Hotel & Suites Real del Lago
Hotel

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Average rating by guests Hotel & Suites Real del Lago: 7.3/10 Good
Reviews 66
Free Wi-Fi

Availability

Online Reservation:

Available Rooms

Large Double Room

Max. guests: 4

Guests will have a special experience as the double room offers a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

WiFi is available in all areas and is free of charge.

Beds: 2 double beds (131-150 cm wide).

Room Facilities: Entire unit wheelchair accessible, Upper floors accessible by stairs only, Microwave, Private bathroom, Wake up service/Alarm clock, Wardrobe or closet, Shower, Refrigerator, Upper floors accessible by elevator, Toilet, Wake-up service, Safety deposit box, Cable channels, Tile/marble floor, Kitchenette, Telephone, Flat-screen TV, Socket near the bed, Free toiletries, Coffee machine, Tea/Coffee maker, Towels, Ironing facilities, City view, Air conditioning, Single-room air conditioning for guest accommodation, Desk, Bath or shower, Towels/sheets (extra fee), Toilet paper, TV.

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Two-Bedroom Suite

Max. guests: 6

This suite features a rooftop pool. This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 3 beds.

WiFi is available in all areas and is free of charge.

Room Facilities: Microwave, Entire unit wheelchair accessible, Wardrobe or closet, Private bathroom, Upper floors accessible by elevator, Kitchenette, Tile/marble floor, Cable channels, Coffee machine, Free toiletries, Socket near the bed, Flat-screen TV, Telephone, Towels, Seating Area, Tea/Coffee maker, Air conditioning, City view, Ironing facilities, TV, Toilet paper, Towels/sheets (extra fee), Single-room air conditioning for guest accommodation, Upper floors accessible by stairs only, Wake up service/Alarm clock, Shower, Toilet, Refrigerator, Shared bathroom, Wake-up service, Safety deposit box, Bath or shower, Desk.

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Double Room

Max. guests: 4

This double room features a rooftop pool. Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

WiFi is available in all areas and is free of charge.

Beds: 2 double beds (131-150 cm wide).

Room Facilities: Towels, Tea/Coffee maker, Flat-screen TV, Telephone, View, Free toiletries, Coffee machine, Socket near the bed, Single-room air conditioning for guest accommodation, Desk, Toilet paper, TV, Towels/sheets (extra fee), Bath or shower, Ironing facilities, Air conditioning, City view, Private bathroom, Wardrobe or closet, Shower, Wake up service/Alarm clock, Entire unit wheelchair accessible, Upper floors accessible by stairs only, Tile/marble floor, Safety deposit box, Wake-up service, Cable channels, Upper floors accessible by elevator, Toilet.

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Hotel & Suites Real del Lago offers free Wi-Fi, air-conditioned rooms and a rooftop pool with panoramic views of Villahermosa and Las Ilusiones Lagoon. La Venta Museum-Park is just a 5-minute walk away. Each functional room and suite has views over the lagoon or the city. Rooms include cable TV, a coffee machine, a desk and a private bathroom with free toiletries. The hotel’s La Floresta bar-restaurant serves regional and international dishes. You can also order from the room service menu. Hotel & Suites Real del Lago offers free private parking. Central Villahermosa is a 5-minute drive away, while Villahermosa International Airport is a 15-minute drive away. You can walk to the city’s bus station in around 10 minutes.

Phone: +52 993 312 5988

Address: Sindicato de Salubridad, 209. Colonia Lopez Mateos, 86040 Villahermosa, Mexico

E-mail: jgutierrez@rigsa.com.mx

Number of rooms: 75

Reviews of Hotel & Suites Real del Lago 2*

Rodrigo P. C.

08/21/2022

Respond
7/10
EspañolEnglish

Very good service, excellent restaurant.

Lesvy C.

08/07/2022

Respond
5/10
EspañolEnglish

Terrible service… I arrived and they had already cancelled my booking because it was already late even though I called 6 hours before to let me know I would be late… The person who answered my call did not warn or leave a note of that and when we arrived I no longer had my room and the one at the reception became silly, I answered badly and that was not his problem
And at that time I had to look for another hotel… Very bad experience and attention.

Lopez D.

04/22/2022

Respond
8/10
EspañolEnglish

All excellent, very clean highly recommended.

Facilities

  • Pet basket
  • Invoice provided
  • Pet bowls
  • Air conditioning
  • Lower bathroom sink
  • Entire unit wheelchair accessible
  • Daily housekeeping
  • Grocery deliveries
  • Luggage storage
  • Airport transportation
  • Wake-up service
  • Shuttle service
  • Upper floors accessible by stairs only
  • Ironing service
  • Room service
  • Tile/marble floor
  • Wake up service/Alarm clock
  • Business center
  • Laundry
  • Meeting/banquet facilities
  • Sun Deck
  • Family room
  • Elevator/lift
  • Tour assistance
  • 24-hour front desk
  • Fax/photocopying
  • Terrace
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Toilet with grab rails
  • Accessibility features
  • Trouser press
  • Iron and board
  • Non-smoking rooms
  • Non-smoking throughout
  • Picnic area
  • Outdoor furniture
  • Concierge services

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • City view
  • Bath or shower
  • Free toiletries
  • Socket near the bed
  • Wardrobe or closet
  • Private bathroom
  • Cable channels
  • Telephone
  • TV
  • Coffeemaker
  • Flat-screen TV
  • Towels/sheets
  • Towels
  • Toilet paper
  • Toilet
  • Shower

Food & Drink

  • Tea/Coffee maker

Activities

  • Rooftop pool
  • Kids' TV Networks
  • Picnic area
  • Sun Deck
  • Outdoor pool
  • Swimming pool

Swimming Pool

  • Outdoor pool
  • All ages welcome
  • Fence around pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Plunge pool
  • Pool with view
  • Rooftop pool
  • Shallow end
  • Open all year

Wellness

  • Sun loungers or beach chairs

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Policies of Hotel & Suites Real del Lago

  • Check-In:

    From 15:00

  • Check-Out:

    Until 13:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, American Express

  • When travelling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies.
    Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

    Please inform Hotel & Suites Real del Lago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    The minimum age for check-in is 18

Hotel & Suites Real del Lago on map

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