Review of Comfort Inn & Suites Airport 3*

Kevin T.

08/27/2018

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4/10
Well, let's start with age. It's old. Looks like you are walking in a bomb shelter walking down the hallway. The rooms are small but pretty clean. I always judge a room by whether or not I'll walk on the carpet in shoes, socks, or bare feet. This is a tough one. Definitely socks and probably bare feet or if the shower. To understand the size of the room you can't sit on the toilet with the door open, there's just not enough room. Don't expect quick service. The hotel is booked and there was 1 girl (new) at the front desk answering the phone and checking people in (phone take precedence). Also, check-in is at 3, no problem right? We got in at 1 and we were going to the state fair so we wouldn't be here at 3. Their solution? Leave the fair, come back, check-in, go back to fair. Not a very good solution (finally argued that that was idiodic and we would pay in advance for room so we could keep our reservation. You have to understand that we had already reserved the room with a card but that didn't seem to matter. It was the most backwards conversation I have ever had at a hotel. If you are going to swim, make sure to bring goggles or a mask because I'm pretty sure the chlorine to water ratio is 50:50. The nice thing is all bacteria and viruses are killed instantly. It's not a very big pool for the size of the hotel so more than 10 people makes it crowded (there's about 200 rooms or more in the hotel). It is in a good location for us. The New York State Fair is only about 5 miles away so it was easy to get there (traffic and parking takes about a total of 45-60 minutes). The price is very high for this hotel. I would equate it to a super 8 or a motel 6 but definitely not a Holiday Inn or a much newer comfort inn. Which is to say it is priced this high because of lack of availability not amenities. If you want a newer, nicer hotel with no bomb shelter feeling, look else where. UPDATE: Ok, the beds were very hard which gave us a very restless sleep. However, the full breakfast in the atrium was fantastic and the morning staff was absolutely fantastic.