Review of Leonardo Boutique Hotel Rigihof Zurich 4*

John J

06/04/2018

Respond
1/10
Friendly staff, but that's about it (though the staff are a big credit to the hotel). The main BIG, major major issue though was a lack of air conditioning on the room which was not obvious on the website. It meant sleeping there was very difficult and not a good experience and left us very tired during the next day. They should really make it clearer about the air conditioning (or lack thereof) on their website. Seriously, this is a big issue. Without as good night sleep, we couldn't enjoy the city properly and were very tired throughout the day, surviving on coffee! The city is expensive and only being able to enjoy it whilst very tired was not what we had in mind. We missed doing a few things we wanted to do because we had to spend extra hours in bed trying to make up our terriblly bad night sleep. We had the window open all night and the fan on full, but the street is not quiet and traffic noise is very loud! In addition there is a bell tower very close nearby that sounds it's bells every 15 mins well into the early hours of the morning. Not good while trying to cool the room down with an open window! Ultimately you go to a hotel fundamentally to sleep and a bad night sleep ruins your trip the next day. We stayed here for a night but moved to a different hotel the next day as this place could not offer us a decent night sleep. Honestly, avoid this place in the summer months as the rooms are too hot, sweaty, uncomfortable and stuffy. They say in the brochure in the rooms that because they are listed that they cannot offer air conditioning. Any experience traveler knows that that is BS of the highest order, and is an excuse for the hotel to not put some decent AC in the rooms. A desk fan in the room is not "air conditioning"! Offering free ear plugs — for which ours were non existent in the rooms — is not a replacement for air conditioning. There are other options. In window AC units exist! Zurich is a lovely city, but this hotel cannot offer you the good night sleep you need to enjoy it. Ultimately, you should avoid this hotel for your stay as it is not able to accommodate a good night sleep. We ended up moving to a different hotel the next day (with air conditioning) and were able to enjoy the rest of our stay in Zurich. But avoid Leonardo Boutique Hotel if you value a good night sleep.