Days Inn Days Inn by Wyndham Banning Casino/Outlet Mall

Inn

The rooms were clean and the service was good and the price was reasonable.

The manager is unprofessional and rude. They stole money from my incidentals deposit for no reason, in the history of me staying in hotels over my lifetime I have never had to pay for incidentals, they charged me for a towel, because I was honest and told them my son threw up, he charged me $20.00 for one towel, that retail is probably valued @ $1.99 at the most! The manager said, "we are franchise, that is our charge! " I said, show me in writing replacing a towel is $20.00, he couldn't. I asked for the managements number and he refused. They roaches! We found 2 dead roaches in the bathtub! They claim to offer free breakfast, that is just coffee, cheap day old bread and expired cups of cereal, and the milk smelled bad. There were dead roaches under the tables in the lobby. I would never stay here again, and would not recommend it. They will try to keep your deposit for any little thing so beware.

My Partner and I were traveling through California and this was our first stop. We booked last minute and were just happy to have a place to crash for the night. We managed to score one of the last rooms in the entire place and were advised it was the king suite with Jacuzzi tub. Once we realized our room looked like it may have been an old storage room, we were starting to get suspicious. We went into the room and it looked fine enough for a night. After dropping our bags by the door, we went to check the room out a little bit. First stop, bathroom. I opened the door and came face to face with a cockroach! This hotel is not worth the money, have a look at the photos and judge for yourself.

This hotel has no Casino or Outlet Mall within 5 miles! That is just plain false advertising! They charge a reasonable pet fee, but apparently do nothing with it, because the room was not maintained (in fact, they did not even clean it when we stayed) and there is no place safe or clean to walk your pets. I will never make the mistake of staying here again!

Our 2nd stay here and we are still very pleased. Staff are great and clean rooms. Thanks to all. We will be back!

For a hotel in the desert they have inadequate air conditioning. They did offer to refund my money if I wanted to move but I toughed it out and managed to get through the night. The shower head is for people 5 feet or shorter. Nothing like having to bend over to wet your hair. They had trouble getting rid of the long black hairs that were left by someone. The bed was comfortable though. Probably wouldn't recommend.

Good for price and can't really complain. It had a clean room and easy check in. Room looked recently redone. The bathroom needs an upgrade. Toilet ran at times and the shower head was old and leaking. The shower faucets also needs and fixup. Brealfast also needs improvement. For this price it is just basic.

Great rate, updated rooms and breakfast. Nice stay. Would stay again.

Room wasn't horrible for the price, had all the basics and wasn't disgusting. What was disgusting was the staff. Asked for more pillows or blankets and the answer was no. Our room wasn't cleaned once for 3 days, we had to go get towels and toilet paper from the office and once the housekeeping cart after she skipped our room. When we told the front desk, the man said "You must have had your do not disturb sign out"… we didn't but why argue with someone who clearly didn't care? Won't return because of how rude and unhelpful the staff was.

Room wasn't horrible for the price, had all the basics and wasn't disgusting. What was disgusting was the staff. Asked for more pillows or blankets and the answer was no. Our room wasn't cleaned once for 3 days, we had to go get towels and toilet paper from the office and once the housekeeping cart after she skipped put room. When we told the front desk, the man said "You must have had your do not disturb sign out"… we didn't but why argue with someone who clearly didn't care? Won't return because of how rude and unhelpful the staff was.

Very Clean. Easy check in and out. Overall great.

I really need to speak with a manager. My card I used to pay for my room has been charged twice. When I called the first time the lady I spoke with accused me of using every towel in the room to dye my hair pink. Do they not have camera posted? I called back because nothing happened with my card. When I try to ask any question the front desk person acts like I am yelling at them and gets defensive.

I would give this place 4 stars since the room was good for the price not to bad of a neighborhood area has direct TV and rooms are decently up to date. Wouldn’t expect more for the price but I was unfortunate enough to get a room the the smoke detector battery went bad about 3 a. M. Now apparently it’s my fault because I should of called or brought it down like I did in the morning but that doesn’t seem like a logical idea at 3. A. M. I’m not sure who’s gonna help me? But when I asked for some kind of discount or compensation for the inconvenience all he could say it was my fault at least 5 times in a 2min period wich in my book extremely rude and horrible customer service. U know what I get maybe u can’t do anything but be polite don’t tell people it’s there fault when ur having customers pay to stay at your place! Huge business rule “Customer is always right” even if there not. Now keep in mind as little as 5 bucks off or 5-10% back would make me more than happy but this right here shows what kind of human a person is just greedy and about money. Cus $10 to make 1 person happy is nothing now they look like asses smh not my problem 10bucks is nothing it’s all principal.

