Review of Quality Inn & Suites Jacksonville-Baymeadows 2*

Manuel S.

10/19/2017

Respond
1/10
THIS PLACE IS BY FAR THE WORST! For fellow truck drivers this place has no truck parking, Bobtail only. My family and I stayed here. We reserved a room with a king bed and a sofa sleeper using the choice app. The room looked very nice, updated, new furniture, flat screen tvs and the app also pictured a nice fitness room, all of which we look for before reserving. Upon arrival in the room instantly the doors, walls and floor are just filthy. There is what looks like a mouse hole in the bathroom door. Then we discover there is no sofa bed. Here we are with our children and one bed. This place is fully booked as are like every hotel in Jacksonville by 10pm. The lady at the front desk brings some bedding for my child to sleep on, the baby sleeps with us. We used some extra bedding to cover the discussing floor so the baby can play for a bit. Absolutely don't bring kids here! So we figured, well it's bad but we seem to have made it work out although I'm not even sure if the hard mattress was old, we were told afraid to look but thank goodness the bedding was clean and nice. This place only updated furniture and seems to have new linens, they skipped cleaning the place. Now the morning… We are feeling fresh after a good nights sleep. Yes we slept well after all we were exhausted. We have in room coffee, once again "afraid" to try the breakfast provided. We go to the fitness room and the treadmill doesn't work, not surprised. The weights and another lifting machine were fine. So back to the room, my husband gets the first shower. He looks under the shower mat and so much mold. Myself and the children have to skip our showers, not cool as we are on the road for business and won't be able to shower until the next day as we are on a schedule. That just topped it off for us and I had to Clorox my husbands feet. I won't explain the environment outside other than just to say once again not to bring children here. I added pictures so you can all see for yourselves. I didn't bother taking photos of the good stuff because the website pictures those nice items for you. Sorry this was so long, I've just got to get it all in.