Altstadt Hotel Magic Luzern

Hotel

Theme hotel, good view of the area, nice friendly staff, clean. Bed and pillow are not as good, too soft to my comfort. Recommended.

All rooms are themed, rooms are spacious not like rooms in Paris where you have no room to spread your arms. Bathrooms are of decent size. Very close to railway station. Chapel bridge is 1 min walking. Close to Indian restaurant. There is no reception, keys for the hotel are to be taken from hotel krone which is 1 min walking again. Rooms are neat and tidy. It also gives pass (passepartout) which enables you to take bus and trams free of cost. It's included in your stay price.

Excellent location and good view. Very convenient.

Honeymoon suite in a great location to the Kappelbrücke. If we come back to Lucerne then to the hotel and room. An unbeatable value for money.

Nice and quiet place. Staff very welcoming.

The staff here is incredibly helpful. Loved the themed rooms. Perfect location.

We've been upgraded to Honey moon suite free of charge, although we booked a standard double room. The room was very spacious — 2 bedrooms, 3 toilets, a kitchen, a dining room. The room had a balcony with a fabulous view on the Luzern lake and mountains. The hotel is situated in the old town which is close to all restaurants, shops, grocery stores and the Luzern railway station is in a 5-min walk.

Although we had booked a standard double room, we were accommodated in a Honey moon suite which was a huge spacious apartment with 2 bedrooms, 3 toilets, a kitchen, a dining room and a balcony with a view over the Luzern lake and mountains. Fabulous!

Nice staff at reception. Very clean and comfortable room.

Check in at a different building but it's a short walk over. We stayed in the Angel room which was nice and spacious. Some parts do feel a bit old but overall it was a great stay. The staff were friendly and the location is good.

Spacious room and convenient location. Only con is they do not have a reception and you need to check in at another hotel and pull your luggages to and fro.

Good hotel. Next to Lake and chapel bridge… super location and decent size rooms. Though the rooms are a bit old.

Luzern is a mesmerizing place. The Altstadt hotel rooms are done beautifully with a theme in each room. It's next to Chapel bridge and walking distance of 2_3 km to shopping area, metro station and Indian restaurant Kanchi. Only thing to note, The breakfast has limited options.

Excellent. We just had to sleep with the window open Porqie the heating was Altisima. Very hot in the room. Outside 0 degrees but we never had cold sleeping with the window open as the heat was unbearable inside. But the rest well. Nice room and food. There is free coffee machine and there was an umbrella available that we used because it snowed on our stay. Well located. Beautiful and you have to do the Chek in and check out at another hotel but it is close. And it's comfortable. That's not a problem.

Great hotel. Very accommodating and friendly staff. Our rooms were very clean, large and pleasant (Angel/Lotus)! If we have to stay in luzern again, we will come back (if there is space) Continue like this!

Cheap hotel (i. E. Accommodation without breakfast just under CHF 100). My room was cheesy furnished. Not at all: unrepaired water damage in the bathroom, the lower part of the stop Modert before Aich there next time I sleep safely elsewhere. Service TipTop.

This lovely hotel has a great location right in the middle of historic downtown close to all the sightseeing highlights, shops and restaurants. Staff is very professional and friendly. The room we had was very clean and offered everything we needed plus more. For the price we paid, this hotel deserves a very strong recommendation.

Great small hotel in the historical center. Super interesting design of rooms.

Absolutely love this quirky hotel, will definitely be staying again. We have stayed in two of the themed rooms and thoroughly enjoyed both. The service was fantastic and the breakfast which was part of the deal was really enjoyable!

We enjoyed our stay at the Altstadt Hotel Magic in Lucerne. The room was a good size and had all of the basics we needed. The team also gave us extra towels when we needed and were generally great. When I made the reservation it said check in began at 2pm, however when we arrived they said it was 3pm and the room was not ready so we had to wait a bit. Not terrible though, we found a great little bar / restaurant nearby. The continental breakfast is very pricey for what you get so I would recommend eating elsewhere. Hotel accomodations were good :)

Hotel was in a great location. We did not care for the first room we were assigned and the staff was very accommodating in finding a room for us that was more suitable. I would recommend this group of Alstadt Hotels to future travelers.

The hotel is located right in the old town's heart. However, there are some problems. The room (Lotus, 4th floor) is comfortable, clean, nicely decorated and provisioned with amenities (including a capsule coffee machine). However, check-in was misleading: it takes place in a different location (Hotel Krone), and the indicative map on the entrance door is not clear. Another issue was the noise made by the neighboring church bell. It rings every half an hour, non-stop. If you have a light sleep, you should not book this hotel.

My overall experience was considerably the best hotel experience I have ever had. I stayed with my girlfriend in March 2017 and was upgraded to the Honeymoon Suite free of charge. The staff was extremely helpful and kind. The hotel is perfectly located on the water and in the heart of Lucerne. Close to restaurants, iconic locations, shops, and the train station. Our hotel room was a huge 2 bedroom, 3 bathroom (with a hot tub and shower) with kitchen and a balcony overlooking iconic views of Lucerne.

Super nice room… Wish room has been fulfilled… all within walking distance.

Very central, perfect for our stay during the Carnival
And the views of the grain place and the Fritschibaum correctly fasnächtlich.

Very nice, trouble-free Service. Rooms are really specially designed with Jacuzzi and magic, kitsch style — super cool!

Very clean, wonderful room, dog no problem but no Park or grass outside in the city, straight in the city center very noisy during the 6 days of carnival. Even on the top of the building. No Wifi at all for free (not existing) in the bed.

We got the honeymoon suite. Although very difficult to locate, as you have to go through other open rooms to get to the suite door! the room itself is great, the small balcony worth everything. The balcony is right on the hottest location in Luzern, right above the river and the wooden bridge, with great views of the city's attractions and the background mountains. For breakfast you should walk 2 min to nearby hotel krone were you also check-in and out.