Black Swan Guest House

Guesthouse

Fantastic two nights. Humble and friendly. Patrys was exceptionally good. Rooms were comfy and clean. Breakfast was very good. Cynthia cooked fab vegetarian dishes. Well definitely go back. Thanks Blackswan for a great time.

I really enjoyed my stay at black swan.

Very nice place even had my wedding in their garden.

It's okay could do with improvement from changing the towels in the rooms and cleaning the toilets.

Great place to stay at. We really enjoyed our stay here.

Peacefully place and the staff is awesome. The place has pool.

I would definitely recommend it, great service, friendly staff, well cooked meals, excellent garden.

Everytime we have to leave a piece of my heart is left behind. A home away from home.

Good guesthouse with huge gum tree.
Near Pilanesberg and Zip2000.
Good guesthouse with giant gum tree.
Near Pilanesberg and Zip2000.

Neat and Clean! Close drive to Sun City! The Hostess was friendly and very accommodating to me and my Friends. We can be a Jolly Bunch! The rooms were all very clean.

Checking in was not good. The receptionist was not so organised. The double booking, so unproffesional. "All the rooms have private entrance… " it would be nice to also have privacy inside the room, I mean hearing conversations from the room on the other side, maybe remove the doors between the rooms.

First of all we arrived knowing we going to get a self catering room, only to find they gave it to some people. Okay the lady only apologized after we told her to, not talking about the rooms we had to remove the base as it was not in a good condition and making some noise when turning and the room they gave us people from next door can hear almost everything you are doing or saying. Bad experience ever. Pros. very close to sun city.

Im sorry to say this was the worst experience ever. We booked three days befor arival. It was a bit late, but the they told ust hat they will make a plan. For a family roo. They send the invoice with room three. When we arived whe got room 16 for wich I paid R1800 per night and on theire website it is a double room cottage, but they charged me for a famaly room behind the room was a rubish dump small spiders everyhwre and we had a 6moths old baby the shower had the worst smell and it looked like a container wich was made into a room. And to crown all of that the owner said they did us a favour while we paid fill price. Will never go back but that place has huge potential.

Pros: Friendly and good service. Small but nice rooms. Very close to Sun City. Cons: Noisy, with the room we stayed in next to a busy road (easily voluble from room). Main gate is not secured at night which left my wife feeling a bit unsafe. Overall: Convenient and pleasant spot close to Sun City. Not that luxurious but a decent stay.

I had a normal stay… until I left some of my staff at room 4… whn calling wanting to arrange for courrier they said they were not there. So dissapointed of dishonesty of the people in dat place… u can not trust them. It means some are thieves. I've been to guesthouses and hotels but neva experienced that. Everytime u left something you know u will get it… what pisses me off worse is dat lady at da reception trying to shield who ever cleaned that room after I left… my clothes cant just dissapear without someone taking them… I REALLY CAN NOT ADVISE ANY PERSON TO GO THERE… D.

From that price I expected way more. The staff and management were friendly it ends there. 1. The shower had no door, when u shower the bathroom turns into a pool. 2. Too noisy. Our room was next to the reception and dinning area 3. Boards were used to partition the rooms. I could hear everything that happened in the next room. From coughing, flushing the toilet, tv, plugging of electronic devices on the"wall". 4. Bed mites! 1st night I thought I was mosquitos… if I could upload a pic of my body I wud. When I told management about it she made me feel guilty and bad"saying I'm the 1st to complaint no one has ever complaint about bed mites" she told me it's mosquitos. I'm never coming back unless they upgrade the place.

We had a good time at black swan. Very friendly staff and good management. Almost everything was provided at the place. Really enjoyed our stay. Also very close to sun city.

We stayed here the night before a cycling race at the Lost City. It was a convenient location only 20 minutes away from Sun City, and the rooms were clean and neat. The staff were friendly and helpful. Our major complaint was noise: there was a pump somewhere in the infrastructure that turned on intermittently all night and seriously disturbed our sleep. The shower in the room was also a problem, as the door was not properly fitted, resulting in a flood on the bathroom floor. Room for improvement but there is potential for this to be a good location.

Ons het op 20 Augustus 2016 by die Black Swan Gastehuis oornag en kan ongelukkig nie goeie terugvoer gee nie. Daar is 'n besliste gebrek aan instandhouding, van die halfgedrukte faktuur agv ink wat klaar is, tot die kamer se deur wat nie van binne kan sluit nie, die badkamer spieël wat gebreek is, die kamerdeur wat 'n gat in het en gebreekte teëls. Die duvets op die bed het nie "inners" ingehad nie. Nadat ons 'n opmerking daaroor gemaak het, het ons "quilts" gekry. Die "amenities" houer het net 'n stortkep in gehad. Die mure is "prefab" en so dun dat jy alles kan hoor wat in die kamer langsaan aangaan. Ons wou die aand braai. Die braavleisplek was so vol stof dat ons eers moes skoonmaak voor ons kon braai. Behalwe die stof en blare was daar ook ou bottels en bokse onder die braaiplek. Die ergste is dat bestuur van al die foute bewus was en steeds ons bespreking en geld geneem het. Werklik onaanvaarbaar.

Really had one of our best vacations at black swan. The owners, management and the staff are really great and friendly and very accommodating. The service is just more than what we expected. Beautiful yard and rooms. Special thank you to Juanmarie, Amelda, Dirk and Veronica. You guys are wonderful. Looking forward to visiting again and would definitely recommend it to anyone visiting sun city or surrounds.

A serene environment. Courteous, helpful and friendly staff. Enjoyed my five days stay. The only issue I had was the absence of Internet facility. The Manager promised to provide the Internet. You will enjoy your stay.