Quality Inn & Suites Saint Augustine

Average rating by guests Quality Inn & Suites Saint Augustine: 3/5.0
Reviews 36

Every room includes a coffee maker, hair dryer, iron and ironing board. Refrigerators and microwaves are available in all rooms. Full-service features and amenities at this hotel include: free wireless high-speed Internet access, free coffee in the lobby,and an outdoor pool. For business travelers, the hotel has access to copy and fax services. Guest laundry facilities and a newsstand are located on the property.

This property is 15 minutes walk from the beach. Located in the heart of the beach district, the Quality Inn & Suites hotel is about 500 steps from the Atlantic Ocean, which can be reached by a boardwalk from the hotel. This hotel is just 10 minutes from historic downtown St. Augustine and 15 minutes from World Golf Village, home of the World Golf Hall of Fame.

Potter's Wax Museum and Horse Carriage and Sightseeing Train Tours are also located nearby. Daytona Beach is 64.4 km away, and Disney World, Sea World Orlando and Universal Studios Orlando are about 160.9 km from the hotel. A variety of restaurants is located in the surrounding area. Be sure to enjoy a sightseeing trolley tour with Old Town Trolley Tours which stops at the hotel. Popular area attractions include the Fountain of Youth Park, riverboat cruises by the St. Augustine Riverboat Company, Ripley's Believe It or Not! Museum and the Belz Factory Outlet Mall.

Phone: +1 904-471-1474

Address: 901 A1A Beach Boulevard, Saint Augustine Beach, FL 32080, USA

Website: https://www.choicehotels.com/florida/saint-augustine-beach/quality-inn-hotels/fl276

Number of rooms: 55

Availability

Online Reservation:

Available Rooms

Room size 28 m²

This non-smoking room features a refrigerator and cable TV.

Room facilities: Shower, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Iron, Refrigerator, Desk, Ironing Facilities, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Tile/Marble floor, Wake-up service, Alarm clock, Tumble dryer, Coffee machine, Towels, Upper floors accessible by lift, Clothes rack, Toilet paper

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Room size 28 m²

This non-smoking room features a refrigerator and cable TV.

Room facilities: Shower, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Iron, Kitchenette, Refrigerator, Desk, Ironing Facilities, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Sofa, Tile/Marble floor, Wake-up service, Alarm clock, Tumble dryer, Coffee machine, Towels, Upper floors accessible by lift, Clothes rack, Toilet paper, Sofa bed

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Room size 28 m²

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

Room facilities: Shower, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Iron, Spa Bath, Refrigerator, Desk, Ironing Facilities, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Interconnected room(s) available, Flat-screen TV, Tile/Marble floor, Wake-up service, Alarm clock, Tumble dryer, Coffee machine, Towels, Entire unit located on ground floor, Upper floors accessible by lift, Clothes rack, Toilet paper

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Room size 28 m²

This non-smoking room features a refrigerator and cable TV.

Room facilities: Shower, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Iron, Refrigerator, Desk, Ironing Facilities, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Tile/Marble floor, Wake-up service, Alarm clock, Tumble dryer, Coffee machine, Towels, Upper floors accessible by lift, Clothes rack, Toilet paper

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Video of Quality Inn & Suites Saint Augustine

Quality Inn & Suites Saint Augustine - Saint Augustine Beach Hotels, Florida08/02/2016 19:13:31

Reviews of Quality Inn & Suites Saint Augustine 2*

Cariss C.

06/26/2018

1/5.0

If there would be a negative review, this hotels night manager would win for terrible customer service. We are a member of this group of hotels and love staying at them. We decided to stay in St Augustine tonight. Upon pulling into the parking lot a women was sleeping on the bench outside of the front desk. The abrasive gentleman who was working, if he could be called that, decided to accost us in the parking lot. Demanded to know if we had we had a reservation, told us there was no vacancy, despite half of the parking lot being empty. Was extremely rude and told us to come back tomorrow when he had availability. What a joke. I have never been treated so poorly by any hotel I’ve even been too, especially without being about to even go into the place. Check out the bench ornament in the picture, don’t take my word for it.

Melissa H.

06/26/2018

3/5.0

This hotel is nice, and affordable. The rooms are clean and updated. The staff is the nicest hotel staff that I have ever dealt with. Not just a couple of them… everybody! All of them! The outside could use a cleaning. The pool is very small and very dirty.

Sheryl L.

