GreenTree Inn & Suites Los Angeles - Alhambra - Pasadena

Hotel

It's a whole different place now. Or should I say a little bit more organized. Didn't try the black light test. But the rooms are way different looks good, next time I got to try the black light test.

Very nice hotel for its price and quiet location. Check in was quick and courteous. Parking available, and while on the small side, they made it work! Room was clean, bed comfortable, and complimentary food/water a bonus. Only hang-up, not sure if there's an elevator for those in need of it.

The staff was the best from the minute I walked in being greeted to the assistance we received when my granddaughter got sick they were there to help in anyway. Rooms were nice size, clean and comfortable beds. Great breakfast was served and only wish we had a chance to go swimming but due to the weather we were unable. Thank you GreenTree Inn & Suites for the great service.

Stayed at a number of hotels in Hawaii and US in this travel but found Green Tree so much more comfortable and pleasant. Very friendly staffs, good and bigger room, and good breakfast included. So near to all the good tourist sites around LA. Good value for money. Really enjoyed my stay here and would recommend it to those visiting LA.

I found a really great deal! Excellent Stay! I thought the rooms were very clean. I liked the area and location of the Hotel in Alhambra/Pasadena. It's not the most convenient location from the Freeways or Downtown/Hollywood but it was still not bad of a commute. The general area felt safe and I really liked the neighborhood. The staff was very friendly and the Complimentary Breakfast was pretty good. They give you a mini fridge and bottle waters and snacks in the room. Overall I had a very pleasant stay and would stay here again and highly recommend it.

Impressed with customer service the moment I walked in, we got free upgrade to deluxe room. This is outstanding base on what we paid for the stay. Over all, i'm very satisfied… thanks again!

The building itself doesn't look good at all, they remodel the rooms, when I got in my room I saw a clean bed, clean carpet, well lighted room, balcony, just check the pictures and you'll see what I'm talking about, I was surprised, they got complimentary bottle water for you they got a couple of bags of Doritos, they have some flip-flops for you, it's really nice, five stars. Cool Oriental guy at the front desk you got questions he got answers.

Absolutely terrible. Tried to rip us off claiming they didn't charge my credit card. They clearly had. Not only that they charged it for a higher rate than the reservation. The incompetent person checking us in wanted to charge the card again after obviously screwing up the charge but refused to acknowledge that they already charged the card. Unreal rude, unprofessional, incompetent, and likely a scam front for stealing credit cards and making bogus charges. Had to involve my credit card company and dispute the charge that they said they didn't make as well as book another hotel room as no way was I staying in a place that attempts to rip one off in the first five minutes. Absolutely never again.

Room is comfortable. Smart. Tv. Is nice. Free breakfast was good with more than the usual fare. My room had slightly. Higher road noise which was a little. Annoying but nothing that really interrupted sleep. Pricing for the two nights was quite good too.

Clean, spacious rooms. Great location. Good service.

Staff is very friendly and inviting. Free breakfast in the morning is very nice touch. The rooms are out dated however with some worn carpets, shower had to be use on removable hose because it's just above the tube spout and over use is just worn. Could use an update however despite the need for update it's is very clean and for the price it's a nice stay.

Good place to stay. Big beds, very clean. Breakfast is not the best but it is more than enough.

Amazing body wash! I usually bring my own but I used their’s and it was wonderful. The hotel is very clean, fresh breakfast and generous amenities. It is cared for by a very nice and respectful staff. I would love to stay again.

The place is being remodled and the work is good. For the money, its clean and nice. Recommended! I will be back.

Friendly staff, very nice lobby, complimentary food and drinks. But, the room was ok at best. Everything in the room seemed old, several things were broken. Room was not thoroughly cleaned, there were used towels in the bathroom.

I love the hotel, but there was this lady who helped me get reservations. She was rude and gave off that cold shoulder like she didn't seem to care. I would go back but I wouldn't want to deal with her.

I loved it there and can't wait to stay again. The rooms were beautiful and very clean.

This is a wonderful hotel! From the beautiful flower arrangements to the helpful friendly staff it is a clean brite spot in Alhambra!

Good! Cup noodles, coffee and tea provided round the clock. Ice cream also available for sale.

Nice staff, good amenities, only issue I've had is the room only has a bathtub, no shower. Other than that it's a nice place.

My first visit was great, but after one year, I decided to come back with my family of five. They told me that they have changed the policy and can't let us stay all in a two bed room. I told them that I had stayed here before with the same amount of people, but they kept insisting that it was not possible due to policy.

This was NOT a friendly or great place to stay. When I booked the room online, the pic of the room was clean and newly updated. I felt deceived when they put us in rm# 201. It was old and filthy. The ceiling was peeling and looked moist and had holes. The mirror was mended with 2 strips of duct tape. Rhe a/c barely blew out any air, let alone cool air. I went to the desk to show them the pic and price I booked off of. They came back with excuse after excuse. I couldn't put my family through this room for 2 nights. As I walked through the hallway I saw the newer rooms being cleaned by an Asian lady. She was also rude. As I asked her questions she would speak in her language and she was literally shouting into the hand radio to front desk. I went down to desk and told them that I saw the room that I was supposed to have. They denied that I booked that room but they said I could have it for $40 more. Basically our stay was full price but worth it. The staff was not friendly and made it hard to understand what they were saying about us and our situation as it was in their language. The pool was small but cooled off the kids and the breakfast was a good selection but sausages were refrigerator cold. I will never stay there again, but if you do make sure you ask for a newly remodeled room. You will regret it if you don't. I five this hotel ZERO stars. Good luck. **Itwill not let me post this until I put a star. But really I give ZERO.

Very kind, courteous people. We had a family crisis and we are not from this area. The staff were so understanding and went above and beyond to accommodate our family.

I liked my experience there, for me and my 2 year old daughter. Friendly staff free coffee tea and cup of noodles all day. Rooms are supper clean and spacious. If I wasn't happy with my room. The staff made sure I was pleased with another room they offer. Only thing no microwave's in the rooms, and housekeeping not so good at cleaning I did complain about that…

Absolutely loved my experience there. Lobby was large and decorated very homely, rooms were large and clean, comfortable bed and four pillows. Shower was a little difficult to figure out. Amenities included very good hair conditioner, a super plus. Breakfast bar was full and even included Chinese congee. I thoroughly enjoyed my stay and will introduce friends and family to this hidden gem.

Location is good but rooms need some work and pool wasn't available. Pictures online show the room in pristine condition however room was a 1/5. Would not stay here again or recommend.

L like this hotel and I spend my Most weekend times with my girl to stay here. Moreover, the interior room all upgrade already. More nice and more clean.

They ask for a deposit I would understand if I had dogs with me but I don't and their rate per night is $89.00

Bed bugs everywhere I got bitten. Howard the night front desk person didnt even apologize when I let him know. I stayed on the 3rd floor in 307 gross. These ppl are knowingly booking ppl into rooms with bed bugs.

This place is a dump. Smells like cigarettes and the beds feel like plywood. Never again.

I never got a chance to check it out. I was calling different hotels to get a room for tonight, but this place never picked up the phone. I tried calling twice, 5 minutes apart.

This hotel is old and run down. It's not very clean and needs some major renovations done.