Review of Super 8 2*

Kathleen C.

03/27/2018

Respond
4/10
When we first walked into our room, I had a good first impression. The room was clean, bedding seemed fresh, had a coffee maker and other perks. Check in was pleasant also. The front desk was friendly and they had an elevator. Things quickly changed, however. I'll preface this part of the story by saying that when I first pulled up to the hotel, I had a bad feeling about leaving my truck in the parking lot. There's half a dozen other hotels surrounding it, and it shared a parking lot with Redneck Heaven (whatever that is), a gas station and a restaurant. Everything is right next to 820. I just new my truck was going to get vandalized. I brought all my valuables in with me except one — the huge Yeti cooler that was locked down to the bed of the pickup. I should have rearranged everything and stuffed it inside the cab, but didn't. That's my fault. I'm sure you know where I'm going with this… The next day it was gone. Some asswipe used bolt cutters to steal it. When I asked the hotel if they had surveillance cameras in the parking lot, they said yes but that they couldn't access it. We filed a police report and when we called the hotel back with instructions from the police, the hotel staff was extremely rude. My impression wasn't helped by the fact that the room our friends were staying in smelled like cheap sweat and the coffee in the room tasted like toilet water. They didn't give us any more cups the 2nd day either and by that point all I wanted was the sink water. I understand that I didn't book the Ritz, but the overall location and attitude from one individual from the front desk left me hacked off and unimpressed. Stay there at your own risk. UPDATE 3/27/18! I talked to the front desk manager and he was very kind and helpful.