Review of Royal Palace Luxury Hotel 4*

This review is about the 'Sky Line Lounge', the "roof terrace" of the Hotel: I never experienced something like this in a bar or restaurant and I still can´t believe how this bar is tricking their guests: Me and my friend were looking for a nice bar to have a drink. The "Royal Palace Luxury Hotel" was advertising with their incredible rooftop bar and we just went for it. The waitress on the ground level was asking for our order and we ordered two Aperol Spritz, then she lguided us to the elevator to their terrace. We went upstairs with the tiny elevator, had to get out at the 3rd floor, where we had to search for the exit to the actual rooftop bar. The place seemed shut down and renovatig at the same time. I wonder how this bar can be part of a place which is calles "royal palace luxury hotel". The washrooms didnt seem like official toilets for guests. However, we sat down, waiting for our drinks. Found on the next level of the rooftop a few more guests. The view wasn´t special at all (was very limited), but we didnt mind and just stayed to have one drink. After waiting for 15minutes, I went downstairs to ask for our drinks. Downstairs they didnt remember us anymore and explained we have to order at the bar upstairs. So we went back upstairs to the bar. I ordered again two Aperol Spritz, the bar man told us quite grumpy we have to sit closer to the bar, so me and my friend picked up our stuff and came to the bar, just aiming to get two drinks soon. Waiting there again, the bar man didnt prepare our drinks and we had to order again! How is this possible? We started seriously wondering about this place and about this guy. Two Aperol Spritz, how hard can this be? Finally we got our drinks. It started raining and their ceiling was lacking, so we got wet. Never mind, we wanted to leave anyway. Finally we recieved our bill: 32 euro for two Aperol Spritz! We were just shocked, asking the bar tender how this can be possible. He didnt made any effort to explain or feel sorry for this price and just kept asking "cash or card", although we were so irritated he didnt even try to be friendly. Unfortunately we paid and left instead of complaining at the manager. During our stay we saw another couple next to us who seems also quiet irritated by the service of this "bar", which was btw a small bunker on a not very special rooftop.