Review of Woodcliff Hotel and Spa 4*

If you’re anything like me, and you’re interested in the Woodcliff for your wedding because of its elegance, then please be warned…When I booked the Woodcliff for my reception I envisioned that it would be classy, elegant, and beautiful. I couldn’t have ended up more disappointed… In the middle of my reception I was HORRIFIED when a group of trashy strangers in jeans entered my ballroom. They somehow made it past the front desk, past my open bar (I’m sure they got a free drink), and past the banquet manager (wherever he was). I as the bride had to PHYSCIALLY remove them from my ballroom, and one of my friends had to go around and close all of the doors to the ballroom. I can’t explain what a mortifying feeling this was. I spent a portion of my wedding night crying in the lobby of the hotel thanks to the complete disregard of the Woodcliff. It breaks my heart to look back and realize that if someone would have closed the doors to the ballroom, or someone on staff would have noticed this obvious group of people that didn’t belong walking through the lobby into my ballroom, that my night could have been as perfect as every brides should be. If it weren’t for my family, friends, and amazing DJS (Showcase Sound) I probably would have just called it a night at that point. Thanks to the efforts of everyone around me except for the Woodcliff I can say that I had a perfect day despite them. I’m also very lucky that I had a family member empty out my cardbox before this all took place because the wedding crashers would have walked right by it to get into my ballroom. It has been 2 weeks and I have not had any attempt at contact from the Woodcliff. No apology, no explanation, no follow up. My dad said it best when he said that if they aren’t trying to get money from you, they don’t care about you. At this point, I expect nothing from the Woodcliff and only want to get my story out there to save any future brides from the humiliation. So, if you’re like me and want to have your wedding at the Woodcliff because you trust them to provide you with a beautiful day and great service then PLEASE, make sure that someone is closing the doors to your ballroom or on the lookout for wedding crashers. Also, be SURE to have someone stay close to your cardbox. If these people were able to make it into my ballroom unnoticed I would hate to think about how easy it would have been for them to get to the cards. I hope that no bride ever has to go through what I went through.