Country Garden & Suites-Benton

Hotel

Bed bugs! Woke up at 3 am to a few bites quickly turned on the light to see the bugs on my pillow and blanket when I confronted them at the office they acted like they had no idea.

BED BUGS! This place is straight up infested. Front desk acted as if they didn't already have a infestation. But place may look nice on the outside inside is just nasty. Do not go here.

Got the job done but the water pressure was low. Overall great sleeping experience. Good quick stop for road trippers.

We have stayed at this motel twice now and both times it has been clean, quiet, easy registration (once with a reservation, once without), and included hot breakfast. Amenities include microwave, refrigerator, coffee maker, and hair dryer. Nice place to stay.

Nice Place quite, Friendly, have gas station next door. Rooms were recently remodel. Definitely recommend this place. Ask for a remodel rooms.

Good place to stay bed are cozy.

Save yourself a bad night and travel up the road a bit further to one of the better options. Dirty, smelled horrible & no one was taking a chance with the “hot breakfast” $84 a night should be closer to $40

Very friendly staff. Room clean and non-smoking yet still retained the smell of smoke. The memory foam mattress was, how can I put this, grim. So uncomfortable that I slept very poorly, waking up again and again. In fact I skipped the offer of free breakfast and hit the road at 4:30 am rather than suffer for two more hours on that mattress. I headed south and found better looking accommodations just minutes down the road. You might choose the next exit or two for a better night's sleep.

Super friendly staff, each one of whom will do the very best they can to make sure you enjoy your stay. The location is great as it's central to everything. Hands down, the best place to stay in the area.

A slight lack of outlets, problems with the room card, but besides that fairly decent.

Good Service — Carpets need to be replaced and they need an update/retrofit of entire hotel… Employers very nice.

We were able to check on for a last-minute stay. The accommodations are a bit outdated, and the non-smoking room seems as if it were a smoking room. At one point. There is only so much that one can do to try covering up the smell of smoke. Overall, it was adequate for a one-night stay.

We reserved a room here and had confirmation number. Arrived and was told they had no rooms, that it was "overbooked". They said someone else reserved the room at the same time and they got it. BS! We had a confirmation number! We found another motel across the street and did get a room there. The people in the room next door said they, too, had had a reservation at Country Hearth which they had made several weeks prior and also had a confirmed reservation. They had even called the hotel directly a week ago and was told they did have a room. When they arrived today to check in, the hotel said they didn't have a room. This is a despicable hotel with corrupt management. I would NEVER stay in a Country Hearth!

1st time a few weeks ago we had a nice room. Non-smoking two doors down coming in the back door to the right. This past weekend we had a room coming in from the back to the left 317. Suppose to be non-smoking. Smelled bad had air fresher in it trying to hide the smell and walls in the bathroom was covered with nicotine, for nails on the floor between bed and wall. Also the next day after getting back to the room there was strong carpet fresh on the floor and hadnt been vaccum back up to mask the smell. We pack up the next morning and check under the bed for shoes. We found 2 bottles of water and a jar of peanut butter under the bed. Really for $200 for two nights. I would like to have a clean room!

Location was okay, room was clean. Could smell smoke through out the building, looks are deceiving from the outside, inside needs updated. They have a good continental breakfast.

This was the first city within 30 miles that had handicapped rooms and allowed dogs. The manager was very nice and helpful when it came to helping us unload our stuff.

Not a place for refualr size people, the shower, sink and counter were low, the pillows were flat, and the beds were short. Great manager, other than her kids were working the desk and tried to keep my change.

On check in, only one towel and it was wet. Site advertised having queen sized beds, but they only had full size. Roof falling in places, hole in tub. Mostly clean though, didn't see any bugs.

This hotel was very disappointing. I made a reservation for the Econo Lodge butter manager Sonny had me staying in the roach motel The Magnusen next door that he manages. My experience there was down right awful. They are pet friendly and when I called to see if they charge a pet fee Sonny said no but after two days there the maid complained she was cleaning up after my pet which I kept locked in a kennel when I wasn't there so they started charging me 25.00 a week. The staff was rude and then I had found some lubricant in my room that wasn't there when I went to work and they even went so far and ask me am I not sure my husband was fooling around on me. I was with him the entire day at work and let them know that quick like. I suspect the maid had her lover having sex in my room. The room was only cleaned once and the bed maid twice my first week there and the second week they made the bed everyday but didn't change the sheets and the room wasn't cleaned at all. The bathrooms smelled of mold the carpet was nasty and old. One wall looked like they painted it to hide some mold on the wall. I could just go on on the bad experience we had there.

Great hotel! Got here the lady working was very nice and she worked at the one next store too. She should definitely get a raise for running two hotels at once. The room I got was very clean, the sheets and pillow cases were clean, and the bathroom was very clean! The carpets are aren't dirty at all. The room I got has a nice plasma tv. I'm staying 1 day and a half and it's was about 138$ awesome deal! I've I very bad hotels/motels for the same price and they were actually disgusting. This place great deal for the price. I forgot the lady's name but she was very nice, and very informant. (She is Caucasian maybe late 20's) She definitely had great energy for running these two hotels at once. Great smile and very nice.

Was completely disgusting! The ceiling and curtains were covered in dust and cobwebs every where. The fridge door was covered in filth. There was a floor lamp in the corner that had its wires sticking out of the cord. The clock wasn't even set. Don't stay here, you'll regret it.

The manager, Sonny, was delightful and Mary at the front desk was very pleasant.