Review of Yallingup Lodge Spa Retreat 4*

The pictures on the website don't match the suite. The garden looks more like a outback shed rather than the Balinese inspired retreat pictured on the website. We went fill the spa to find what looked like a clear bodily fluid floating in it. Needless to stay we didn't use this our entire stay after that. This triggers me to check the cleanliness of the room, I check under the bed to find a dead spider and discover it hadn't been vacuumed. I check the sheets to find they are stained. I check the bathroom to find a cobweb in the corner, I look up to the ceiling to see a ball of dust hanging above the bed, on top of the cupboards is thick with dust & behind the stool was a note from a previous occupant. I go to use the pool to find a dead lizard sitting in the bottom. I know this is a resort in the bush, however I really would have thought staff would be checking the pool to remove things like this. I went to have a shower & I had just put shampoo in my hair when the water went cold after a day at the beach with red raw sunburn the last thing I wanted was a freezing cold shower. I stood there shivering in a towel as I called reception but there was no answer. I then went down to reception at with my hair dripping wet still lathered with shampoo in nothing but the towel and stood there ringing the bell but no one came. I went back to the room and called both after hours numbers twice but there was no answer. I waited in the suite for someone to call me back & when they did thelady on the phone advised me it was just 'a minor error ' which is fine it just appears there's quite a lot of 'minor errors '. I later discovered reception closes at 2pm on a Sunday I thought 4pm was ridiculous but 2pm is just a joke I tried to get a good nights sleep before the drive back to Perth. Only to be woken by the music playing in the room next door. This whole stay I have been able to hear guests private conversations from their rooms, Mysterious 'banging ' in the middle of the night and now incredibly load music which I imagine wasn't actually that loud it's just the fact the walls are so paper thin you can hear everything. Its uncomfortable for anyone being a courteous guest as you feel you have to tip toe around, and it's uncomfortable for anyone being a guest to anyone next door as you hear everything. I told the lady upon leaving my stay really wasn't great & have emailed the resort but haven't heard a thing from them. This is not how a 4 star resort should be. Save your money I would not recommend this resort to anyone.