Hôtel Napoléon

Rooms were very clean upon arrival and the cleaning staff maintained that cleanliness. The service was okay, I appreciate that the front desk staff were able to communicate with us in english however there was many times where we didn't have see anyone at the front desk. The location is sightly out of the way for many things but for the price it was a great experience.

I would not say it is a motel, but rather a hotel. They have renovated recently, all rooms are new and spacious. It is a family owned from my understanding. We booked on Expedia and wanted to cancel as it was far from Ottawa 30 min, but reception and Expedia said it is a final sale no refunds. We took a chance but we were pleased with the cleanliness, reception lady needs to work on her customer service skills and they should have proper refund policy incase you change your mind, on Expedia you must prepay but given the price we were pleased. Parking is sufficient, location is far from Ottawa as it is on Gatineau side.

This hotel is gem! We enjoyed the king deluxe suite and the coziness of the room. Very well maintained. Very clean! 20 minute drive from some epic hiking trails and provincial parks. We will definitely come back!
Thank you Madonna for accommodating our late check out request with ease!

Honestly, great customer service I’ve had. I called and told them I would be having a late book in seamless interaction, and they accommodated my request perfectly. It was a great short night’s rest.

This motel looks to be brand new. Clean, luxury style motel. The atmosphere was a bit odd — cold and echo are the only two words that seem appropriate. There was no elevator, just stairs to go upstairs.
Location was great, it was by the highway. Easy access in and out. The room was a decent size with wooden and black modern furniture. The price was decent, and it was an okay stay.

The Room is great but There is some Little things not so fun. The TV as no signal, the pipes in the Walls make noise and you can hear people in the hall.

The room was clean but it was way too hot. Turned the heat off but that didn't cool it down any. Cracked the window open but people were smoking outside so had to shut it. Not a great sleep for any of us because of the heat. Otherwise, no complaints.

We pulled in late at night, tired and not sure what to make of this hotel. We were pleasantly surprised. Friendly staff, clean modern room. Right off of the highway as well.

Found this gem online and was happy I did, it has had renovations done and looks fantastic, do not let the outside fool you when you pull in. Great prices for the night too. Even though near a highway you do not hear anything at night. The bed is comfy, the service was fantastic upon arrival they made it easy to check in, gave us all the information we needed and was super polite. The rooms are cute and super clean. Only thing is wish they had provided a water bottle or 2 in the suites but the gas station was down the street so it really was not a big deal, and they did provide coffee for the morning in your room. They only have basic cable on the tv's they are not smart tvs HOWEVER again not a big deal if you are looking to go away and just connect with each other while disconnecting from the busy every day lives. Will be back for sure and highly recommend.

Nice stop over on our way to Mount Tremblant so we can get a full first day in at the mountain.
Clean, spacious, good value for money, friendly staff, outdoor sitting area.
Only downside is that there isn't really any walking/hiking directly from the hotel. We had to walk an overpass above the highway to get to the close by restaurants.

The staff is nice and the rooms are well decorated. However I found toenail clippings in the carpet. Gross.

Lovely place in a central location for all routes. Very clean.

Lovely clean reception and service.
Room was immaculate. The Motel is literally just off the motorway, so not an ideal place and scenery but once in there, the quality makes it all worthwhile.

The prices online do not match the prices when you get there. They magically go up. Regardless the price, high or low, the rooms (very small) and amenities (one vending machine and a TV that couldn't be turned on) are not worth the price that is paid.

Clean spacious rooms. Great staff. Easy to get to off Hwy 50.
Ample parking. Near to Local restaurants (Le Hook) and Pizza place. As well as gas stn.

For a good rest on a road trip it´s a very good value. Nothing to complain expect the location of some rooms are in the basement. However, who cares when you are there for only one night. Everything very well maintained and good managed. Kind receptionist.

A very nice stay! very clean rooms near the highway to Ottawa.
Quiet area (even if the highway is nearby) ; very friendly service. Tim Hortons, gas station and a few restaurants nearby.
* note for us non-tech generation: TV remote is a bit tricky but the very helpful personnel can assist. :) FREE Parking.