Information about the type of meals included in the price is indicated in the rate details.
Early check-in and/or late check-out is available for an additional fee. Cost: 75.00 USD.
This hotel chain has one common reception located at the Chalet Kilauea Hotel. If guests have booked Lokahi Lodge or Volcano Hale, they will have to drive to the room on their own after registration.
Self-Check-In at 3:00 PM, guests will need to check-in at the office, located at Chalet Kilauea Hotel before proceeding to their accommodation. All properties are serviced by that one office, located, at most, 2 miles from your property. If guests arrive after 5:00 PM, their late arrival materials the map, and key will be organized in a clear box system located at the front door of the Front Office.
Office 19-4178 Wright Road, Volcano, HI 96785.
This hotel chain has one common reception located at the Chalet Kilauea Hotel. If guests have booked Lokahi Lodge or Volcano Hale, they will have to drive to the room on their own after registration.
Self-Check-In at 3:00 PM, guests will need to check-in at the office, located at Chalet Kilauea Hotel before proceeding to their accommodation. All properties are serviced by that one office, located, at most, 2 miles from your property. If guests arrive after 5:00 PM, their late arrival materials the map, and key will be organized in a clear box system located at the front door of the Front Office.
Office 19-4178 Wright Road, Volcano, HI 96785.
Terrible, misleading service. They advertise National Park accessibility in their many reminder emails, without mentioning that the part of the park they are in is and has been closed for months. They argue that technically their email names a (remote, 1 hour drive) part of the park that is open. They are not amenable to refunds. The rooms don’t have air-conditioning. The town is all closed in the middle of the day, including the visitors centers. General bad attitudes among the staff. Guests from all over the world are arriving to disappointment, and the response is “you should have figured out the park accessibility yourself”. Do not book this place. You’re better off staying in Hilo or the south part of the island.