Review of Horseshoe Las Vegas formerly Bally's 4*

Terrible Caesar's Entertainment Property — Will Not Be Back We just returned from a Birthday trip for my daughter… we had four rooms at Bally's. The two rooms that were in the "old tower" were entirely unacceptable. They were not only old and tired but filthy and in total disrepair. One room even had a bloody hand print on the wall! Dirty linens, stained carpets, marred furniture, stained bathroom amenities, the list is long. We went to the front desk to see about changing a room and were told they were totally sold out so no other rooms available. Then, when I offered a tip, the nice young lady said, "well I can probably find one but it will be an extra $75 per night". When I told her that was ridiculous, considering they were already paying $250 per night, she kindly reduced the upgrade fee to $40 per night. How funny that she miraculously found a room! Extortion just like the old Mob days! We had our choice of two free rooms at any Caesar's property and chose Bally's only because it was less expensive for those who had to pay. We will never make that mistake again. You could not pay me to stay there again. The gambling was the worst I've experienced in my 30 years of experience. I don't expect to get rich but a simple return once in a while would have been reasonable. I didn't believe the horrible gambler reviews online about this place buy now I understand and agree. The only decent thing about this hotel is its location. However, there are so many better choices in the area and price range. One bright spot — A couple of the staff members were very nice, particularly the lady at the Diamond Desk. Do yourself a favor… choose somewhere else! We couldn't have been more disappointed.