Review of Seel Street Apartments by EPIC 4*

This is a huge review so please stick with me. So we visited the apart hotel from the 7th — 9th of March (2018), we booked a 2 bed apartment as there were 4 adults and a young child. The room was fantastic, nice beds, plenty of space, nicely decorated, lots of homely touches, it was exactly what we wanted. Now for the downsides… the walls are paper thin, we could hear the room next door (10 people in there) party all night. We complained to reception which swiftly dealt with the noise. Unfortunately a hour or so later it started again. Security were sent to their room and they were given a final warning. Again a few hours later the noise started, that went on from 3am — 6am. As you can imagine we were NOT best pleased. It also turns out that all double bedroom apartments point towards one of Liverpool's biggest night clubs, and Wednesday is their student night. So from 12am — 4am we had people shouting outside and bass that shook the room. Not what anyone wants. The plus side from this, the reception staff were VERY proactive in resolving the issue with our room and as an apology they moved us to the penthouse (Which was fantastic). I can not fault the staff here in any way. They were friendly, polite and incredibly good at their jobs. It's just a shame that our first night was a waste. Just one suggestion, take a picture of the fridge when you move in to the room. They tried to bill us for 5 bottles of water that we did not drink. They quickly saw their mistake and corrected the error.