Homewood Suites by Hilton Grand Rapids Downtown

Hotel

Great hotel, friendly and helpful staff, excellent location downtown!

Great service. Nice rooms. Very spacious.

The staff was very friendly and helpful.

Loved the historical building in the heart of downtown. Comfortable for our family getaway.

My husband and I stayed in one of you suites and it was a fabulous night away from home! Clean, comfortable and excellent customer service! I would give them 5 stars! Will be returning again!

Love the room and great servise.

Everyone on staff is incredibly helpful, the place is kept clean and feels very welcoming, would definitely recommend anyone stay here!

Very nice accomodations, friendly service, good breakfast, clean rooms. Would stay again!

Absolutely beautiful hotel! My family and I had a great experience here and will definitely be back!

Had an amazing experience and the hotel was awesome with friendly and helpful staff.

A little disappointed they didn't have a safe in the suite.

Hands down best place to stay downtown! Great rooms, friendly staff, breakfast is great, centrally located! Parking is pretty accessible and connected to the hotel.

Staff was very rude & had told our host one thing regarding parking & then completely disregarded it. $32.00 for parking is outrageous when you are a guest of the hotel!

Great family suite lots of space.

Loved it. Beautiful room with nice view.

Very nice hotel. Friendly staff. Ice and comfy beds. — с Kristin Holzwarth Hayes.

Absolutely beautiful hotel right in the center of downtown. Prentice checked us in and was funny and so helpful and upgraded our room. Beautiful rooftop bar and delicious full hot and cold breakfast included. The view from the rooms was simply gorgeous. Can’t say enough about this hotel!

This is a beautiful hotel with a modern, yet historic feel. The location is amazing and the customer service is off the charts! Prentis always takes such good care of me when I come to town. If I need anything, he always will surprise me with more than I ask! He recognizes me when I come and treats me like an old friend. The hot breakfast and free laundry is also excellent. The rooftop bar has a gorgeous view of the city and is a great place to relax. This is my Grand Rapids home. My local friend even likes to come stay here when I visit because it is such a great hotel! You won’t find a better value hotel in downtown either!

I love this Homewood. Free laundry room for guests and beautiful rooms.

All the staff were completely amazing individuals.

The people at this hotel were the best of the best. I travel quite a bit and I will be back. While customer service was 110%, the only thing that wasn't great was breakfast. Main course was dry… but still free!

The rooftop bar is the best spot in the city. The bar staff is the friendliest I've seen. Never had better service or a better bar experience than here. Courtney, Jenna, and Kevin are exceptional. I can not recommend staying here enough. Will definitely be back!

The Homewood Suites in Downtown Grand Rapids is both beautiful and welcoming. The desk attending were very attentive and immediately made the place seem like a home away from home. We had an issue and needed to extend our stay and they were incredibly helpful. Our family was able to extend our stay with little to no trouble. Each night they have a social hour with drinks and appetizers which was very enjoyable. The hotel also provides a free complimentary hot breakfast each morning and coffee service 24 hours a day. Both the pool and the fitness room were very nice. We were placed in conjoining rooms with a king  bed and a pull out couch in each room. Each room also had a nice kitchen that had dishes and glassware for our use. Our family of five really enjoyed the connected spaces. The location is lovely, sitting in the heart of downtown Grand Rapids. This hotel is also incredibly close the the Van Andel Arena. The only issue I would bring up is the lack of free parking. It was $32 to park for one night in the adjoining parking deck. I would love to come back or recommend it to a friend.

Might be the nicest Homewood Suites in the Hilton collection. Great downtown location. Very close to a plethora of bars, restaurants, shopping, business, you name it. Rooftop bar is a must see when it’s open. Although, it’s cooler in the evening when the hot summer sun isn’t blazing down upon you. The free breakfast isn’t too bad and the staff treats you like a king. One night staffer even walked to the street to point me in the right direction for the nearest whiskey bar!

