Review of Best Western Plus Mount Vernon - Fort Belvoir 2*

Greetings representative, please take this critique for what it is worth. • When I checked in, the first room they gave me had a 14” x 14” hole in the wall that was covered by a plate. When I arrived and closed the door, due to the vibration the plate’s glue failed and came down. It would stick when attempted to apply it to the wall. In addition, the TV would not accept the code for the premium channels. They gave me a 2nd room. • When I entered it, I saw a plastic zip lock bag and used towel on the bed, a pillow used as a cushion on the recliner and an ironing board and iron out as a result from being used (obviously an in – house employee used the room). They gave me a 3rd room. • When I entered it, 1 of 3 bathroom bulbs were blown, the telephone did not work and the tub looked dirty due to the lining of the tub needed to be changed. Great shower head (water pressure and dispersion)! • There was no newspaper available on the premises (in the lobby). • When I went to the workout room, most of the machines were facing the wrong direction as it relates to the TV. A few machines faced the TV but if someone were on a few machines that did not face the TV, you would be in the way of the viewer. The fitness center had no water and no towels on the towel rack. • When I went to breakfast, for 2 of the 6 days I stayed, there was no butter available in the field, just margarine. I recommend turkey patties instead of pork patties as some people do not eat pork. Other than that as to the breakfast environment, the eggs, juices, breads, hash browns, etc. Were good. • When I executed a financial analysis of your neighbors for the same period of time, I saved approximately $300 in cost. If the aforementioned scenarios never happened, I would be giving a raving review. Unfortunately, the term “you get what you paid for” is a sad reality. I will have to budget better because, excluding breakfast, the stay was unsatisfactory. • Lastly, front desk staff (Asian young man – forgot his name – on Tuesday and African American woman – Monique Reid – on Saturday through Monday) were very pleasant and very apologetic.