Hampton Inn & Suites Agoura Hills

Hotel

No remote in the room and the TV automatically goes to Fox News. The LG tv’s they have chosen to install have no ability to change the channel. So when I asked staff about this I was informed that the owners have set it up this way so you are forced to watch Fox News. As a business traveler I don’t expect my hotel to be forcing right wing propaganda down my neck. Owners have every right to do this and I have every right to take my business elsewhere. I feel sorry for the employees. Snarky response from owners in 3.2.1…

On the nicer end for a Hampton. Staff was friendly and nice. Rooms were good. Hotel was fairly quiet which was nice as well.

Its a good and clean place to stay. Staffs are friendly.

Good breakfast, clean room. Clean and tidy parking, good access. Pool open until late. A very pleasant stay.

I was visiting my 91 year old aunt who was staying here. The rooms are quiet and the staff is marvelous. Probably the best moderate priced lodging in the area.

Excellent customer service (especially Jeff & Jesse at front desk). Nice common area & lobby, lots of tables and room to work, good variety of food for purchase.

This location is conveniently located right next to the 101 freeway with easy access to the freeway. The hotel itself has good service and clean rooms. The food service in the morning is not great so you may want to look elsewhere instead of taking advantage of the free meal.

I am more likely to stay at Marriott brand hotels, such as the Fairfield Inn, but in this case, the price was MUCH lower, so I decided to give the Hampton Inn a try. I have to say that it was just as good and the savings was much appreciated. This is a good solid business hotel and a good choice if you are staying in Agoura Hills.

Feat hotel. Clean nice rooms. No problems. Exactly what I would expect from Hampton.

Great location and service. Continental breakfast is "fair" but everything else is great.

The hotel was clean and quiet. My room (#213) was clean and very comfortable. My only issue was that the handle on the toilet wasn't functioning properly. Other than this minor annoyance, it was a pleasant stay and I'll definitely stay here when I return in a few months.

The service is friendly & fast. The rooms & all of the hotel is nice & comfortable. The breakfast isn't the best BUT it's good & comes with your stay so that makes it better. It's cozy & away from everything but easy access to plenty. Agoura Hills is a very nice area.

Loved it here. Staff is sooo nice. Free breakfast. Pool. Front and back entrance easy access to elevator.

Good location. Nice staff. Clean rooms and good breakfast.

The room was well furnished and everything was very clean. The staff were very curteous and were very willing to help. The complimentary breakfast was icing on the cake. Can't recommend highly enough.

This place is great! Rooms were clean, and front desk even called to make sure everything was okay for our stay.

The rooms are good and the beds are cozy. The breakfast is delicious. The customer service was amazing! The swimming pool and jacuzzi were an added bonus.

I stay here for business trips all the time. I love how personable and friendly the staff are… they go out of their way to make my stays wonderful! The rooms are nice and the beds are comfortable. Several good options for dinning out nearby too. An added bonus is the ongoing puzzle they keep in the lobby for guest to work on.

VERY happy with this location! Very clean. Very friendly. Very 'welcoming'.

We had a great experience at this Hampton Inn. Dougherty Lasik Vision made our accommodation and we could have not been happier with our stay. The staff was friendly, room was nice, and the free breakfast was wonderful.

Rooms were immaculate, guest services were extremely friendly but not to the point where it made me feel uncomfortable. They provided us with complimentary tooth paste, which was nice since we had left ours at home. The bed was extremely comfortable as well, and they have heavy blankets. Overall, I'd stay here again.

Excellent staff, nice pool, clean rooms, and free breakfast. 5 stars!

Great location and service. Rooms were pretty neat and wide variety of breakfast served in the morning. Great pool and gym area as well.

The staff was courteous. The breakfast was ok tasting, but there were plenty of options. The room was nice.

Have enjoyed this Hampton location, great staff, very helpful and friendly. Laughed with the lady serving breakfast almost daily, she has been a joy.

Super CLEAN, right off Freeway, plenty of towels in room. Excellent and comfortable decor. Coffee in rooms. Great shower! Quiet rooms.

We checked in late and front desk accommodating and welcoming. There's a 24-hour snack shop in lobby and was told to help myself to TV dinners since all rooms have microwaves. Someone in my party didn't like how the pillows, blankets, and curtains smelled (like a Febreeze). Pool and whirlpool perfect temperature, clean. Pool/whirlpool hours 7am-10pm with timed key entrance (room key will not work before 7am or after 10pm). The only thing about the pool area is hearing the freeway. And if you're a shorter person it may be hard to reach the shower head, another person in my party joked that maybe the showers are designed for basketball players (since the shower heads are quite high up). Nice restrooms in lobby and by the pool. Amazing free breakfast with nice assortment of hot and cold foods. Overall nice hotel in near Malibu and Pacific Coast Highway.

Rooms are nice. Bed is comfortable. Bath tub still had baits in it from previous guest… tuck. Woke on the early hours to the sound of a waterfall coming from my bathroom… water was flooding over the sink and counter top. It had come up through the sink drain pipe… double yuck. Hotel washed my cosmetic bag and replaced my brush and toothbrush. They then moved me into a better room.

The king suite room was very nice. I was impressed. Staff was great each time I needed something. Breakfast was OK. Location was great!

Attractive building, clean upscale rooms with sound proofing. Beds were firm and the rooms super clean. Friendly helpful staff contributed to a pleasant stay. Complementary breakfast was satisfactory. No bacon or sausage are provided with the scrambled eggs. Hotel is close to restaurants, gasoline stations and freeway access.

Found time to enjoy the heated pool and hot tub. Made time for the breakfast. It was a great stay.

