Review of Hotel Tent Granada 4*

This hotel was fantastic — — a 4-star rating for only ~€75 a night partially during Semana Santa was a true bargain. There were extensive toiletries, actually air-conditioned rooms and free water and chocolates/candies upon arrival. The beds were quite comfortable and large, and even some English news stations were offered on TV. Early check in and late check out (both of which I did) were easily done, the breakfast was wonderful and varied, and the hotel itself has a bus stop directly in front of it. My only complaint comes in the form of the pool services. It is listed both in the room directory and online that the "water and gym zones" are free; however, the one exception is you cannot use room towels. I thought that was more than reasonable, because "pool towels provided at reception" as listed under services made me think it would be fine and taken care of. However, after a long and sweaty day of touring Granada, we came to reception to get pool towels, excited to cool off, and were informed it would cost €10 euro for 2 people to rent the towels (in a rather sassy tone from the woman at the desk). I was disappointed to say the least, partly because it did actually end up costing money to use the "free" pool service, but more so because it was not advertised anywhere (that I saw) that pool towels would cost money to rent. My suggestion to management is to make this fact well-known ahead of time so any guests planning to use the pool will be able to bring towels from home and avoid the costs.