Hotel Le Stelle

Hotel

The hotel is in a fantastic location, the staff were extremely friendly and helpful and the accommodation was very clean. Unfortunately the rooms do not have air con, they provide a fan but this wasn’t sufficient and as our room faced onto another building (maybe 4-5 feet apart) when we opened the windows to try to get some air inside we were kept awake all night by the smell of peoples cigarettes, talking (like the person was next to you! ) and other noises all night long. The ceilings were also extremely low and in such small rooms this feels claustrophobic. Perhaps rooms with a view were a different experience than ours. It was a shame as it was my 40th birthday and it did spoil our stay somewhat. No matter how great a location or friendly the staff if you have a poor nights sleep nothing else matters.

We enjoyed our stay at Altstadt in Luzern. We had two suites and found both rooms to be nice. The bathrooms were nice and modern as were the kitchens. Both units faced the plaza and we found the area quite quiet in the evening. The rooms have no air conditioning but large windows allow for a good cross breeze. The only drawback of the hotel is that the stairs are quite steep and the doors are finicky to open. We found it quite funny as one room was a push and turn left and the other was a pull and turn right however, older folks would likely have trouble with the doors so this should be kept in mind. We really enjoyed our time as it’s right near everything. A great relaxing place to come back to after a long day out. Beds were comfortable.

Great location! We had two small rooms. One in back was quiet but on an air shaft. One on the square had pleasant windows, but was noisy at night. Parking in Lucerne can be a hassle but they provide a valet service cheaper than we could have had at the public parking. Breakfast looked fine, wasn't included and we skipped it.

Friendly and very helpful staff. Great views from our balcony. Near enough to town to walk, but far enough that there are no crowds here. Nice breakfast. The only drawback were the showers, which are directly in the room.

The hotel is in a very good spot in Lucerne: it's in the heart of the city, surrounded by many stores and restaurants. Although the room was comfortable, the elevator is available only from the first floor (from the ground to the first floor it's necessary to up by stairs). The hotel does not have a reception desk on its facilities. The reception is inside another Altstadt Hotel down the street (and it's not 24:7) — this was not a problem for us.

If you have heavy luggage or cannot easily walk up many flights of small, windy stairs, you should Stay Away From this place. Advertisement said nothing about stairs, or that we would be given an attic room which was impossible to stand up in due to the slanted roof. The only clear space was the bathroom and near the stairs and where the bed was located. It is difficult to find the place: nowhere will you find the name of this establishment on the building, or on the place where you sign in. It took me two tries of getting information from a restaurant cook which shares the address of this location, to discover where to check in: at another hotel the Krone down the street. When I explained that our luggage was too heavy for all the stairs (6th floor, really? ) there was no offer to switch rooms even though I was informed they owned 5 hotels in the vicinity and in fact discovered they could easily have made a switch to the hotel where we had to check in, not the one with all the stairs. This is not a place to stay if you have any of the problems we had. We are 68 and 71 and still, no suggestion or offering to change rooms even though they knew what was involved in using the room, and getting to the room. The clerk in the morning had a little more sympathy but could not offer any resolution as her authority figure was unavailable until Tuesday (as I found out from my booking agent).

Location centrally located in the city center, however, rooms do not even justify the attractive price. Incredibly low spaces, views into the gutter between two buildings has been touted as "overlooking the courtyard"! No desk! However, top staff!

The location is excellent, the best aspect of this hotel. Arriving with a lot of luggage, we were disheartened to discover that there was a climb up a narrow staircase before reaching the elevator. The room is small, but clean and modern. The buffet continental breakfast was rather expensive; I recommend finding breakfast elsewhere, if convenient. There were misunderstandings regarding coffee and toast, which our server addressed very ungraciously.

Fantastic location (walking distance to the hotel from Luzern rail station) and great room for the stay! Loved the room, will definitely go back again.

One of the best stay in lucrene. Hotel staff is very nice & always up to help the clients. Services are really good.

The apartment looks amazing, it is really clean and is located exactly in the middle of the city. Quite area and teh kitchinette is well equipped!

Wonderful location, friendly and helpful staff and comfortable accommodation made it a great trip to Luzern. I look forward to going back at some point.

Very good hotel for stay but only concern is there is no lift from ground floor. You will have to carry your baggage till first floor and then access the lift.

Very happy to meet you again.

Comfortable bed, clean room and bathroom, decent cooking facilities! And a great location! I would definitely stay here again.

Overnight at the stars. Less welcoming but spotless rooms with everything and central. Good value Qialità price x buffet breakfast.

Location in the Center and very comfortable room.

Great location. Clean room with character but attic with low beams. Luckily I'm not tall…

Very nice hotel in the old town! Breakfast for business rather expensive with little time! We were only told on the last day that we would only get coffee! Room very nice but this mattress is horror back pain than nice at taste!

A very simple hotel, comfort adequate, cleanliness and seseventh excellent, great location: Very central.

Nice and cosy hotel in the middle of town. Good service. For first timers you need to check-in at the Krone Hotel that is 1 min away.

Loved our stay. Friendly staff and great location. Room was clean and modern.

Very quiet, clean room, with coffee machine. Friendly staff. Would we book again.

Nice and clean rooms. But very noisy. Room service sucks and rumbles from 08:00 through the house. Breakfast is good but in another building, about 200m away.

Great location. Well equipped apartment overlooking a nice square. Very clean modern apartment. Friendly staff and only a ten minute walk from the train station.

Great location. Big room. All the amenities you need.

Very clean hotel room in a wonderful location in the heart of Lucerne's walking district. The room was very utilitarian with only a bed and small bathroom, but perfect for us as we didn't go to Lucerne to spend time in the hotel room. All in all, a great place to stay and a very friendly staff.

Just an all around great experience. We had an "apartment room" for one night and given our choice — we could have moved in for quite some time! Our room was complete with a small kitchen (fridge, sink, toaster oven, coffee pot, etc…), gracious space for a sofa and coffee table to relax in the evening, and a large queen bed. Our bathroom was excellent and the location of the hotel was in the heart of the older part of town — perfect to just roll out and start sightseeing/shopping (and eating). The only complaint, which has nothing to do with the hotel, was the 7am road crew that decided it was a perfect morning to begin jackhammering below our windows. Thankfully, for the fridge, a cold, early morning beer took the edge right off…! :) We will be back…

Excellent hotel in old town, very central and good value.

Very friendly staff, great breakfast and clean rooms. However, the bed was very hard, and the hotel rooms were located down the street from the reception and breakfast area.

Small, but very clean and cosy room. Comfortable bed and tasty breakfast (in a different hotel, but only around 1 min walk :) ) Also, the food in the restaurant downstairs was very good. We had a room with a view on the wall, unfortunately, but there is an option for a more expensive one with a view on Hirschenplatz. Overall, very good price-quality ratio for Old Town in Luzern.

Good location, verygood amtnity.

Quaint and delicious! ☆☆☆☆☆

Bester Pizza und Pasta ever …!