Excellent all the way around. Staff went out of their way to provide good service, with one gentleman (Jeff) calling us after checking with another (Arsen), who was actually off work, about a restaurant we were interested in. Room was large, clean, and comfortable. Breakfast was great, and we loved the puzzle to work on in the lobby. Good sound proofing in room, coffee and tea service all day. We definitely plan to return when we visit the area again, and highly recommend this Hampton Inn.

Clean, quite, and family friendly. Friendly staff too. Definitely recommend.

Nice clean modern hotel, exactly what you would expect from Hampton brand. Got checked in super fast, room was very clean. Right next to freeway, easy to get to LAX or Santa Monica. Would stay again.

Friendly service, clean room, not a great breakfast.

Rooms are very clean. Staff very friendly and helpful. Loved the complimentary breakfast. Beautiful location not far from Malibu and many restaurants.

They charged extra 200$ from me after 2 week, they said u did damage on table! I never do that They've sample pic n they're showing same pic like we've record. Just be careful guys when u're leaving take picture on ur rooms! They're cheating.

Great hotel. Close to my office. Breakfast bar is very convenient.

The stay was enjoyable and the service was good.

Rooms were clean! Smell good. The gym is nice, and the pool has a good finish in it. I stay in the area for work from time to time and it is definitely worth the price difference.

Thank you Jeff for your help. This hotel was booked, but he took the time to help us find a hotel on our route. The hotel looks amazing.

Clean and quiet as well as easy access to freeway.

My family and I stayed here on May 9 2015 I called at noon to see if we can check in earlier my room was ready when checking in the front desk guys were very nice and helpful I would like to thank Jeff and Adam for beening so nice, funny, helpful my daughter wasnt feeling good she wanted subway soup they printed a map how to get there thank you when called up for more towels it only took a few min. Again thank you oh ya hope you guys enjoyed the stawberries I would stay there again Thank You Angie.

Great stay here! Great room. Friendly staff. Good breakfast.

I would have rated it 5 stars as the first night I was here the Hampton Inn exceeded my expectations. I came on a Thursday, was helped by a friendly fellow who was nice and helpful. The room was clean, beds comfortable, and was surprised at how nice the hotel was. Enjoyed the whirlpool and complimentary breakfast. The next night, however I waited at the front desk about 10 minutes before Ryan came up with no greeting, no "thank you for waiting", no friendly smile, nothing. I thought someone at the front desk would be required to have good customer service skills. I needed some items from the store so he pointed to the area and took a call. Listening to him on the phone he was just as unimpressive. When I asked if they had cookies he flatly stated that was Monday through Thursday and made some comment about unfortunately it's not Thursday because if it was he wouldn't be there. I was disappointed he was SO unfriendly as other than that experience, my time at the Hampton Inn was great. If Ryan is not happy about helping people, maybe he would do better in a job working alone. Thanks to the Thursday night guy for a more positive experience.

I usually stay at Hampton Inns for the value: High Quality at a reasonable price. I never usually leave reviews, but my experience yesterday at this Hampton was amazing, every staff member at the front was knowledgeable and friendly. They offered the usual complimentary free breakfast but also had some night time snacking options, the entrance is hard to see (literally right after the adjacent Shell Station) but the amenities were great and the staff was even better. Thanks a bunch.

Got a group rate here on a last minute trip to Los Angeles. We took over four double rooms here for three nights each and the place performed beyond my expectations. I wasn't too familiar with the hotel chain coming in, figuring that it was be a low-class type of hotel but it turns out that it is in fact pretty awesome. Sure it's not a Hilton or anything super nice, but for the price we paid, the rooms were clean, spacious and comfortable. The bathrooms were pretty big as well and the staff was very friendly. There's also complimentary Wi-Fi and breakfast which is a big plus. And not the crappy kind of breakfast, the breakfast there has waffles, bacon, cereal, fruit and various other items. Not bad at all. I also shouldn't omit the fact that there's refrigerator in every room and microwaves and there's a mini-store in the lobby where one can purchase anything from tylenol and various sodas to frozen pizza and candy. Convenient to say the least. Overall the hotel is an affordable, modest but reliable establishment with good, friendly service and a pretty good location considering that it's right off of the highway in Agoura Hills. I shall keep this place in mind for any future visits in the area. And next time I'll also make sure to bring a pair of swimming trunks as they also have a nice swimming pool in the back.

Came in the morning to see the place, shabby. Cancelled the reservation. Got billed anyhow. Called in to explain the circumstances. Got hung-up 6 times. Finally got to talk to someone who stated the bill will stand. Highway robbery. Owened by Hilton.

My party arrived at the hotel at 2:45. After standing around at the front desk waiting to be greeted, the manager, Mr. Patel finally appeared at 2:50. He didn't greet me, didn't apologize for my wait, nothing. I had to tell him I was checking in. He barely looked up from his computer and said I couldn't check in until 3:00 and to wait in the lobby. I realize there are hotel policies, however I have never, ever had to wait to check into a hotel if there were rooms ready. You can't tell me that there were no rooms ready at 2:50 (without even checking the computer), but they were magically ready at 3:00? Then, at 2:58. Mr. Patel (the manager! ) said "let's go! " and he and two employees went out the front door to smoke a cigarette! The result? At 3:00 there was one employee at the front desk, and several guests waiting in line to check in. Had Mr. Patel simply checked in the guests a few minutes early, there wouldn't have been a long, frustrating wait while we watched Mr. Patel smoke his cigarette in plain view of his guests. I have no idea why he would have left the front desk right at that time, knowing he made everybody wait, but it was infuriating. I may have accepted this attitude and behavior from an employee, but certainly not from a manager. The next morning Mr. Patel was at the front desk again, and he was the only one there despite several people checking out. After waiting for several minutes I asked for towels for the pool because they were out.