Beautiful room. Too bad when we had already driven 200 miles to get there we got a call to let us know they have no hot water before an important event we were going to. I explained all this to the guy on the phone and he hung up on me. Talked to management about it and they didn't seem to care. Won't go back. Avoid it if you enjoy good customer service while staying at a hotel. There are plenty of other places to stay in Grand Rapids.

We stayed for the first time this past weekend to celebrate my birthday and it was incredible in every way. It’s a true gem in Grand Rapids with an incredible location less than a block from all the downtown action. The lobby is modern and elegant. The rooms are spacious, clean and current with historical touches like exposed brick and local art/photography. The roof top bar is out of this World. I used to live right downtown Grand Rapids and have never seen rooftop views like this before in our great city. This hotel also offered thoughtful little details like bottled water and chocolate upon check-in, a social events calendar, and an amazing complimentary breakfast. Every single staff member we interacted with was wonderful. This is a fantastic hotel in our fast-growing city and it has World Class staff to match. Can’t wait to stay with them again!

Homewood Suites is quickly becoming my favorite hotel to stay at in downtown Grand Rapids. Extremely reasonable room rates and they are HUGE! Food, wine and refreshments are available when you check in from 5-7. Hot breakfast in the morning starting at 7. Great sitting areas and list goes on. Would highly recommend this hotel to any business or leisure traveler. Bonus. During my most recent trip, the morning of checkout the front desk even provided me with an umbrella for my walk! Awesome service.

This is a super swanky spot to stay located conveniently in downtown Grand Rapids, in a huge rehab’d brick building built in 1898 – also less than a mile from the music venue we are to perform at – The Intersection. A really unique décor and design – both elegant and modern but also retaining some of the building’s original splendor with an exposed brick wall and original harwood floors. Spacious rooms have a fold out couch bed, work area and full kitchen (with marble countertops and high-end appliances). Personally, I loved the high ceilings, and the fans in the bathrooms (I’ve stayed in enough hotels to know this is rare! ). Bathroom also featured premium Neutrogena products. This hotel offers a free meal in the evening (which they call the evening social) and a bodacious complimentary breakfast. There’s also an indoor pool, restaurant, and two bars (check out the rooftop bar for a grand view). Staff is super friendly and accommodating, especially Kate at the front desk. Loved everything about this spot and cant wait to return with my other artists.

Super clean and nice breakfasts. Complementary dinner was a nice plus. Room we stayed in was beautiful. If I had to pick one thing wrong the floors in our room and hallway to our room were very creaky. To the point of being so loud when walking in our room we were worried that we were disturbing the neighbors. Very nice lobby, dining area, and room though.

The room was gorgeous! Full size kitchen even with a dishwasher. Staff was very accommodating to any needs we had. Breakfast in the morning was good. Definitely recommend!

The room was beautiful, great view and well taken care of. Only complaint is the one room with all the windows was cold, but it did have like 8 huge windows and it was single digits outside. Breakfast was pretty decent. Good was high quality.

Great place! Rooms are very clean. Staff is friendly. They have great food for an early dinner that is free for guests, as well as a great breakfast. The only reason I did not give them a 5 star rating is because there is no parking on the property. It is downtown, so parking is half a block away and costs $18.00 for overnight parking. You have 20 minutes to unload your car in front of the hotel, then move it to the parking garage. I plan on staying there again my next trip to Grand Rapids.

I have stayed here twice with my wife. The rooftop bar is great! Beautiful views of the city while enjoying some libations and the open air. During the winter, the bar inside is open and the service is phenomenal. Everyone is willing to help and the place is brand new. It was very clean both times. The views are great and really make Grand Rapids feel bigger than it is.

Fabulous downtown historic building that was renovated into one and two bedroom suites. The suites are HUGE with wonderful ambience. Old 2" slated woods floors with brick wall accents. Tall ceilings and large, modem bathrooms with granite counter tops. The staff are extremely helpful and cheerful. Breakfasts were good. The mini kitchen contained a full size refrigerator, mini dish washer, microwave and 2 burner stove. No oven. My only negative comment is that there was only a 2 cup coffee maker. They really should put in a regular drip coffee maker. I highly recommend this venue.