06/06/2018

1/5.0

I stayed at the quality Inn on A1A in Saint Augustine On June the second to third. I was very disappointed. I requested extra pillows in my room and the late check out. There were NO Extra pillows in my room. And the ones that were there were very flat. The hotels alarm clock in my room went off at 6 AM. I did not set it to go off. Mid-morning I decided to take a nap. The normal check out time is 11. I heard the maids in the room next to me making a lot of noise At 10:30. Then they started banging on my door and tried to open it. I even had hung out with privacy hanger on the door. At 11:30 I received a phone call from the front desk Saying that I was to be out of my room by 11 o’clock. I told him that I had requested a late check out which was 12 o’clock he said he was sorry that no one had put that in the computer. There was something all over the curtain that was in the room. It looks like Grease Or mold and it was all over it. Later when I spoke to my mom who stayed in a different hotel not far from the one I was in she said they’re alarm clock in their room also went off at 6 AM that same morning. That was their second morning in that room and the first morning it did not go off. It seems like maybe the maids were setting the alarms to go off in peoples rooms to wake them up and get them out early so that they would have more time to clean.

Kristen L.

04/16/2018

5/5.0

I'm so happy this place was friendly dog friendly the rooms are amazing for the price and the staff was so awesome. Close to st. Augustine and the local beaches. A walk or drive to beach. Dog friendly beaches. Great price I stayed an extra day! Will be back. Great on a budget but or doesn't feel like you are. Laceykphotography

Sky M.

04/06/2018

3/5.0

We stay here because it's cheap and has a hot breakfast. There is a pool, but it's very small. The suites aren't much larger than the rooms but they do give you access to a sink, microwave, and mini-fridge. You also get a small counter top. The beds are not super comfortable but honestly we're not sleeping or spending too much time in them. The hot breakfast includes eggs, sausage, waffles, pastries and cold cereal. Nothing to write home about but a much better breakfast than a continental. The only off thing is every stay there is usually a group of people hanging out in the parking lot at odd hours.

Samantha M

04/01/2018

4/5.0

Great pet friendly hotel. Friendly staff. Rooms are good for the price. Location is nice, right across a park that takes you down to beach. They have a little "yard" behind the hotel for the dogs to stretch their legs (not fenced). Rooms are clean. Bed was a little hard and water pressure in shower was low, but our room had a nice little kitchen area with a fridge, microwave and cabinets. Best deal if you're traveling with Dogs. We also stayed at Guy Harvey Hotel, but it wasn't nearly as enjoyable as this hotel

Gee M.

03/28/2018

3/5.0

No the cleanest. Service was good. Breakfast was good. Really nice people

Stephane B.

03/19/2018

4/5.0

4 stars because it's what I expected. It's a simple place and getting old but it's priced properly, not too expensive. I found the staff to be helpful and in some case friendly. Still it's what I was looking for. Well located near the beach. Plenty of good restaurants around.

Joshua S.

03/03/2018

5/5.0

For the price, 5 stars all the way. Clean, simple, easy access motel style place so you can park close to your room. Pet friendly so expect animals. It's an easy and VERY pretty 10 minute walk to a beautiful beach right through Ocean Hammock Park. Cool little pool area. Close to a Publix for all your grocery needs. We enjoyed out stay very much.

Tara R. V. G.

02/14/2018

5/5.0

Great rate, very close to the ocean, my room was nice & clean. Helpful, friendly reception. Pool, breakfast, clean bathtub & bed, charging station for gadgets. Nice tile flooring, comfy recliner, pretty decor/bed comforter, clean ac unit, nice neighborhood. They also give you plenty of towels which is nice.

Cody R.

01/23/2018

4/5.0

For the most part I enjoyed my stay. We made late reservations online and the clerk was outstanding and getting a set up when we arrived. The previous night I stayed in a fancy Ramada but this hotel room was not quite as big but was much more up-to-date had a bigger TV and nice hardwood floors, which I really liked a lot. I would give it 5 Stars however my only complaint was that I was awakened a couple times in the morning by the sound of what I can only describe as a laundry machine the size of a dumpster somewhere nearby. Maybe I just happened to get a bad room location but it was pretty bothersome. I would very much like to stay at this hotel again but I might request a room far away from any machinery.

Matt J.

12/30/2017

5/5.0

Booked via Choice Hotels (via Google) and they completely messed up the reservation (double booked, pet was not included). Reso was prepaid and non-refundable, but manager at the hotel refunded the extra room and got us into a pet friendly room. Super helpful, so 5 stars. And zero stars to Choice Hotels. Won't ever book with them again. About the hotel: location is great, one of the few pet friendly hotels on the island, room was clean, bed was decent enough (I'm easily susceptible to back pain from a bad bed, no issues here), there's a shower and hose by the pool to rinse off paws and feet, a little dog area stocked with poop bags. Only con was that cleaning service was difficult with the dog in the room. We asked someone to give it a quick clean while we were gone for an hour, but they didn't do it. So we went for a few days without cleaning service. Not the end of the world, and I'm sure management would of handled it if we asked. Overall, we will go back. It's a good, pet friendly motel for the price and location. Nothing fancy, but it's clean (about 3. 5-4 star). And I bumped them to 5 stars for getting me out of a potentially bad situation.

