Review of San Clemente Palace Kempinski Venice 5*

“An Excellent Choice Combining City and Resort” We spent two weeks at the hotel in August 2011 so got to know it very well. One week was our annual corporate retreat with our staff, and one week was holiday and relaxing. The hotel is an excellent combination of ease of visiting Venice itself with the calm atmosphere of a luxury resort away from the hustle and bustle of the tourists and town. The hotel staff from the group managers and front desk managers and from the concierge to the support staff could not be nicer, although the hotel is huge and the staff spread a little thin when major events are happening at the same time that guests are in need of attention. But over all they did an excellent job of taking care of us. The food is very expensive as could be expected in a resort in Venice but of excellent quality, and there is a comfortable bar menu to chose from if you want to sit quietly throughout the day without a major meal. The hamburgers are extraordinary and worth the trip in themselves. The group sales managers, the food and beverage manager, the front desk manager, the concierge team, the head restaurant hosts and hostesses — all were professional and excellent and personalized our visit. You can easily get to the center of Venice with the free water shuttle that runs every 20 minutes during most of the day. The hotel has been extensively modernized over the past 3 years — internet service is excellent and free in the lobby and public areas, the air conditioning works like it should, and we were there in the worst heat wave in 20 years and were very comfortable. The rooms are huge by Venetian standards, and comfortably furnished. The pool is relaxing and well maintained and a joy for families. The spa is very well appointed and maintained, with excellent massage staff and a full gym. All together, for value, comfort, professional service, luxury, convenience and a relaxing stay, you can't do better. Highly recommended.