Homewood Suites Homewood Suites by Hilton Columbia, SC

Hotel

Superb staff and amenities.

I stay here every time I come to Columbia. Great place, great location.

Very clean and comfy! The food was amazing and the staff made it all that much better! Raponda and Shawn were so friendly and kind. They truly cared and it was like being at home. Their kindness made me a Homewood Suites customer for life. Thank you all SO much!

Nice pool and rooms have stove with two burners, pots and pan's microwave' kitchen table, full size fridge and the windows open in the room. We got stuck in a smoking room did not smell good. If you book through a travel site you must pay $50 but you will get the money back if no damages. Good place to stay overall. The hotel is between to car lots and you can catch the bus.

This is a great location! It was my first time staying in a Homewood Suites. The suite was well laid out. Love that the sink is separate from the shower and toilet. The air conditioning was quiet and worked super well. The shower had great water pressure and drained really well. However, the bedroom had a ceiling fan that needed to be cleaned quite a bit and their was hair in the refrigerator.

I recently stayed at this location. The front desk lady by the name of Kerry was VERY unprofessional. She made my whole experience staying at this property HORRIBLE. Kerry was very sarcastic with her choice of words. Furthermore, her whole body language was poor. Kerry was very disrespectful. I did not give her any reason to be that way. I believe she was having a very bad morning. I will not recommend anyone to stay at this location. Moreover, I will not ever stay here when I travel back for job purposes.

Service was excellent. (Thank you Howard for being a gracious host) the hotel is very clean and well maintained. I don't like the fact they still have smoking rooms because you can still smell the remnants. However a nice hotel all around.

Great hotel! Customer service was top tier. The receptionist Mr. Wilson was courteous and quickly checked me in my room. The room was clean with plenty of toiletries and towels to use. The only two gripes I had concerning the hotel was that the pool was closed and the elevators had a dank smell to them. Held my breath for about 10 seconds every time I boarded an elevator, lol.

Was in Columbia for Eagles concert. Couldn't have been happier with hotel! Excellent staff! (Breakfast was delicious! Thank you Sandra and Raponda-Friendly and welcoming-would come back just to visit with these nice ladies! ) Rooms were extremely clean and spacious. Will certainly stay here again if in the area. Thanks for a great stay at your hotel!

Great place! Clean! Loved the King Size bed and fridge. Quiet and very comfortable. Clean indoor pool and hot tub. We will be back next year. It's a short 1 hr drive to the Masters.

Clean. Conveniently located to zoo. Indoor pool is clean. Breakfast is fine if you're just looking for something quick and easy. Pleasant staff. Nicely decorated. Ample parking. VERY Spacious rooms.

Awesome staff! Clean rooms. Plenty of parking. Good evening reception.

The second time around was much better than the first. The guy at the front desk didn't seem to acknowledge the fact that I was a Gold Member, nor did he deliver my towels after promising he would. However, Lindsay, the Assistant General Manager, was a breath of fresh air! She not only thanked me for being a Gold Member, she asked how my stay was, and even gave me some Tylenol for my headache. She was a nice and caring person, and as long as she is there, I will come back to stay at that property.

Wonderful hotel. The bed was one of the best hotel beds I've ever slept in, and this is the only hotel I've seen that does pillows right, with a good amount of stuffing, not just as much as possible to make them look big. The rooms have a nice kitchen, which we didn't end up using since we were there overnight, but it's well-stocked with all the utensils and pans you'd need to cook. The separate living room was awesome: this was the first night of our week-long vacation when we felt we could really relax, since our baby was sleeping in a separate room instead of right at the foot of our bed. The location is fantastic for access to the zoo, and not a long drive to Five Points, where the cool restaurants and bars are. Breakfast was great, too. I wish we had gotten there in time for the evening social! I woke up to a flat tire from a nail on the interstate. The hotel maintenance guy (Kevin) quickly arrived with a tire pump that plugged into my cigarette lighter outlet and got me on the road fast so I could get to a Firestone. I think we'll try to come back for a multi-day stay soon!

