing to help in any way. The hotel rooms are comfortable with access to Netflix in-room. A great getaway where expectations are always met.

Excellent. Exactly what you expect from Ritz! Did the chef sampler and their restaurant. What a great experience.

We just walked from the residences to the hotel. The rooms in the hotel have a pool or golf course view. It was OK but did not have Caribbean flair in the indoor spaces. The outdoor pool by the residences was beautiful. The pool by the hotel was nice but nothing special except for the whales' tails and the water arcing from the filter lions' heads.

We can’t say enough nice things about this hotel. From checking in with Rachel from Florida, we felt welcomed. The room was spacious and amazing, and very clean. The staff all around the hotel was so cheerful — from the housekeeping staff to the hardworking people on the beach helping out — they all seem to love their jobs! Raymond the concierge was AMAZING, and went above and beyond with his help and recommendations. The on property dining was also extremely wonderful — we tried Blue, Taikun and were very pleased. We also chartered out on one of the hotel’s boats for a 3 hour snorkel trip and it did not disappoint. We will definitely be back!

They need an adult only pool. The resort is nice, but big and crowded. Too far removed from the ocean. Overall experience was good not great.

The service and staff are impeccable. Lo e the turn down service in the rooms… the hotel itself is extremely beautiful. The rooms are amazing. Great water sports. A must must stay.

Here for the Cayman Cookout in the Culinary Studio. This place has truly figured out how to make this fun for food lovers.

I stayed at the Ritz Carlton Grand Cayman for a wedding. I wasn’t all that impressed. They were exceedingly inflexible. The internet was spotty at best. It was down for about 8 hours. The speed wasn’t that great. The shower had poor pressure and the temperature did not remain constant. It felt like I was taking a shower at a cheap old hotel. We tried to have lunch at the big restaurant. They refused to seat us because we didn’t have a reservation. What? I have never had to call down for a reservation at the main hotel restaurant before. The hotel had complimentary coffee that ended promptly at 9AM, even on Sunday. When I am on vacation, I am not always ready to run down stairs and get my coffee before 9 AM. They had an espresso maker in the room. I would have much rather had a coffee maker. Gratuity is automatically included in everything, so the service at the restaurants is mediocre. At this particular Ritz Carlton, the service and amenities do not equal the large nightly rate. Stay somewhere else on the island.

The Ritz-Carlton Grand Cayman resort has to be the most beautiful place with the best service I have ever been too. The food was to die for, and this included the wedding buffet arranged for Bill & Susanne's wedding. Everyone I came in contact with on staff was helpful, friendly, and whiling to go the extra mile if need. Even though it rained, this was one of the best vacations I've ever had. I was pampered and exceptionally well taken care of. I would choose to back again, whenever they'd have me! 5 stars — all day long!

Best hotel experience ever. Beautiful hotel rooms with balcony and view over seven mile beach. Fast room service and very friendly staff. Great pool area and best golf course on the island.

The best hotel for business and pleasure. Some of the best memories! absolutely nothing negative to mention!

Only book this place if you have to. The only tower that rivals any other beachfront property I’ve ever been to is the ocean tower. The other tower is dated with laminate floors that make you feel like red rum may be painted on the walls. Odd, because we love the ritz st Thomas.

The hotel, staff, grounds and food were all out of this world. They truly made every single person feel like they were at home. We were there while the jets were building the gingerbread display and watching that vision come to life was remarkable. My parents and I also celebrated my birthday while I was there and the staff brought me endless dessert, had written card and took a lovely boat ‍♀️ from the grounds to stingray city, reef snorkeling and starfish beach thanks to our captains pryce and TJ. I cannot rave enough and even on my connecting flight back to Boston last night in the snow was showing folks pics of our trip the grounds and ravin about the service. We will be returning!

The service and quality of this establishment can't be compared to the other hotels, although you are going to pay for it! Wonderful staff, clean and up-to-date facilities with a wonderful set of activities for families with younger children.

Just an amazing place with the best beach and water in the world. Do I need to say anything else? If you are not coming to the Cayman Islands to hang at the beach and go in the ocean, go somewhere else!

Ritz Carlton has never failed to meet my expectations. As a first time traveler with a six month old I was worried about my baby being uncomfortable in a strange place but this wasn’t our case. As we checked in our room I was greeted with a welcome package that included a baby bag. Diapers, shampoo, lotion ect. So freaking cute! The hotel also provided swimming diapers, accessible baby floaties and adult swimming beds. What I liked the most was the connivence of the packages available that departed from the hotel beach. Here’s a picture of my baby swimming in the beautiful waters of Caymen Islands. Def coming back next year!

Been coming to this hotel every year for past 4-5 years. Service is top notch and amenities are great. Very nice selection of restaurants.

Ritz Carlton has yet to fail my expectations. This is my first time traveling with my 6 month old and I couldn’t had chosen a better place! Not only does the hotel provide “swimming diapers” for the little ones, but has also accessible baby floaters. Here’s a picture of my baby swimming in the beautiful waters of Caymen Islands. Def coming back next year!

They were very accommodating! They normally offer their Saturday tea party in the lounge but they allowed me to utilize Taikun for my party of 15 which was great!

The HISTORY of the … RITZ — CARLTON Grand CAYMAN, George Twon FRIENDSHIP and good TASTE always lasts a very long TIME thanks marcel.

Absolutely amazing! Might have been my favorite place to travel to and I travel a lot! Everyone is so welcoming! There is so much to do! I would definitely go back!

I had a great experience at the Ritz Carlton. The food and service was too die for. I also want to point out the service. The workers are nice and kind and they will do a lot to please you. It is a great experience on the the water. I will recommend this to anyone going to cayman.

The resort is beautiful. There are plenty of activities to take part in nearby. The only reason I did not give 5 stars is because the resort charges gratuities and a 75 dollar a day resort fee. In addition, it is customary to tip on top of these fees and exuberant food costs.

Absolutely perfect. The staff was so helpful. My mom and I got severely sun burned and one of the staff members went and cut FRESH ALOE for us. They were insanely kind and gracious. I want to live there.

Exelente, simplemente eso.