1. Please refer to the photos, the bed linen folds a lot, the pillow is also full of wrinkles, not leveling. 2. Washing table hot water failure, wash your face very uncomfortable with cold water 3. The damp bathrobe was folded and placed on the bed, and no new 4 was mended. Housekeeping in the desk, hand-washing table, coffee table is completely not tidy, generally five-star hotel will be paved with a white towel, the goods are arranged in the towel, even if there is no white towel, will be a little finishing.
When I went back to my room, the whole room went out with me, only to change a towel and a lot of wrinkles, which seems to be a little distance from the level of the five-star hotel. 5. Mini Bar is free once but not added after, feel very unreasonable. If I like to drink juice, you give one time, after finishing housekeeping, I will be willing to pay to buy!
The first time I met a five star hotel without filling the mini bar! 6. With breakfast, I left the seat napkin on the chair, when I get back from the meal, all the tableware were taken away, the desktop has been emptied, service personnel looked at, and then the tableware to fill up.
If I finish my meal, I will put my napkin on the table instead of my chair! 7. The next morning about the customer with breakfast, when we were talking, the waiter's hand inserted from the middle, interrupted our conversation, said sorry I take the plate!
This is very impolite! 8. The first day of Check-in, a girl business well-intentioned approached me to consult a business card, the future if the consideration of signing, will provide a better room rate. Due to changes in the schedule, I have to stay in Taipei one night, March 14 in the morning to visit customers on the way back to the hotel booking one more night, because the telephone booking is the original price, I ask whether there is the first day business miss mentioned preferential room rate? Customer service staff said that will be the discount rate email to me for reference, confirmed email is my personal mailbox.
But the last business sent to my company's mail, because I travel abroad, all mail will be forwarded to the company colleagues and the boss, the Australian head office thought I am in Taiwan to sign a contract with the hotel, to call the concern, causing trouble. 9. Evening 12 o'clock back to the hotel, downstairs into the doorway without service staff, I have to push the heavy door to enter the hotel, after the lobby personnel are also very common standard of greeting, service feel completely no temperature. Compared to the Lin Hotel in Taichung in the evening of Thursday, as I approached the gate, there was no service staff around the gate, and the waiter at the side immediately came to help open the door and greeted him kindly.
In contrast, the same is a five-star hotel in Taiwan, the service is too poor! 10. With the hotel's black suit service staff to take the elevator, they smiled and asked me to a few floors, I said 6 floor. Thank you, when they finished the elevator floor, the entire face showed weakness, and in the elevator chat days, I was a guest standing next to listen to their chat, and so I went out when they stopped chatting,
It seems impolite and unprofessional. Overall service, in addition to help me to do the accommodation of the lady's attitude is very cordial, the rest of us are not very satisfied with our frequent business trip, did not meet the five-star hotel service so poor, this accommodation for the service is very dissatisfied, the future will not recommend any friends to stay.
When I went back to my room, the whole room went out with me, only to change a towel and a lot of wrinkles, which seems to be a little distance from the level of the five-star hotel. 5. Mini Bar is free once but not added after, feel very unreasonable. If I like to drink juice, you give one time, after finishing housekeeping, I will be willing to pay to buy!
The first time I met a five star hotel without filling the mini bar! 6. With breakfast, I left the seat napkin on the chair, when I get back from the meal, all the tableware were taken away, the desktop has been emptied, service personnel looked at, and then the tableware to fill up.
If I finish my meal, I will put my napkin on the table instead of my chair! 7. The next morning about the customer with breakfast, when we were talking, the waiter's hand inserted from the middle, interrupted our conversation, said sorry I take the plate!
This is very impolite! 8. The first day of Check-in, a girl business well-intentioned approached me to consult a business card, the future if the consideration of signing, will provide a better room rate. Due to changes in the schedule, I have to stay in Taipei one night, March 14 in the morning to visit customers on the way back to the hotel booking one more night, because the telephone booking is the original price, I ask whether there is the first day business miss mentioned preferential room rate? Customer service staff said that will be the discount rate email to me for reference, confirmed email is my personal mailbox.
But the last business sent to my company's mail, because I travel abroad, all mail will be forwarded to the company colleagues and the boss, the Australian head office thought I am in Taiwan to sign a contract with the hotel, to call the concern, causing trouble. 9. Evening 12 o'clock back to the hotel, downstairs into the doorway without service staff, I have to push the heavy door to enter the hotel, after the lobby personnel are also very common standard of greeting, service feel completely no temperature. Compared to the Lin Hotel in Taichung in the evening of Thursday, as I approached the gate, there was no service staff around the gate, and the waiter at the side immediately came to help open the door and greeted him kindly.
In contrast, the same is a five-star hotel in Taiwan, the service is too poor! 10. With the hotel's black suit service staff to take the elevator, they smiled and asked me to a few floors, I said 6 floor. Thank you, when they finished the elevator floor, the entire face showed weakness, and in the elevator chat days, I was a guest standing next to listen to their chat, and so I went out when they stopped chatting,
It seems impolite and unprofessional. Overall service, in addition to help me to do the accommodation of the lady's attitude is very cordial, the rest of us are not very satisfied with our frequent business trip, did not meet the five-star hotel service so poor, this accommodation for the service is very dissatisfied, the future will not recommend any friends to stay.