Review of The Portofino Hotel & Marina, a Noble House Hotel 4*

It was out first visit to LA and we stayed at this hotel for 9 nights (husband, wife, 6 year old and 4 year old sons). For the entire time we stayed there, no one in our party got proper sleep. The AC was turned off (presumably because it was December) so we had to sleep with the door open, otherwise it got up to 82 degrees in the room; but our room faced the marina and hotel entrance so, with the door open, we got all the noise from the restaurant, including noisy truck deliveries, and vehicles from the drive-way below. We therefore asked to be moved (after about 3 nights), and they put us right next to the elevator! Needless to say, it was very noisy having to listen to the elevator go up and down, day and night. And, unfortunately, we could not move to another hotel because nothing decent in the area had availability for all the nights we were in LA. I have stayed in a lot of hotels all around the world and this was by far the most horrible experience I have ever had. We also ordered room service one night and the clam chowder was separated and a greasy, unappetizing mess, which I ate a small bit of and had terrible consequences the next day. Perhaps this hotel was, at one time, a great place to stay but it is certainly no longer anywhere near that. It is not worth what they charge for it and the rooms could use some modernization. There are nicer hotels close to the peninsula that one can stay at and get better value for money and greater comforts. I wish we had known that before we booked out trip.