Lovely rooms with a great urban vibe — beautiful hardwood floors and exposed brink walls. We were graciously upgraded when we checked in and asked to be upgraded — we got a corner suite. Awesome. Breakfast in the morning was a great spread, and m-thurs social meal and free beer or wine with that meal was a very nice perk. Hotel staff were courteous. Overall, we will be back, bc this hotel is within minutes of downtown and beautifully designed — something different than the typical hotels in GR!

This hotel is downtown and perfectly located near plenty of bars, restaurants and cafes. The rooms are large apartment style, featuring a living space and full kitchen. Everything was clean and the staff was friendly and courteous.

This hotel was BEAUTIFUL! If you lover well cared for architecture then you will love this hotel. The rooms have beautiful exposed brick and original hardwood floors. It didn't feel like a hotel room but a loft apartment in a big city. If it was an apartment I would rent it. They have a rooftop deck, it was closed when we were there because it being late November but I can guarantee it's a great spot to hang out in the summer time.

Great location! The rooms are beautiful and very unique. The staff was very friendly and helpful since this was our first time in the area. The floors are kind of creaky in the hallways but we couldn't hear anything while in our room. They offered small plates and a happy hour type service, very impressive! The free breakfast in the morning was tasty and had a very wide variety of options. I will definitely be staying again next time I'm in town!

The veiw was amazing. The room would have been perfect if it was clean. We almost complained. But then we met Chris. He was our bartender. He was hands down the best person working in that place. He's what gets the 5 stars. Cause the room we had was disgusting.

Everything was wonderful! The staff surpassed all expectations! They are truly there to make your stay as comfortable as possible and went above and beyond! Their recommendations for our shopping, meals, and entertainment were “spot on” perfect! Will be back… and hope to see the same staff!

Great location and nice rooms. Only complaint is the very creaky wooden floors everywhere. You can hear the people above you and next to you. Aside from that, the rooms were very nice and the free breakfast was amazing. We will definitely stay here again.

Enjoyed staying at the Homewood Suites by Hilton in Grand Rapids. Mi. The staff was extremely courteous and the suite was comfortable with a full kitchen, bathroom (handicapped equipped), nice living room area and comfortable king size bed. I was here for a week and enjoyed a nice hot breakfast daily and it was close to all of the museums, the river and Monroe Center. Unfortunately being later in the. Year, the rooftop lounge was not open. I would highly recommend this hotel to anyone visiting Grand Rapids.

Everything was perfect. Hotel is in close proximity to the entire downtown area. I was even upgraded to a suite for being a Diamond member. I also want to commend the staff especially Justin for communicating with me during my stay via text message to ensure all of my needs were being met. Very well done. I will certainly be back.

Features the one and only rooftop bar in GR that's open to the public for; beer, wine, or cocktails. Nope, they don't have food — — but they allow you to pack a picnic basket, or order delivery. It's the best view in the city, and a great place for dates, watch sports, or hangout. They have a retractable roof and heaters so they're open rain or shine (excluding during thunderstorms ⛈ and private parties — — I typically call before coming to be sure they're open, but definitely worth it). Hours of operation: 5 — 11 seven days a week, tell your friends! Simply enter the elevator and hit, "R".

Room was gorgeous! Everything was clean. Close to all the downtown hotspots. Staff was very friendly. Would definitely stay here again.

This place was pretty cool, they preserved the original brick and wood from whatever era the building was built. Room was large and comfortable. Overall this was a decent place to stay, and if I was staying longer, it would have been perfect with the kitchen and fridge present.

Nice space, but the flooring is not kind… it creaks. Everywhere. In the lobby, hallways, rooms. When trying to sleep, you can hear the upstairs neighbors and those to the left and right walking around. Also, the construction across the street? Started at 730 in the morning. I had a late night in, but a late start and wanted to sleep in. Nope. Otherwise, LOVELY space. Friendly staff. Very clean. And wonderful location.

