Review of Novotel Cusco 4*

Great value, good staff, accomodating to large groups. We were a group of 10 on oir way to the Inka Trail. We stayed here two nights prior and one night after the hike. Service was excellent with most of the staff remembering us by name. They held our checked bags securely during our 4 day hike. Rooms were very clean and quiet, with nice decor. They have 220V outlets throughout so take your adapters. They have a 110 Volt receptacle in the bathroom but it uses the peruvian plug, so adapter still required. They have an onsite restaurant which was very good (except for the eggs at breakfast), onsite bar with a limited selection, and onsite Alpaca clothes store. Right outside the hotel there is laundry service, places to buy water and hike gear, etc. Just further up the block is the Plaza De Armas and central Cusco’s restaurant and bar/night life. Overall the stay was very plesant and stress free. Huge Plus: breakfast buffette starts at 4:30 am! With a typical 5:00am departure time for local buses and trains to local attractions, this made for a fullfulling morning with plenty of excellent peruvian coffee and coca tea. The things we did not like were: 1) pillows felt like bags of clay. A few of our crew mentioned how bad the pillows were. The beds were good though, and we were able to use some camping pillows to help. 2) breakfast buffette scrabled eggs were runny, very runny, and one of us go sick assuming from undercooked eggs. The next days we avoided the scrabbled eggs, and everything else was tasty and well cooked. The yogurt was fine and so was the raw fruit.