Good value! Was surprised to hear that they had a complimentary dinner in addition to complimentary breakfast Mon to Thu. Room was spacious and the separate living area worked out well for us so our baby could sleep there while we stayed in the bedroom. Front desk staff was also very friendly!

Good hotel. Good breakfast and good rooms. However with little modifications will be superb, like having coke vending machine or coffee vending machine. Probably a shuttle van service for airport and downtown area. Tie-up with Domino's or the grocery shops for things. In kitchen all's good probably a rice cookers will be a great thing. Probably that should help making this hotel a 5 star.

So after I explain my experience, it is going to be shocking that I am giving three stars BUT the rooms are HUGE, and staff is great, and the facilities are well kept. That being said, I was checking in late one night, and the very nice, very inexperienced front desk clerk gave me a key. I proceed to go to the room and walk in, and it is OCCUPIED! I walked in on a poor woman trying to get some sleep. Now, I travel a lot and have NEVER been given the key to an occupied room. Seems like about the biggest mistake you can make as a desk clerk. Then when I got to an empty room, there were no pillowcases on the bed. Still, I will probably stay here again but you can bet I’m using the deadbolt from the inside of the room when I’m there.

The rooms themselves are very nice and spacious. Staff is very friendly and courteous, we forgot toothpaste and they were able to accommodate. The pool area is well kept, smelled strongly of checmicals so I'm not sure I'd be comfortable using it. My chief complaint was with the breakfast which was lackluster (only 4 average hot items) but the main issues was that they said they ran out of food 45 minutes before breakfast was scheduled to end, which felt unacceptable for the room rate. Again, this is a minor inconvenience but one that shouldn't occur at this price point. Overall, the hotel is pretty good. Jetted tub is very nice and functional!

Got what I wanted and at a very reasonable price! Superior Salesman, no high pressure and was complementary of my trade in vehicle. That was part of the reason I did business with Dodgeland. Tommy (salesman), Is an honest man with the kind of integrity that everyone would hope to have when purchasing a vehicle. Went back to dealership with concern about operation of truck with 26000 miles on it (2017). Had bought an extended warranty of 7 yrs, for 1800 bucks, over the original 5 yr drive train that came with the truck. Tommy saw to it that I did not have to pay for a diagnostic fee. Really makes a customer feel as though they want my business. INCREDIBLE Sales department.

On this trip we booked 2 rooms for my wife and i, our daughter and granddaughter. All 4 of us travel with multiple stays in different states and all brands of hotels. This hotel had the nicest staff we have seen in a few years, we talked to the cooks, the guy mobbing the floors, room cleaners, the front desk and even the room inspectors. The rooms are extra clean, well prepared for our arrival and we even booked talking to a real human not a computer. Pool felt really good each night, the hot tube could have been a little hotter but eeryone enjoyed themselves. Location is a 10 to down town, the zoo and is only a few minutes to the mall or airport. Few hotels go this far to make the guests feel welcome. Its the little big things like smiles, the greeting walking the halls, the evening social time for guys who get to know each other. Thanks to the staff for such a great time and we highly recommend this hotel. Our next trip in february we will be testing another one of their hotels, john of grace aviation ndmi.

I was there for a business meeting. I had a wonderful experience the room was nice. Bathrooms were very clean. There was note pads and pens at each station. And the staff helped to organize lunch and make the whole experience seamless.

This is a wonderful property! Howard and Felicia at the front desk could not be more accommodating! The complimentary breakfast they serve were warm and wonderful and even serve dinner that was also delicious! Could not say enough and will certainly stay here if I'm in the area again.

Stayed here for the night after our wedding! The room was everything we expected and more! A little kitchenette with a clean and comfortable bed and a great view. The prices this day were pretty good considering everything else in Columbia was booked for the homecoming game this year. I would recommend it to anyone driving through town.

