Days Inn Days Inn by Wyndham Amherst

Hotel

If you're looking for a cheap hotel/motel, this one isn't bad. Could use a good facelift, but the staff is friendly and the location is convenient to a few restaurants that are nearby.

The staff was lovely and super nice. They helped us out unlike the motel 6 next door who tried to over charge us like crazy. The place was nice I have no complaints about the place the room was big compared to other places we've rented from. I recommend this place to go and we will continue to stay here for vacations.

I’d leave less stars but it won’t let me. The hotel is nasty. The common areas were filthy. Hallways looked like they hadn’t been mopped in a week the stairways hadn’t been vacuumed in days. The television in our room didn’t work properly until the third night. After numerous excuses and then changing out the remote and cable boxes I demanded a new TV after that no TV issue. The bathtub didn’t hold water. The sink plug was broken. We booked this hotel because it had an outdoor pool and we were told it would be open. It was not and looked like it won’t be for a very long time. The cleaning was lax. We didn’t get cleaned the first day was told that we said not to clean it. That was not the case at all. The staff was rude and didn’t care about our issues. Rude and disrespectful! Offered no discount for our problems. Will never stay there again and we are in the area a lot. Edit 5/30/18. Dear Owner in response to our staying there again… won’t happen ever again! This was our vacation this year and it was a nightmare because of your hotel and it’s rude staff. False advertising for the pool is still on the website and we were told it was removed. Never again thank you anyway. Training in people skills is what your staff needs.

Low price, … here you get what you pay for. A cheap room, and a very sparce breakfast. I'm struggling to find much to communicate about this motel. We arrived in town very late as our flight schedule changed. Not wanting to awaken our friends, we opted to grab a room. While we did not encounter live bugs. Dead ones were abound. The staff was friendly. And the room door did lock. So.? We lived to tell about it.

Stay was fine, but price for my 2 dogs way to much. Their like family and better behavior than most folks.

They are trying to update this place, which is desperately needed. My second room has new carpet. The towels are worse than my rags at home. The location is good, though the entrance is awkward. Very nice staff.

Overall a decent experiance. Some of the bedding was a little subpar cleaned. And one of the rooms was smoked in. But the desk helped us with both issues promptly.

We stay here quite regularly but lately been disappointed with some of the changes … They got new towels — these are like rags you would buy to clean your car — plus in our most current stay found Lifesavers and caps for some type of drinks on the floor. Glad they seem to be remodeling some of the rooms as the rooms were quite outdated but to be so skimpy on thing like better towels doesn't seem right.

The room was decent I suppose, there was a wad of someone's hair on the floor, which was disgusting. And there were questionable stains on the comforter, they honestly looked like blood. They bathroom also had lots of others hair all on the floor and in the tub. The staff was very nice and helpful, and answered all questions we had. It was just the cleanliness of the place that was left to be desired.

The room was very clean and the front desk was very helpful with all my needs.

We would have been safer sleeping in the car. 1st room wreaked if weed. My poor 8 month old grandson, demanded some munchies. 2nd room the heat was off, it was 52 degrees. It took an hour up to come up to temperature. The desk clerk was nice, but this is definitely a no tell motel.

It was an enjoyable experience. The room was clean and the bed was comfortable. I would definitely visit again.

Room was filthy. The room stunk horribly. I recommend going to Hotel 6. This Days Inn is absolutely disgusting and needs shut down.

Well, cheap looking place but a high dollar room price. Swimming pool had green algae growing in the little bit of water that was in it and it was summer which should mean open pool. The area around the pool was disgusting too. Beds hard and lumpy and old smelling. They sure don't spend any money making their guests feel comfortable. Front desk run by rude Indian person and not American Indian but either Pakistani or India Indian. Won't ever spend a night at a Days Inn ever again.

Nice place with very frendly staff and all the amenities. Rooms have coffee pots refrigerators and microwave. Great price!

Very happy with our stay. We we traveling and needed to get some sleep. The gentleman at the desk was extremely helpful and inviting. The room was very clean. If we are in need of a room and passing through we would definitely stay again.