Stephanie W.

11/28/2017

4/5.0

The inn was in am ideal location. The rooms were kept clean. My only issues were the toilet paper was not new, and the a. C. Didn't work that well. Overall we enjoyed our stay.

Jamie V.

11/01/2017

1/5.0

It was the dirtiest motel we ever stayed in. The lamp shade was covered in mold. There were holes in the walls that looked like a third graders patched them. The mold on the ceiling was painted over. The room had such a mold smell my husband had an asthma attack. The fixtures in the bathroom we're extremely rusty. The floors were really dirty we had to wear shoes. The curtains on the window we're extremely dusty never had been cleaned. I wouldn't recommend this place.

James B

10/15/2017

4/5.0

I had a good experience here. I had booked a reservation for a different Quality Inn & Suites by accident and the owner honored my rate and got me in a room. He also found me a place to park my trailer. Overall staff was very friendly, my room was clean and the bed was very comfortable. The bathroom could have used some maintenance that is my only complaint. Would reccomend if on a budget!

Chelsea W.

09/21/2017

1/5.0

The night manager is a bitter man on a power trip with nothing better to do than ruin your vacation and make you feel like an insignificant consumer. After booking months in advanced we were kicked out when we were not at the hotel more than 5 hours a day, spending most of the day at the beach. The floors and rooms were filthy. Do not stay here.

Mary B.

08/30/2017

1/5.0

My family and I stayed at the Quality Inn Suites off of A1A and St Augustine Florida. It was the worst hotel we have ever stayed in very unclean looks like a hole in the wall Motel. Rooms smelled and a lot of things did not work properly. It appeared that there was prostitution taking place out of some of the rooms. And addition to we were scammed and was charged a $250 fee for smoking in the room when nobody smoke in the room from our party. It was a family vacation with my husband myself and four minor children. I asked them to pull surveillance and verify that my husband smoked outside after sending me a email confirmation that they did indeed see him smoking outside however, they still refused to refund the $250. I am currently disputing with bank has filed a claim with Better Business Bureau and will be reaching out to the problem solvers with the local news station in addition to seeking legal representation for fraud and scamming. I do not recommend this hotel to anybody and I will make it a point to let everyone know that that hotel is the worst hotel in St Augustine Florida to stay at. WORST HOTEL STAY AND EXPERIENCE EVER! Will never stay at one of these hotels ever again…

Jenny A.

08/11/2017

5/5.0

The staff was amazing and very welcoming. I was moving my son home from college and decided to stop by the beach. I also was traveling with my dog and a Uhaul. It's so nice to have such a great place that welcomes furry family members. I can't wait to come back for a vacation visit! Jen at the front desk when we checked and the gentleman at the desk the next morning were genuine and welcoming! The lady that handles breakfast made me fill like I was a guest in her home.

Rebecca R.

07/26/2017

1/5.0

We stayed here 2 nights. On a positive note the staff was very friendly. The breakfast was sufficient and the eating area kept clean as well as the lobby. There were several issues of concern regarding cleanliness however in the room, pool and stairwells. Comforter had a blood stain on it which was immediately replaced. Lots of maintenance issues. Pool chairs were filthly as well as stairwells. Needed a good pressure clean with bleach. We booked for another couple who was with us and was embarrassed by the condition of the hotel.

Lynn H.

07/19/2017

4/5.0

The room was amazing and very clean. The bed and pillows were so comfortable. The staff was very friendly. We always travel with our 2 little dogs, so we are always looking for a pet friendly motel with a minimal or no charge. There were only 2 things that I really didn't like and that was someone a few rooms down from us had a dog and they didn't walk it out to the pet area. They let there dog defecate on a small patch outside our door and they didn't pick it up. I wish all pet owners were responsible pet owners they make it hard for those of us who are responsible pet owner's and pick up after our pets. The other was that the breakfast area was very small and crowded. I would recommend this hotel.

Elaine D.

07/26/2016

4/5.0

Great long weekend at the Quality Inn. Comfy bed and pillows. Room was clean and smelled fresh. Nice breakfast with a variety of items including eggs, sausage, fresh made waffles, toast, cereal, fruit, yogurt, etc. Our breakfast hostess Joyce was always adding fresh items and asking if anyone needed assistance. Only 10 minutes from the Historic District and 5 minutes from the beach.

Danielle S.

07/21/2016

5/5.0

Very clean and friendly staff. The pool is very warm and very well maintained.

Jonas S.

07/18/2016

1/5.0

Floors are dirty that they turn your feet black instantly. The pool is so green that your better off swimming in a swamp. The eggs are flabby saucers and there is not many choices of other breakfast items I strongly dislike this choice of a hotel

Jonathan R.

07/01/2016

4/5.0

Smelle like mildew but the staff was nice. And the location was perfect for going where I wanted to go with not as much traffic as some of the other locations

Frances L. B.

