Review of Midnight Hotel Paris 3*

Latice S.

06/15/2017

Respond
4/10
Unless you are carrying all of your belongings with you whenever you leave… do. Not. Book. Started off so well. The room was beautiful. The bathroom was also nice (all though all the figures in the separate toilet room were falling off once touched and the soap dish in the shower was missing). The sleeping area was clean and cozy. BUT definitely not in a safe neighborhood and does not have secure grounds. You are not allowed to keep your room key. The front desk clerk requests for you to return it whenever you leave the building. Upon return they do not ask for any form of ID when you ask for the key, so anyone can come in and request your room key by simply giving a number to whom ever is at the desk at the time. I should have found it odd that the day we checked in the manager was yelling at someone for stealing a water from the restaurant. But at first we paid it no mind. The very next day, we returned to our rooms to find that not only were clothes missing, but a Kindle as well as a Nintendo 3DS was also missing (a combined value of over 200 US dollars). When we reported it to the front desk, he immediately denied that his staff was responsible. Quote: "Our staff has worked with us for 10 years. They would not do that" Yet did not refer any further assistance other then reporting a claim to the manager, (whom he already called earlier when we suggested that house keeping might have picked up our clothes by accident). Who ever stole the electronics had to search through our bags to find them. The invasion of my personal belonging is what bothered me the most. We had to personally contact the police and file a report. No credit, no sympathy, No help what so ever. The Nintendo belong to my little cousin (9), who has special needs, he now has to ride a uncomfortable 2 hr flight without any form of device to cope with. And an even more unhappy mother who has to now try and keep him composed during the flight. I'm really shocked by the entire ordeal because the overnight clerk was very accommodating the first night when my mother suddenly became sick. He kindly provided us directions to a 24hr pharmacy and offer to call a doctor if need be. But the poor security, thief and lack of sympathy quickly overshadows, what could have been an excellent vacation.

Nightly rates from $138

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