I WOULD NEVER STAY at this hotel again! There were 3 grave issues with this nightmare of an overnight stay. Although we paid for a non-smoking room, the room had cigarette smells in it. The main issue that really sucked was when a male housekeeper just barged into the room without knocking. I had just finished getting dressed and was sitting in the chair. My man had only been gone less than a minute before that male housekeeper barged into the room without knocking. When he barged in, he didn’t even have a surprised look on his face. Keep in mind that checkout time was 11am and the barging in took place about 10:15am. Immediately, I jumped up out of the chair and asked him what he wanted. He looked at me and pretended that he didn’t speak English. I closed the door and called the main desk. I told the person at the front desk what had just happened, and that I did not like their POLICY of training their help to barge in on their guest without knocking. When we were checking out, I told the woman at the front desk that I was still going to write a review about what happened here and their policy of allowing employees to just barge into an occupied room without knocking. Immediately, she offered me to give me a discount on my next stay. I told her that there would NEVER be a next time. She finally decided to give me a slight discount on this bill. That discount proved to be another nightmare as well.

This place is run by crooked management that takes no responsibility for the actions of it's employees, and it has no security. I booked a room days in advance for a single king bed at this location for my fiancee and myself. This was to be a pleasant one-night stay during a family trip over the weekend. Instead, it turned into a nightmare. First, I was assigned to the wrong room with double beds that I couldn't get into because the key card wasn't correctly activated at the desk. I went back down to get it fixed, then went back up and found out it was the wrong room. After going back to the desk a second time about this problem, we were reassigned to a room at the rear-corner of the back building, first floor. The minute we stepped into this room, we were locked in because the door knob was broken off. I had to call the desk to have the clerk walk to the room and let us in, only to discover the reason this knob was broken was so anyone could force it open without a key. The room had an adjoining door that was also unlocked. This second room felt like a setup and was extremely shady. There was clear prostitution and other suspicious behavior being conducted by several occupants of the rear building, and this did not seem to bother the employees in the least. We were moved back to a room with double beds anyway. At this point, we realized my fiancee's purse was missing.

Would never stay again! The first room they gave us I went to take a shower and now water on the cold side. When I called the front desk she acted like it was ok. Well I wanted a shower, she replies she will get someone to come and fix it well after a while I called back and she acted like she had no clue what I was talking about. This is taking place after 11pm so finally she calls back and request a new room which I had already done and she told me they had no more rooms. Well the second one smell moldy and I couldn't breath and the beds was tiny when the first room we had was king. The room smelled really old and musty. Would never stay again. I usually don't write bad things about places and I have done a lot of traveling but I would never stay again.

I didn't request an adjoining room but was given one, which made me feel very uncomfortable. I also found aunts in the room and an unsafe wall plug. The room was clean and they offered a great complimentary breakfast. My overall experience was good, and the price was right.

Simple inexpensive hotel. Had everything you'd expect and a good price.

Room was on the second floor. No luggage carts available and no elevator! Lobby and hallways hot and stuffy. Room was clean but run down and shabby. Very disapointed.

A pleasant night's sleep with enough restaurants around to stay entertained.

I truely wish you could put negative stars cause even one star in my opinion mean they have a good quality… Which is extremely inaccurate this is the nastiest dirties most foul hotel I have ever stepped foot in. I turned right round and got my money back and left DONT STAY HERE. I've been in retirement home and gas station bathrooms that smelled and looked cleaner then this… GO ELSEWHERE… anybody that said positive things about this place is either related to the owners or junkies… Or a combination of both. Dont stay in this dump!

I woke up with bug bites all over my arms and hips and chest. Thanks.

Woke up with a bump to look in the mirror and having five huge bumps and bugs on the bed.