My stay was wonderful! The staff were phenomenal, my room was beautiful, and the location was perfect. There was a small issue with a railing and some of the flooring in my suite and after I shot off an email, the assistant general manager personally called me to let me know it'd be taken care of very quickly. It's staff like these fine folks that bolster my loyalty to Hilton Hotels! My only real complaint is the cost of the attached parking garage, but that's Ellis Parking so that doesn't count (plus you can park in the Pearl & Ionia garage a block away for about half the cost). Overall a great experience and I would gladly stay again!

The hotel is a little pricey but it's downtown and makes up for it in a couple ways. They have many complimentary items besides just breakfast and the rooms are clean and nice. I enjoy the brick wall and hardwood floor as something different for a hotel. Really lovely room but the floors squeak and the sound proofing could be better. $30 a day to park. Nice people.

Stayed here for a concert at Van Andel on 5/11/17. Hotel is nice, clean and fresh, lady at front desk said it is almost a year old. Rooms are stylish and have a full size fridge, small cook top, dish washer, and cabinets of dishes/plates/utensils. The free breakfast was great too, it was not just bagels and cereal, it was real cooked food! The only issue I had was the smoke alarm battery started going off at 2am. Front desk replaced it when we asked but the batteries should be replaced on an annual schedule before they start chirping in the middle of the night when people are trying to sleep.

The nicest hotel around. Rooms are newly renovated and huge. Breakfast is always great and the dinner is top notch. They don't cut back on the meats or sides. They are the real deal.

I was very impressed with the whole package. The building is just beautiful: the historical aspect that was preserved adds so much charm and warmth! The rooms were surpisingly so big and spacious and had everything anyone could ever need away from home: a kitchen area, office area, living area, bedroom area and big vanity with a great walk in shower stall! And quality finishes! The pool and the work out room so user friendly. The breakfast was delicious and lots of food choices for everyone. The best part however is the staff. Ebony at the reception desk is the friendliest hotel staff person I have ever encountered and she made us feel very special. The rooftop bar staff were amazing and I wish I remembered the lady's name but she filled our little cups with treats and she had conversations with us and was very accommodating. I honestly cannot say enough!

Great historical building. Friendly staff. Good selection at breakfast. The rooms have wonderful hardwood floors (which I assume are original). They are extremely squeaky though. I felt guilty walking on them because I didn't know how noisy it was for my downstairs neighbor. I tried walking on egg shells the whole time!

Great happy hour, good hot breakfast options. I was surprised at the size of the rooms, they're huge! Walking distance from everything worth while to visit in Grand rapids. Great pool and fitness center too.

Fantastic facility! Modern refurbishment of an old downtown building. Views of the Ledyard building from the Pearl Street side. Spacious suites, possibly the only hotel downtown with self-catering options. Walking distance to Grand Central Market, a small convenience grocery, or ride the DASH to Downtown Market. Free light dinner and evening drinks during the week. Perfect location downtown. Close to buses including free DASH, so skip the $35 parking fee. Excellent staff, especially Prentis at check-in who resolved a bank snafu for us. Breakfast buffet pretty expansive. Check out the rooftop in warmer months.

Restored old building in Grand Rapids. Wonderfully done. Rooms set up for longer stays with stove top, microwaves, full size refrigerators. Modern rooms against old brick works well. Great location. Serious competition for AG and JW. Just what Grand Rapids needs!

This hotel is by far one of the nicest hotels that I have ever stayed at. The room was of exceptional quality and huge. The location was also pretty good being straight off of the expressway exit and somewhat within walking distance of a few of my destinations. I would definitely consider staying again and would recommend it to others.

It was a fabulous weekend! Desk staff, housekeeping staff and roof top bar staff were awesome! Only complaint is that the breakfast bar had apples from Washington state. That is just a shame when the hotel is deep in Michigan apple country and its the height of harvest. I can't believe that Washington red delicious (look pretty but no taste) are really worth the low price.