It was alright. The bathroom was clean enough; the room's floor, not so much. At $60, though, I probably shouldn't complain that much.

An older property, but nicely rehabbed. Complete bathroom re-do: excellent hot water & water pressure in shower. Very large, high-ceilinged room. Firm mattress. Sheets & towels clean. Nice fridge. 1-cup in-room coffee maker — which works. TV fine with a gazillion channels. Starbucks right nextdoor. Nextdoor to that is an Arco w/ large 24-hr mini mart. Across the street & down a bit is a good fish restaurant. Bk'fst at motel served 6 to 9 — very basic, but serviceable. Coffee was acceptable. Just off the I-10 at 22nd. Right up against the freeway, but I didn't hear a thing — slept like a baby. Reasonable rate for room. I recommend.

Convenient located at Ramsey street of Banning, surrounded by several gasoline stations and Starbucks. Complimentry breakfast is very simple, free self parking.

Room smells funny. Door frame is cracked and poorly painted over. Kinda barren. Worn furniture. No carpet. One tiny light in the cold bathroom, other light is dirty and burned out. Burn marks on bathtub. Broken tile and black hairs in the bathroom. Ironing board missing a foot. No tea, only coffee. Stains on duvet. Trash behind the TV. It does have a microwave, fridge, coffee maker, hair dryer, TV, and phone. Free Wifi. Seems quiet and safe. Staff in office is evident, even late at night. Breakfast doesn't have any eggs or meat, but yogurt, frozen waffles, cereal, oatmeal and some tiny walmart pastries are available.

The venue managed to satisfy all my needs. Easy check in process and welcoming staff.

Finally! A clean, comfortable friendly place to rest my head. Been to 3 hotels and left two. 3rd times a charm. I recommend this place. Good night.

Nice room great customer as we stopped to sleep for the night. Great price for last min hotel.

Experience was on par with the rest of the reviews for the most part. It was a quiet day, it is right by the freeway, so those with sound sensitivity may have some issues, but it’s not bad at all for the most part. I did see one cockroach (baby) in my room, but having expected that I had all my stuff on the beds and even raised up the bed skirt and all. Bathroom was clean and towels and pillows were fine. Desk agent was a little ho-hum, but like I said, it was quiet and slow. Good for a night, nothing out of this world. Close to a lot of fast food eateries.

Very nice stay here at days inn. The beds are actually incredible! The parking is a little tight but overall a good experience.

The rooms were clean and neat newly remodeled. Wi-Fi I was not horribly slow. Not the most exciting neighborhood, but right across the parking lot from Starbucks. Breakfast was lackluster but what do you expect. There was at least coffee and the staff was helpful.

This hotel has been recently remodeled with new floors, paint, and new beds. I stayed in a room that had a single king sized bed which was comfortable. The bed was clean and so was the room. There was a small refrigerator but I'm not sure if it worked as it was off and I could not find controls to turn it on. Be aware that there are active train tracks nearby so if you're a light sleeper you may want to have earplugs for the passing trains. Otherwise the room was fine.

Very basic. Room smelled bad. Loud car noise. Simple breakfast of coffee, raisin bran, toast, etc.

Real nice clean room wonderful pool the staff was super kind and very attentive to my needs and being of special-needs family they were very considerate of that and our stay was wonderful very comfortable and very restful thank you.

Perfect stay. They are renovating now, really nice and big rooms to a good price. Thanks for the stay here!

The rooms are new and clean. In the lobby the personnel very kind and helpful. We really enjoyed our stay here.

Nice updated rooms, comfy beds and pillows, nice linens, hard flooring in rooms, flat screen tv, easy basic breakfast, great water pressure, pool but not heated so it is cold even in July. Friendly staff. I would definitely come back if I was ever in the area again.

Great decor! Quiet area. I felt safe sleeping there. Bed and pillows were very comfortable. Directv cable service included with my stay. Only reason why I didn't give it 5 stars is because there were bugs in the room.

The rooms are nice and its located clise to restraunts, gas stations, shopping centers. Everything was in walk8ng distance or not more than a 5 min drive.

Its decent what you pay for.

I have great experiences here. Good memories. Hope wen I go back soon.

Very clean and quiet. Me like it.

The twin bed queens room quite spacious and clean. Seems they just refurnished and upgraded, I like the new aircon. Amper parking space. There are 2 front counter staff, I like the sweet spectacle girl, friendly, joyous, helpful and efficient. But the other one just opposit, my god, she's horrible, one word to discribe-RUDE. I wish not to see her during my next stay.

Very clean and quiet. Me like it.