We booked this hotel through hot wire and we really enjoyed our stay. First of all, we were grated at the front desk by someone actually sitting there despite how late we showed up. He was extremely friendly and gave us a free room upgrade. He also gave my toddler a pen, just casually being a genuinely nice person, and my daughter loves pens. In the morning at check out, the front desk lady have our daughter a sucker. The service was top notch and for that reason alone they earned the 5 stars. I personally liked the room more than my wife did, and she enjoyed the breakfast more than me the next day. Over all neither of us could complain about a thing and definitely feel like we got our monies worth.

Awesome! Great service, free good breakfast and on a budget.

I woke up at 2:30am to find bedbugs crawling and biting me. Adult ones, mixed with moving white/greyish dots — which leaves me to believe the infestation has been there for a while. One of the most disgusting experiences I've ever had. For your own sake do you not stay here. The receptionist was nice and apologetic, but said she could not give a another room without physically charging for another room on my credit card (I had just awoken to bedbugs biting me! ). The charged for another room on the other wing — I checked the mattress and it seemed ok, but still didn't sleep at all. I had left my phone in my friends car and wanted to take a picture of the bugs I had squashed on the mattress, but when I came back the housekeeper was already changing the seats. I asked if she saw any bugs she replied simply "No bedbugs. " I asked for a refund from the morning receptionist and he said he couldn't do anything until the manager Julie got there. He was unapologetic and said simply people come in all the time and they bring things to the hotel. I wish I had read some of the previous reviews — particularly the one posted most recent before mine. This place is in denial they have a bedbug infestation.

By far the worst hotel I've stayed in, and I've been in quite a few dumps in my lifetime… Was taken in by the above average rating. Dont believe them for one second, they are most likely by the owner or someone working der! The first thing that will hit you as you enter the room is the heavy mouldy smell. Then the bed smells funky, as does the bed linen. Wi-Fi doesnt work. The toilet doors wont shut properly and have to be jammed close, and then they wont open… the toilet doesn't flush right. Breakfast was a joke. And the worst thing is the bug infestation. My family and I were bit all through the night. Coudnt get a decent night's sleep even thought were tired out. Now we are scared that we might have brought some of those nasty bed bugs home : (Really, this place should be pulled down. NOT worth the $80 a night. Frankly I wouldnt stay here again even if was free. Stay away, or suffer!

Overpriced and rude staff make everything extremely difficult. Skip this one, even for a short stay; you'll thank me later.

Not worth $80 a night/ first off the room was hard to find. The carpet had stains all over it. There were small blood stains on the sides of the bed. The shower had mold and the pressure of the shower was worthless. The blankets smelled like a piss diaper. And worst of all u have to check out by 11am and all others r by 12pm. Next time im going to the motel 6 next door I have been there and it was way better.

Not a great place to stay. I was coming off the road so I just wanted a bed to sleep in, but TV is at least 15 years old and the remote buttons are all worn down and hard to use. There was trash under the night stand next to the bed, water pressure in the shower was abysmal and the large towel was tiny. The "Continental Breakfast" was barely some cereal and pastry's and some already made waffles you had to toast. If you have time to do some research before you stay I would recommend skipping this place, not worth $80 a night.

Do not go here, all I can figure is the last people who reviewed are friends with the owner cause this place is a dump! Dirty outside, dirty inside. Very old and run down. Smelly! When we checked in, the young lady had an attitude problem. She told me they had no record of the requests I made for a fridge and microwave in the room. I wrote down all the information and recorded the day I made the request, just in case. She said there was nothing that could be done, and the fridge and microwave were in someone else's room now. The breakfast is pretty much cereal and they actually screwed that up! So just go to a better hotel and bring a box of cereal. Save yourself the trouble. At one point someone was cleaning the floor of the hotel with a leaf blower. This place is just straight ghetto.

Very clean room, nice amenities. Slept like a log. Continental breakfast was okay but very basic.

Breakfast area is set up very nicely. The room was wonderful for being a smoking room instead of a non-smoking.

5 stars — a very cordial and helpful staff the continental breakfast is a nice addition. Cleaning staff is prompt and thorough. We've enjoyed our many stays here.