Review of Sunrise Inn 2*

Tam S

02/13/2018

Respond
4/10
Very nice rooms. But don't stay there. Managers /Owners accused me of smoking, because some guys staying across from me kept smoking with door to outside wide open. I tried to say I wasn't me smoking anything, I wasn't even awake.! They woke me after banging on my door at 7am! I answered the door startled, I had no idea what was happening and in a night shirt. To be told to leave immediately. I was on vacation. And. Note, I was upstairs in the hotel and had been sleeping at least 6 hours.! So super weird. Id been there almost 2 paid weeks! So I'm sure if I was the problem they'd of known all the times I stayed there. They had no problem taking my $1750 for staying 12 nights. I was told rudely to leave the hotel (after I'd paid in full) and been a perfect guest for 2 weeks, and had 3 more days on my booked and paid for time in the Suite Room. It was a really strange experience. I also had stuff disappear from my room. Random things, make up, clothes, it didn't feel very safe. I was later told by a manager at the time (who was fired not long after) that they, the OWNERS HAD "up rented" my room, at a higher price, to someone else. So They needed the room guess. So they made me leave 3 nights before my PAID IN ADVANCE TIME was up. I had to go thru credit card company for a refund. I had stayed there SEVERAL DIFFERENT OCCASIONS with absolutely no problem. I won't stay there again. As a single female & return customer, it was very unsettling. And I received no apology or offer of another room, tho I paid in full. Just rude, unproven accusations. No thank you. Take your money somewhere else. Very disappointing. One star for the room. ☆ And "O" stars for whomever owns it, for customer care and service, because that's who asked me to leave. Just, nope.

Nightly rates from $129

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