I checked in on 8/24 and stayed for one night. The following morning, while preparing for the day, I saw a roach near the bathroom sink. As I was leaving the room, I saw another much bigger one near the kitchen sink. I notified the person at the front desk and she assured me that the manager would call me that day. She asked if I had pictures and I advised her that I did. I never received a call. I called back the next day and was told that the manager had stepped away from the desk and would call me as soon as she returned. Hilton emailed me to let me know that the manager would be contacting me. I still have not received a call. The unfortunate part is that the people working at the front desk when I checked in and out and the ladies working the breakfast buffet were all really nice and professional. It's too bad that the management isn't as professional. I will not stay at this hotel ever again.

My suite was huge and well appointed, with everything I needed for a super comfortable stay. Although I didn't make use of it this trip, I appreciated the full kitchen, especially if I were to stay longer. The staff was friendly and eager to help, and the complimentary breakfast was delicious.

Perfectly sufficient. Stayed overnight after an event and checked out the next morning. Comfortable and spacious. Would be great for an extended stay as there is a separate living room and mini kitchen. Nothing fancy but clean and very comfortable.

The hotel was great, the staff was wonderful. I would definitely stay again.

Very quiet and clean. All the staff have been very friendly and professional. The pool is nicer than most hotel pools I've seen. It's within walking distance of the zoo.

I've been staying here once every summer while passing through the city and while the rooms are great, the free breakfast leaves a lot to be desired. The quality of the food seems to have gone downhill in recent years. Luckily, the rooms are always comfortable and it's nice to have a small kitchen and living room area.

Over all good experience. But the toilet seat wouldn't stay up and the drain in the bathtub wouldn't drain properly. The cost to do laundry was $2 to do wash and $2 to do drying which I think is crazy. The rooms were really nice and the staff accommodating.

We visit Columbia frequently and Homewood Suites is our go to choice. Not to far from downtown and right off of the highway, makes it very convenient. With that being said, the staff and house keeping are phenomenal. We always get kind greetings and they are very accommodating. The breakfast has great options as well.

Super nice. Highly recommend, the beds are super comfy and everything is super clean!

Nice spacious room with full kitchen. Very clean. Bed a little firm. Super friendly staff, especially front desk. Delicious hot breakfast. Great location.

My experience has been terrible! Housekeeping sucks! Came in from work and was expecting my room to be cleaned and it wasnt. No clean towels in room, had to go dowbstairs and get some. The bathroom was dirty. Food selection for dinner and breakfast was terrible & the receptionist was rude.

We really enjoyed our stay! I was a little disappointed in the selection for breakfasts, but I guess I should have expected very southern style food. Overall, very nice hotel!

It's a wonderful place to stay. They really go out of their way to make your stay comfortable. Surely will consider staying in this place in the future.

Great stay. Friendly staff, they were so great taking care of the breakfast guests, and the rooms were very clean. Would stay here again.

Homewood Suites in Columbia, SC is a nice hotel to stay at. All the rooms seem very nice and are spacious. The only problem I had is the location of the hotel itself.

HORRIBLE service at the Columbia SC location… Maid service is only once every 7 days, the room had trash in it when we arrived, dirty dishes, and the smoke alarm wires were hanging out of the ceiling. No bedding on fold out sofa and the office has no extra bedding for it. Then to top it off… while the maid did not come into the room to clean she did come into one of our rooms and ate half of a pizza we had in the refrigerator. I will never stay here again, nor will I ever recommend it!

Clean facility with a warm, welcoming staff. Breakfast is served daily with a light dinner with drinks a few nights a week.

I enjoyed my stay. The staff was wonderful, pleasant. My room was nice. When I am back in the area I will stay here again. Thanks.

Very friendly staff, good complimentary breakfast and dinner (plus alcohol), and HD tv. Cant complain about a thing.

Very good service and nice people. Clean room.