Review of Best Western Plus 61 Paris Nation Hotel 4*

This is the lowest quality "four star" hotel I've ever stayed in. The accommodations wouldn't have been a problem at all if this were a cheap motel. But for a four-star, 419 euro per night hotel, I hoped for clean rooms, helpful staff, and some perks. As you can see in the photos, the walls of the family suite are stained with brown streaks and the carpets are filthy in the rooms and lobby. A lot of the furniture was in mild disrepair. Perhaps this is the norm, so maybe it isn't fair to complain about it, but we also got two twin beds pushed together instead of a normal double bed. I'll be the first to admit, my mother is somewhat high maintenance — she wants advice about where to go, she wants to kick back and have a glass of wine, she wants the buffet to be well stocked if she's going to pay 14 euros per person for it. But for the price, you would expect the staff to accommodate high maintenance older ladies politely. In New York, if you're paying $500 a night, people act happy to serve you, even if they are not. We were given a single room key although we were a party of three with different schedules and plans, and it took a couple days for the staff to agree to give us a second one (the first two people refused, saying it was against policy, which may be true but… why is that the policy? ). Anyway, I would not consider myself a particularly harsh critic (you can check my other reviews), but this was the worst cost/quality ratio I have ever encountered in any service industry. The picture of the candy bar sums it up.