The Mansion Lions Hotel

Hotel

Great Situation, Great Staff. Hotel needs a lot of TLC.

I wouldn't even give this one star if I could get away with it! They'd forgotten our booking, room was ok, very small TV in an awkward position to be viewed, no shower supplies. Water was cold. Breakfast advertised between 8 and 10 — we went at 09.20, no food, had to wait 45 minutes for them to get some, with staff acting like the customers were wrong to be upset about that! (It's not exactly a cheap breakfast! ) Heard several other customers complaining that they'd paid for breakfast but weren't in the list so had to pay again (and then wait 45 minutes till the kitchen got around to supplying more food! ) Tried to complain but 3 times told manager would call us back (they didn't! ) Eventually spoke to a manager who wasn't interested and said he had more important things to deal with, was annoyed that I kept ringing — eventually offered 50% refund because 'we had slept in the bed! '. Avoid this like the plague!

Needs updating but better than some hotels in eastbourne food ok very friendly.

Don't stay here, while room was okay, decor was extremely run down in corridors to rooms etc, in the middle of the night there was shouting and banging of doors and staff didn't sort this problem. Complained to receptionists in the morning, no apology but just smirking and unhelpful. There are much better places to stay, avoid this one.

Nice meal but we had to wait. For. The. Bar to open we waited 1 hour.

I gave this a five star because I had the time of my life here! Amazing staff, great rooms (overlooking the beautiful beach), amazing service. (come with company)

Very nice. Big room we stayed in very comfy with breakfast in the morning hot buffet all you can eat.

Good deals for short stays off season, but could do with a refurb. Staff are very good.

Really enjoyed staying at this hotel for turkey and tinsel the staff was lovely and really friendly, the room was clean and tidy would deffo come again.

My sister has just stayed here. Freezing cold rooms, hot water was a rare treat, food scanty, cabbage every night, function room cold Some guests were given electric bar fires as there was no heating. Bathroom v small hardly usable. Not recommended at all.

Don't book here, besides being out-dated, everythings falling apart & theres no air conditioning, we had to ask for a fan. Also was given a room that overlooks the back of another hotel — only one window opens a bit & the bathroom, well its so tiny & was just a shower & toilet with a small sink. Not happy that we were downgraded to this & not a nice experience.

Warm, friendly staff, good good& fantastic location.

A very pleasant stay good service & comfortable rooms.

A wonderful week. The first holiday, my wife and I have had for many years, and it really was quite WONDERFUL! The room was plain but nicely furnished with all the nesseccary furniture and facilities as was the bathroom. There are stunning sea views from the terrace. The varied menu is first class served in the fine dining room. The service is excellent, not only at meal times but the willing staff are always on hand should you require assistance. All in all a very memorable holiday, easily comparable to many hotels I have visited across the world. Excellent!

What a good hotel! compliments to the staff!

Fantastic hotel. Lovely rooms, delightful food, brilliant staff.

We had a fantastic weekend of line dancing with Southern Rebels, the hotel is well equipped for large parties, great ballroom in basement, very friendly and helpful staff, nice room with sea view and all facilities, great choice of food in the very attractive restaurant all in all a good time was had by all, will be coming next year, thanks GED.

Had a brilliant time at the Bowship hotel Christmas party night good food and music last night. The staff were excellent!

Having checked on the internet, we were worried about the accommodation. We need not have been worried, although work is being done, the scaffolding is a little off-putting. Yes a fresh coat of paint would not come amiss, and a little t l c could be given, however we found that:- The bed linen was crisp, clean, and dazzling white. The shower was nice and hot. Food was good and plentiful, nicely presented. The waiting staff were friendly and helpful. What we found very annoying was the very strict times that we were allocated to eat our meals. At 7.55am I asked if we could go into the dining room. The answer? No you are booked in for 8.00 a. M.

Would recommend! Mr Gulzar and son go beyond the call of duty to make your stay a real pleasure.