06/03/2016

5/5.0

We had a great time here! The staff is friendly and very helpful, and the breakfast is good. They made our stay perfect! We will be back!

Kyle L.

05/14/2016

4/5.0

Good value. Nice included hot breakfast with waffles, eggs, sausage, toast, yogurt cereal and muffins etc. Room had a few dings and blemishes but overall clean. A few minutes walk to the beach.

Denise P.

12/20/2015

5/5.0

Mark at the front desk went out of his way to be helpful when Hotwire screwed up our reservations. He graciously upgraded our room to one with a hot tub. We would definitely stay here again. The rooms were very nice.

Curtis P.

11/24/2015

4/5.0

Got more here than we expected for the price. Pet friendly with a 20$ non refundable deposit. Friendly helpful staff. Pool and hot tub area is better than expected. Nice location with nearby beach access. Rooms are decent with the mini fridge and microwave and nice beds. Wi-Fi was faster than expected. Breakfast has the waffle cooker and cereal, juice, pastries as well as sausage links and egg. Only drawback is the room floors which seems to be common for this price range. Bring flip flops to wear in the room or your feet will be black.

Derek D. P.

08/21/2015

1/5.0

Nasty staff (indians) argumentive. roaches came out from under the shower. Musty moldy unhealthy. manager suggested I brought the bugs in! overcharged my credit card. Took months for a refund wonder why this dump is open. and if the health dept is inspecting it, they must be sending an on-line inspection. never never return. disgusting!

Ben G.

07/26/2015

1/5.0

Everything was wrong. The room rate was $199 since he said they only had one room left even though it was advertised for $90 online. When we arrived the room still wasn't cleaned yet. We waited while they cleaned the room. Then during the night, the AC quit. Some of the outlets didn't work. The room was so humid that with no AC it was unbearable. The pool is nasty with green algae on the bottom. It is not a feasible walk to the beach as promised. Hot breakfast was not available due to a power outage on part of the building. The worst part was the excessive humidity. It was so dirty and wet in the room that even the toilet paper didn't work!

Mary P.

07/23/2015

1/5.0

I stayed at the Quality Inn Hotel in St Augustine Beach Fla with my family located on A1A Beach Blvd. During the night while my family slept, a cord in the wall from our microwave caught on fire and burned the wall and surrounding area. Lots of black smoke filled the room and the fire alarm (almost directly above the microwave), did not go off. It obviously was not working, Thank god my husband woke up and acted very quickly. He was able to pull out the cord. Soot got all over the place (even in our noses), but luckily no one was hurt. It was very scary! We had small children sleeping in the room. When we went downstairs to report it to the front desk, the owner said “this has never happened to anyone before. ” He was extremely rude and had no empathy. I mean seriously had my husband not woke up we could have been burned or worse! He didn’t care at all. I asked for a refund (which should have been offered). He told me I wouldn’t get a dime back. I was a bit emotional at the time and told the other guests in the breakfast area what happened. I hope those guests never book at that hotel again. It’s illegal to have a non-working fire alarm in a hotel room. I feel a moral obligation to let other people know about this hotel. It is not safe and they have been reported to the authorities.

Facilities

  • Iron
  • Fax/photocopying
  • Outdoor pool
  • Newspapers
  • Non-smoking rooms
  • 24-hour front desk
  • Laundry
  • Vending machine (drinks)
  • Ironing Facilities
  • Air conditioning
  • Vending machine
  • Lift
  • Heating
  • Business centre
  • Upper floors accessible by lift
  • Tile/Marble floor
  • Wake-up service
  • Daily maid service

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Flat-screen TV
  • Cable Channels
  • Satellite Channels
  • Coffee machine
  • Refrigerator
  • Hairdryer
  • Bathroom
  • Toilet
  • Bath or Shower
  • Tumble dryer
  • Microwave
  • Tickets to attractions or shows
  • Toilet paper
  • Towels
  • Private bathroom
  • Shower
  • Telephone
  • TV

Activities

  • Spa Bath
  • Outdoor pool
  • Pool/beach towels
  • Swimming pool

Parking

  • Free private parking is possible on site

Policies of Quality Inn & Suites Saint Augustine

  • Check-In:

    From 15:00 hours

  • Check-Out:

    Until 11:00 hours

  • Accepted Credit Card Payments:

    American Express, Visa, MasterCard, Diners Club, Discover, Carteblanche

  • You must show a valid photo ID and credit card upon check-in.

    Guests must be 21 years-of-age or older to make a reservation or check-in a the property.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Parking is subject to availability due to limited spaces.

    This property is located in a residential area and guests are asked to refrain from excessive noise.

    All children are welcome.
    All children under 17 years stay free of charge when using existing beds.

    There is no capacity for extra beds in the room.

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