Free Wi-Fi is available on the territory. Ask for more information when checking in.
«Alcazar Suites» is located in Zapopan. This apartment hotel is located in 7 km from the city center.
The staff of the apartment hotel will order a transfer for you.
If you travel by car, there’s a free parking zone. Want to have an excursion? Consult the tour assistance desk of the apartment hotel.
The staff of the apartment hotel speaks English and Spanish.
There are other services available for the guests of the apartment hotel. For example, a laundry, dry cleaning, ironing, press and a safe-deposit box.
Please note that the listed services may not be available in all the rooms.
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower and a TV.
They have a 5th… They do not let you open a boucher for what you need, they do not leave you even a bottle of water, if you need a service you have to pay in advance, the bad treatment of the staff, they charge you $ 200 for the room card in case of loss and the worst … You can't check out until you leave the room, they checked out and literally took us out with our stuff without caring it was raining…
By the way the towels and sheets are old.
I was there staying with my family and some friends from December 13 to 19, 3 rooms and really that the treatment of the staff is very bad, we asked for an extra bed and if you do not pay it they do not put it even having already paid a reservation of 6 days … I really hope they improve customer service since the customer is the one who makes it possible for a business to prosper … Update yourself and take care of your customers.